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  5. Reviews of Holiday Inn Express Hotel & Suites Portland-Northwest Downtown, an IHG Hotel

Reviews of Holiday Inn Express Hotel & Suites Portland-Northwest Downtown, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2333 Northwest Vaughn Street, Portland, OR 97210, United States of America

#54 of 138 hotels in Portland

Guests' Choice

Review Score

Based on 419 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 30, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Room cleanliness could be addressed better. Mold on the shower curtain and ceiling above the shower. Other than that the room was comfortable and the beds were excellent.

    Great location, restaurants and breweries within a couple minute walk. Easy access to the highway. Breakfast being included was nice and it was typical hotel eats. Others have mentioned the neighborhood seems run down but it felt safe the entire time we were there and our vehicle was undisturbed in the parking area.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast is good, no problem

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Excellent location and friendly staff
    • Leisure trip
    • Solo traveler
    • King Suite with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast wasn’t anything special

    Great location with free parking and friendly staff

    Stayed in March 2024

  • Reviewed: February 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Not the best part of town.

    Staff were great. Pool was warm and clean.

    Stayed in February 2024

  • Reviewed: January 20, 2024

    9.0
    Perfect solution for rest between two travel days!
    • Leisure trip
    • Group
    • King Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The elliptical machine in the gym needs repairing – could use it, but could not increase tension.

    Very comfortable, bed, and decent breakfast. Good relatively safe neighborhood. Tons of dining and drinking options in walkable distance.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    8.0
    Location was good for necessary medical travel and we were able to extend stay due to weather.
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Roll in Shower - Non-Smoking
    • Stayed 1 night

    Booked for location and indoor pool. Pool was not heated to a reasonable temperature, so it was unusable in January, and there was no posted notice, just "sorry" from staff. The hot tub was working but jets were broken. Portland was experiencing an ice storm and parking lot was dangerous. If you parked in the covered parking you couldn't get out because the ramp was not sanded or de-iced. If you parked in uncovered lot your car was frozen into the spot and drive area was not cleared. Barely keeping area cleared in front of the entry door. Portland has frequent winter ice events and one would have thought that IHG would have an emergency PLAN and MATERIALS. Need some lessons from the east coast.

    Traveled for medical procedure. It was within walking distance to hospital. Rooms were very clean and quiet. Staff were pleasant and professional - dealing with unhappy people.

    Stayed in January 2024

  • Reviewed: January 7, 2024

    7.0
    It was an average place.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are basic and not updated. I could easily hear the people in the other rooms around mine.

    Parking was free and it was easy to drive to. The breakfast was nice too.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    9.0
    nice, comfy, convenient.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    had to have staff come up and start wifi; needs a complete written instruction available.

    Just nice

    Stayed in December 2023

  • Reviewed: November 6, 2023

    9.0
    What a nice surprise to find this well cared-for Holiday Inn in proximity to the UP campus!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Hotel was tricky to find and neighborhood seemed borderline.

    Comfortable quiet room, decent breakfast, thoughtful selection of herbal teas with ready hot water dispenser. Also good coffee!

    Stayed in November 2023

  • Reviewed: November 3, 2023

    7.0
    Great stay and I will absolutely come again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    More parking

    Location was great. and staff was very nice. The rooms were clean and comfortable.

    Stayed in August 2023

  • Reviewed: October 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Some noisy traffic outside

    Everything mainly

    Stayed in October 2023

  • Reviewed: October 22, 2023

    9.0
    Great stay. Will seriously consider to stay again during my next visit to Portland.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    Plastic cutlery and paper dishes at the breakfast table.

    Clean and comfy room, good Wi-Fi connection, good location, free parking, helpful staff. There was a power-blackout in the city during one of the nights which the young lady in the reception handled exceptionally well.

    Stayed in September 2023

  • Reviewed: October 21, 2023

    7.0
    Enjoyed it and would recommend it.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights

    Concerned about the safety of our car. . . which roved to be unfounded. Paid the unexpected $20 for our 2 night stay.

    Stayed in October 2023

  • Reviewed: October 13, 2023

    7.0
    Staff did their best
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was good for an overnight stay, but there wasn’t anything that would make me stay here for longer. The shower is small, no tub, dimly lit. It’s on a busy corner so it’s hard to get in/out and it’s noisy. We had to sleep with windows open due to the power outage and loss of a/c, so that probably made it even louder.

    The staff was very friendly and did their best under the circumstances. And the blackout shades are awesome!

    Stayed in September 2023

  • Reviewed: October 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I thought the breakfast room was on the small size.

    I couldnt fault the staff: very helpful at reccomending where to go for dinner. Room was good size and clean.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    8.0
    Value for money stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was ltd. No fruits.

    Value for money, clean and comfortable

    Stayed in August 2023

  • Reviewed: August 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    We had a few ants in the room .

    Stayed in August 2023

  • Reviewed: August 26, 2023

    9.0
    Great value! Will stay here again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The location was very good. Easy access to the highway. Lots of restaurants within walking distance. Breakfast was good. Excellent value.

    Stayed in August 2023

  • Reviewed: August 26, 2023

    9.0
    Good całus and clean overall.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower needs updating. Shower curtain had mildew on it.

    It was not very healthy.

    Stayed in August 2023

  • Reviewed: August 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Parking a bit limited.

    Great location with clean room.

    Stayed in August 2023

  • Reviewed: August 19, 2023

    8.0
    Comfy beds, clean rooms, friendly staff.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    The breakfast wasn't all that, and after 5 mornings, it was a bit monotonous. The only thing my son wanted was pancakes, but the pancake machine kept breaking down, sadly. Future guests may want to bring a power strip if they plan to do computer work or have multiple things needing charging.

    We wanted a place close to Washington Park where my son was attending a day camp all week, and this worked well. If it hadn't been such a horribly gross heat wave we would have enjoyed exploring 23rd straight south from the hotel, there were so many restaurants and other interesting looking places! Speaking of the heat wave, the perfectly working and nicely cold A/C was much appreciated. The beds were great, and the room was very clean.

    Stayed in August 2023

  • Reviewed: August 19, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Came down for breakfast and 9 and everything was already gone

    Loved the location and pool was great!

    Stayed in August 2023

  • Reviewed: August 13, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Bit dated.

    Location. Parking. Comfortable beds. Good value for money.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    7.0
    It was a 50/50
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    They need to update some things, the blind/curtains were ripped, the bathroom walls were somewhat broken

    I liked the fact that the property was kid friendly. It had a pool and a hot tub. It also had different breakfast options.

    Stayed in July 2023

Showing 1 - 25

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