1350 North Fourth Street, San Jose, CA 95112, United States of America
#39 of 85 hotels in San Jose
Guests' ChoiceBased on 755 hotel reviews
8.0Cleanliness
8.4
Comfort
8.3
Location
8.0
Facilities
8.1
Staff
8.5
Value for money
8.3
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 25, 2024
Mats
LuxembourgI would have liked the gym to open before 6 because I wake up at 5 for exercise. Now I had to run in the dark outside the hotel.
The room was clean and I liked that I was able to open the window for fresh air during the night. Quite comfortable bed also.
Stayed in March 2024
Reviewed: March 11, 2024
Pamela
United States of Americano 24-hour shuttle service
Convenient to Norman Mineta Airport
Stayed in March 2024
Reviewed: March 11, 2024
Iurii
United States of Americanoise
Stayed in March 2024
Reviewed: March 5, 2024
Chauser
United States of AmericaSee previous question. I booked this hotel because it provided shuttle bus service to the airport. However the hours the shuttle operates does not support early morning flights (6:30am). I didn’t ask the right question when I called to verify service.
The breakfast does not accommodate none pork or beef eaters. The overall food selection was of low end quality. The hallway to my room on the third floor was dimly lit and not welcoming. The room was dusty but the bathroom was very clean.
Stayed in February 2024
Reviewed: February 23, 2024
Elizabeth
United States of AmericaBreakfast coffee could be better
Breakfast was good
Stayed in February 2024
Reviewed: February 16, 2024
Russell
United States of AmericaThere was a lot of noise from the room above us and it made it difficult to sleep through the night.
The staff was friendly and helpful. The breakfast was very good and the rooms were very nice and clean.
Stayed in February 2024
Reviewed: February 13, 2024
Sharad
United Arab EmiratesGreat value for money. Excellent room. Much larger than I expected. Breakfast was also much nicer than what u have come to expect from the hotels in the US. Very neat and clean. Carpet in the hotel was clean and not run down or dirty as i have noticed in some other properties in the past.
Stayed in February 2024
Reviewed: February 11, 2024
Muhammad
United States of Americayou can hear when someone is walking in the room above you
good size and clean room
Stayed in February 2024
Reviewed: January 29, 2024
Brittany
United States of AmericaThe room had an odd smell and was a bit run down. It was clean but just didn’t have that ‘deep cleaned’ feeling.
The breakfast was wonderful with a wide variety of options. The staff was friendly and attentive. The room also had a microwave and mini fridge.
Stayed in January 2024
Reviewed: January 25, 2024
Kevin
United States of AmericaTV remote didn’t work, called front desk, they said to you the channel selector on the back of TV. This was very difficult and frustrating.
Comfortable room, good breakfast.
Stayed in January 2024
Reviewed: January 11, 2024
Adrian
United States of AmericaArea is a little bit sketchy, especially at night. Not a lot going on in the area restaurant-wise, but there's a pretty good teppanyaki place a couple blocks away and some other serviceable options within a couple of blocks.
Spacious rooms, close to airport, decent breakfast. A couple blocks from the streetcar which can take you to places with more going on.
Stayed in December 2023
Reviewed: January 10, 2024
Luciano
FranceLocated near several transportation nodes (Airport, Tramway, BART station). Few but good ingredients/items for the breakfast.
Stayed in January 2024
Reviewed: December 29, 2023
Michael
United States of AmericaThey did not let you check in not even 30 minutes early. We were in rush trying to make it to the 49ers game
Location
Stayed in December 2023
Reviewed: December 22, 2023
Huu
VietnamNothing
Security, room, breakfast, especially front desk staff, they’re helpful.
Stayed in December 2023
Reviewed: December 12, 2023
Susan
United States of AmericaRoom was freezing cold when I checked in and parking is difficult.
Room was ready when I checked in.
Stayed in December 2023
Reviewed: December 11, 2023
Huu
VietnamNothing
Security was good, room was nice and front desk staffs were friendly. They did support us very well during two my stay periods. Thank you!
Stayed in December 2023
Reviewed: November 30, 2023
Shufen
Taiwanheater non function
Stayed in November 2023
Reviewed: November 19, 2023
Home
United States of AmericaThe breakfast here was great
Stayed in November 2023
Reviewed: November 16, 2023
Jan
United States of AmericaHallway rugs seemed old. Could have had a shower cap. Minor compared to the cleanliness.
Very comfortable and clean room with large furniture pieces. Breakfast was pleasant and staff was attentive. I would stay here again on a stopover.
Stayed in November 2023
Reviewed: November 9, 2023
Michael
United States of AmericaI don’t have any complaints.
Nice Staff. Nice Breakfast. Good Security. Good Location.
Stayed in November 2023
Reviewed: October 18, 2023
Ruth
United KingdomI would have liked a restaurant for evening meals or for the little shop to be better stocked. I felt that there was an air of ' fortress mentality' about some of the management routines. There is probably good reason for this, but it was nevertheless sad.
The staff were really flexible and helpful. For example reception person walked me to my room twice when I had no sense of direction. Another reception person spent 15 minutes on the phone with my sister directing her to the motel as she was so lost!
Stayed in October 2023
Reviewed: October 14, 2023
Ruth
United KingdomNot sufficient coffee for TWO people,,,a bit too much fortress mentality shop could have been better stocked.
Very helpful staff
Stayed in October 2023
Reviewed: October 13, 2023
Richard
United States of AmericaRooms were a little dark - but that is my old age taste. They were clean and modern
Room was spacious & comfortable. Everything worked & had independent working t-stat. Quiet - cleanly & felt safe - a lot of security measures.
Stayed in October 2023
Reviewed: September 27, 2023
Donnetta
United States of AmericaI traveled 12 hrs to get to your establishment at 1am to be told we have no reservations.After 30 additional time she finally called someone and they showed her where to find the reservation on her computor..She did not give karen adams who paid for the room her va state license.It was found when we checked out.Unacceptable guest services..
Breakfast..need a microwave in the kitchen, food does not stay hot.
Stayed in September 2023
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