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  5. Reviews of Holiday Inn Express Hotel & Suites Port St. Lucie West, an IHG Hotel

Reviews of Holiday Inn Express Hotel & Suites Port St. Lucie West, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1601 Northwest Courtyard Circle, Port Saint Lucie, FL 34986, United States of America

#7 of 28 hotels in Port Saint Lucie

Guests' Choice

Review Score

Based on 240 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: December 2, 2024

    8.0
    Good choice
    • Leisure trip
    • Travelers with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Just right

    Stayed in October 2024

  • Reviewed: December 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I have no complaints

    Everything was great

    Stayed in November 2024

  • Reviewed: November 30, 2024

    10
    Was pleasantly surprised of hotel. A friend had stayed in one at another location and there was mold
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Nothing

    Appreciated having a nice breakfast available.

    Stayed in November 2024

  • Reviewed: November 18, 2024

    8.0
    I recommande familles and friends Holiday Inn Express in West Port St Lucie everything was great 👍
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No, I did like everything's, because everything was so good

    The breakfast was perfect 👍

    Stayed in November 2024

  • Reviewed: November 3, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with Two Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Price a bit high.

    Great beds, unscented sheets, choice of pillows! Very nice front desk employees. Great location.

    Stayed in November 2024

  • Reviewed: October 26, 2024

    10
    Clean comfortable and friendly at a decent price.
    • Business trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I was only there overnight- basically I just needed a place to sleep and shower. I didn’t get to use any of the facilities because I didn’t have time. But my bed was comfortable and my room was clean. The service at the front desk was friendly and prompt. (Aliyah is the young lady who took care of me and she was very wonderful.) I paid $138 total for the night which I thought was fair. I did see more expensive fares for the same room and I would not have paid those prices. One thing that I did notice though, was when you first walked in the room, there is a peculiar smell, which I think comes from the air conditioner unit. Maybe it’s a filter issue? I’m not saying there was anything wrong with the air conditioner but I did notice a smell and thought you should know.

    Stayed in October 2024

  • Reviewed: October 21, 2024

    10
    I would definitely book with them again
    • Leisure trip
    • Travelers with friends
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Very nice

    Stayed in October 2024

  • Reviewed: September 23, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All of the pool towels were wet on the shelves.

    Stayed in September 2024

  • Reviewed: September 22, 2024

    10
    It met my needs.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was a nice selection of food to choose from. I lik the fact that there were hot entrees.

    Stayed in August 2024

  • Reviewed: August 22, 2024

    10
    Just what we needed.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Super clean and recently renovated

    Stayed in August 2024

  • Reviewed: August 19, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Awesome staff

    Stayed in August 2024

  • Reviewed: July 30, 2024

    8.0
    Great stay! Staff was friendly and great location right by the highway.
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was nice size and clean.

    Stayed in July 2024

  • Reviewed: July 28, 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was noisy.

    Great breakfast, various types of food.

    Stayed in June 2024

  • Reviewed: July 24, 2024

    10
    My new go-to stay in Port St. Lucy.
    • Leisure trip
    • Solo traveler
    • King Room - Disability Access Roll in Shower
    • Stayed 5 nights

    nada

    Room (king suite) was very nice with small fridge and microwave. Plenty of towels, etc and very clean. Large flat screen with adequate channels. Nice shower with hot water, unlike other hotels where the temp. seems regulated to warm. The breakfast was quite good, with options including eggs/omelet, sausage, gravy and biscuits, oatmeal, fresh fruit and numerous pastries. They also have an automatic pancake maker which is fun. I was contacted by a manager on the second day, just to check in and see how everything was going. Who does that? Geraldine who manages the breakfast is a sweetheart, always with a bright smile. I go to Port St. Lucy a couple of times a year to visit my grandson/daughter. This was my first time at the Holiday Inn Express, though I have stayed at most of the others. In my humble opinion, this is far and away the best of the lot of mid-range hotels (Hampton, Hilton, Ramada, etc.). I will stay here primarily in the future.

    Stayed in July 2024

  • Reviewed: July 2, 2024

    10
    Wonderful
    • Business trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Very nice place

    Stayed in June 2024

  • Reviewed: July 1, 2024

    9.0
    He was a great place to stay for vacation
    • Leisure trip
    • Travelers with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The Breakfast was perfect

    Stayed in June 2024

  • Reviewed: June 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I just did not like when the maze or house cleaning. Crew, come to your room at 10:30 in the morning. Get ready to open the door and it's not even check out time yet. That was just very rude.

    Everything was great.

    Stayed in June 2024

  • Reviewed: May 31, 2024

    9.0
    Home away from home but better
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    Better pricing was offered through third party. Warm coffee wasn't available throughout the day, Mostly cold & empty. Outside grilling area did NOT have ANY grilling tools to use. Room needs larger, more garbages.. Pool towels were sparse & open hours should be extended for adults only.

    Nice pool area. Laundry facilities. Breakfast . Maria made sure we were always well fed & taken care of! 🥰

    Stayed in May 2024

  • Reviewed: May 28, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was amazing! Staff, location, breakfast! Definitely going back soon!

    Stayed in May 2024

  • Reviewed: May 16, 2024

    9.0
    Time away
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool closes to early. Would be nice if it at least stayed open for "adults ONLY" until later.

    Comfortable beds, good breakfast, nice location, worth the money.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    10
    Great relaxing stay with amazing staff
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    Had a lovely time

    Stayed in May 2024

  • Reviewed: May 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Disability Access Roll in Shower
    • Stayed 1 night
    • Submitted from a mobile device

    EVERYTHING

    EVERYTHING

    Stayed in April 2024

  • Reviewed: May 10, 2024

    10
    Highly recommend!
    • Solo traveler
    • Standard Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    On Tuesday night, I called the desk to see if I could find a place to get a good pizza and the person at the desk didn't seem very knowledgeable about what was available near me. Not a big deal whatsoever, but I was too tired to go to a restaurant and sit down. I wish the breakfast ran an hour longer. The placement of the soap and lotion dispensers by the sink doesn't make sense because you end up shooting the soap onto your clothing or the wall or your face. It was kind of watery, so it was easy to shoot it wrong. I'd like to see a more user friendly modern luggage carts. I've seen them at other HIE locations and I struggled with the ones here.

    Everyone who works here is extremely friendly and helpful. The whole place was completely spotless. It was very easy access from the interstate, but I heard no interstate traffic. I felt like the people at the front desk did a good job of checking in with me during my stay. I enjoyed the breakfast. The blackout drapes worked so well! Slept like a baby!

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The pool area was good, but towels were not there for the people and you can tell so does not straighten out the area for the next Day. But it is a very nice warm pool to hang out.

    It was cleaned always great breakfast server and good!! Front desk very friendly !

    Stayed in May 2024

Showing 1 - 25

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