2117 Franklin Boulevard, Eugene, OR 97403, United States
#12 of 41 hotels in Eugene
Guests' ChoiceBased on 309 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
8.9
Facilities
8.8
Staff
9.2
Value for money
8.3
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End of dialog contentReviewed: 17 April 2024
Patricia
United StatesTV choices were limited.
Very clean, large room. Great bed. Very close to the University.
Stayed in April 2024
Reviewed: 31 March 2024
T
United StatesHousekeepers did not make our bed during the entire stay, which I found odd. Water pressure could be better Out of hotels control but parking deck next door is very loud in the night!
Breakfast was a value add. Staff and other guests were friendly. Clean property, over all positive experience and would stay again! Location is walkable to all University needs.
Stayed in March 2024
Reviewed: 30 March 2024
Dawn
United StatesThe hotel is clean, bright, and well-appointed. It is walking distance to the University of Oregon which we were visiting, so the location was great. And the free breakfast had a great variety.
Stayed in March 2024
Reviewed: 30 March 2024
Michelle
United StatesNothing.
Staff, breakfast, the beds were nice, and just overall atmosphere.
Stayed in March 2024
Reviewed: 26 March 2024
Jackson
United StatesFor being an upgraded room, there was a lack of amenities and overall feel. Room felt a bit jumbled together. Room wasn't fully clean.
The location is excellent for getting onto campus and walking along the river. Friendly staff. Very good breakfast.
Stayed in March 2024
Reviewed: 26 March 2024
Quayle
United StatesThe room was cold. I used the thermostat to change the temp, but the room remained cold. I had to borrow a blanket so I could sleep better and get warm.
The location
Stayed in March 2024
Reviewed: 23 March 2024
Begreen
United StatesWould have liked closed captions on the televisions.
The breakfast had more choices than other breakfast included hotels. The dining area was kept sparkling clean and was large enough to provide ample space for breakfast dining.
Stayed in March 2024
Reviewed: 11 March 2024
Calvillo
United StatesWe used Booking.com and they initially couldn't find our reservation - eventually found it. No other complaints.
Free parking, easy access to everything we were there to do, friendly staff and quite hotel.
Stayed in March 2024
Reviewed: 4 March 2024
Dianna
United StatesThe bathroom shampoos ect were empty
Enjoyed the room kids enjoyed breakfast
Stayed in March 2024
Reviewed: 29 January 2024
Andrew
United StatesThe smell of the chlorine from the pool on 1st floor! You could smell it all the way to level 3. Overall a good place to stay, would stay again.
Stayed in January 2024
Reviewed: 11 January 2024
Charles
United StatesWalls were very thin and loud plumbing made a huge noise whenever the ones upstairs would flush. I could hear neighbors talking even when they were talking at a low volume. And the shower curtains were too short which made large water puddle when showering.
Great breakfast choices. The rooms had a nice bench and desk. And very long comfortable chaise lounge. The bed was very soft and comfy.
Stayed in January 2024
Reviewed: 8 January 2024
Joxu
United StatesOne bed comforter had a stain that looked like coffee and the other bed had some dirt debris between the comforter and the sheet.
Check in was quick and easy and there was plenty of parking. Lots of options for breakfast.
Stayed in January 2024
Reviewed: 7 January 2024
Ryan
United StatesBreakfast was very good
Stayed in January 2024
Reviewed: 28 December 2023
Bruce_az
United StatesQúiet and a great breakfast.
Stayed in December 2023
Reviewed: 10 December 2023
Candy
United StatesNothing
Close to U of O
Stayed in December 2023
Reviewed: 26 November 2023
Susan
United StatesThere was a frozen meal left in the frig. It caused a water overflow on a tray we had to clean up. One of the paper plates in the room was dirty from previous use.
Breakfast was good. Location was great for what we wanted.
Stayed in November 2023
Reviewed: 25 October 2023
Cathy
United StatesThere is a metal piece out in the back parking lot that makes quite a noise when someone drives over it.
Clean and friendly efficient staff
Stayed in October 2023
Reviewed: 22 October 2023
Andrea
United StatesThe cable didn't have a channel guide
Great breakfast, comfortable beds, nice dove soap dispensers, nice pillows and linens
Stayed in October 2023
Reviewed: 14 September 2023
Pat
United StatesMaid service did not meet expectations. The service was not on par with any other hotel I have stayed at. Little was done but for picking up soiled towels and emptying trash cans. The beds were not made. I mentioned this to the maid, whop promised to reclean the room, but did nothing.
Staff, Location, Facility all good.
Stayed in September 2023
Reviewed: 10 September 2023
Sandy
United StatesBreakfast wasn’t the best but we ate:)
The pool and hot tub check out time price and rooms were nice.
Stayed in September 2023
Reviewed: 28 August 2023
Qragious
United StatesBit too strong chlorine smell in the pool area; could have used more ventilation.
Very much what you would expect from a newish HI Express. Very friendly staff.
Stayed in August 2023
Reviewed: 24 July 2023
Bryan
United StatesI think for the value the Holiday Inn Express in Eugene did a fine job. If I had to pick one thing it would be the elevator was a little slow, Other than that I enjoyed by short stay in Eugene.
I thought the breakfast set up was very good, food temperature was good, the space to prepare your breakfast plate or bowl was sufficient. The cinnamon buns every morning was great for grab and go!
Stayed in July 2023
Reviewed: 7 June 2023
Bohnert
United Statesno complaints. Looking out the hotel room, window, across the street was a parking garage. but it was off of Franklin Street so it was quiet 
right across the street from the University of Oregon stadium. It was a modern Holiday Inn express.
Stayed in June 2023
Reviewed: 6 June 2023
Robert
United StatesNeeds to have blackout curtains and more constant way to make fan noise. Was tough to sleep with buses, cars, and lights right outside the window.
Great breakfast and well located. Also very nice to have the bike path right on the hotel. Walkable/bikeable to all of Eugene/UoO
Stayed in March 2023
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