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Reviews of Holiday Inn Resort Oceanfront at Surfside Beach, an IHG Hotel 3 stars

1601 North Ocean Boulevard, Surfside Beach, Myrtle Beach, SC 29575, United States

#42 of 196 hotels in Myrtle Beach

Guests' Choice

Review score

Based on 443 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.6

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 25 March 2024

    9.0
    We loved this place for location, view of the ocean, comfort of room and the staff.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Balcony
    • Stayed 1 night
    • Submitted via mobile

    I wish the pool was heated, it was too cold for me, but my kids didn’t mind. But it is off season, it probably feels great in June. The only real issue I had was other people staying on the property smoking. They were not supposed to, and they did say they would ask them to stop, but they really can’t stop them. The pot smoke was coming from 2 rooms as least. You could smell it in the hallway and on the balcony. It was so strong! Then regular cigarette smoke on the balcony too, which actually stinks worse than the pot smoke and drove us back inside several times. We saw a guy tell them to stop, but later they started up again. It’s frustrating, you pay extra for that balcony and can’t use it as you would like.

    The staff was really nice, everyone we came across was kind and helpful. The balcony and view were lovely. The beach, pool and spa were great. I liked the bench to sit on in the room. The queen beds were actually queen beds, sometimes they are really a full size and they were comfortable. They had the hotel beautifully decorated with lots of furniture to sit on and relax.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Facilities are showing age

    Staff was great

    Stayed in March 2024

  • Reviewed: 28 February 2024

    9.0
    Overall we had a wonderful time. The staff were exceptional!
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant prices were too expensive considering the number of restaurants close by with excellent food choices and prices.

    The beautiful view of the ocean!

    Stayed in February 2024

  • Reviewed: 22 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room with Communications Accessible Roll-In Shower
    • Stayed 4 nights
    • Submitted via mobile

    The location was perfect. We were there for a concert and the location was very close and convenient. The accommodations were excellent and the staff was very helpful. Overall, a very relaxing and rejuvenating time.

    Stayed in January 2024

  • Reviewed: 1 December 2023

    9.0
    Beautiful property in Surfside NOT Myrtle
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night
    • Submitted via mobile

    The directions were confusing they listed on Booking that it was in Myrtle Beach it’s Surfside beach… so that meant it took forever to find Desk staff helpful but Booking staff didn’t have info we needed

    Property was great right on beach and staff friendly

    Stayed in November 2023

  • Reviewed: 15 October 2023

    8.0
    Great stay! Would book this hotel again just the right size for a laid back stay!
    • Leisure trip
    • Couple
    • Standard Queen Room with Mobility Accessible Tub
    • Stayed 5 nights
    • Submitted via mobile

    The restaurant could be better staffed and prepared to serve all of the patrons.

    The location was excellent, the hotel was older but very well kept. We had breakfast once in the hotel but the restaurant was very busy and understaffed. So happy we didn’t pay extra for the breakfast package. We took advantage of the laundry facilities, very nice and very affordable. Would stay in this hotel again!

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The location

    Stayed in August 2023

  • Reviewed: 3 September 2023

    9.0
    Fine but expensive
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 3 nights
    • Submitted via mobile

    Flies and no DJ after 3

    Location

    Stayed in August 2023

  • Reviewed: 22 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The beach excess and the atmosphere.

    Stayed in July 2023

  • Reviewed: 21 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 2 nights
    • Submitted via mobile

    Housekeeping service. Did not restock towels or remove garbage as promised. The staff was on our floor but did not enter our room.

    Location, brand recognition, view.from the room, and proximity to the beach.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    It is expensive for a hotel.

    Location and ease is nice

    Stayed in June 2023

  • Reviewed: 10 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room with Communications Accessible Roll-In Shower
    • Stayed 1 night

    We didn’t have an ocean view. 2 queen size beds would have been preferred.

    Breakfast was excellent and atmosphere beautiful.

    Stayed in August 2023

  • Reviewed: 26 July 2023

    8.0
    We had a great time.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are small. Food was mediocre.

    Location is great.

    Stayed in July 2023

  • Reviewed: 22 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Balcony
    • Stayed 5 nights
    • Submitted via mobile

    The elevators are so small. I wish they had a water dispenser outside at the pool too

    It’s such a nice hotel, I love the live music, the food, the staff are so so friendly and it’s so close to the beach!

    Stayed in July 2023

  • Reviewed: 4 May 2023

    8.0
    Very pleased, very friendly desk staff and extremely clean grounds and rooms
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night

    very good but should be a discount for hotel quests

    Stayed in April 2023

  • Reviewed: 1 May 2023

    9.0
    Overall it was a great stay!
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant was slow at serving food. We waited 1hr 30mins for food.

    Great location, friendly staff, and very clean.

    Stayed in April 2023

  • Reviewed: 17 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Great location to stay. Access to beach.

    Stayed in April 2023

  • Reviewed: 2 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The housekeeping staff came into our room at 930a without knocking. Checkout is 11a.

    It was right on the beach. The staff was very pleasant

    Stayed in April 2023

  • Reviewed: 6 March 2023

    9.0
    Great and clean place to stay on the beach.
    • Leisure trip
    • Couple
    • Standard King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was undergoing many renovations so most areas were blocked off or unavailable. I do understand that renovations need to be done so I don’t really hold that against them. The staff did their best to make accommodations for these.

    The staff were very welcoming. Our room was nice and cozy. We loved that it was right on the beach. The area was very quiet as well. We will definitely love to come back!

    Stayed in March 2023

  • Reviewed: 3 September 2022

    9.0
    Was a good trip. Could have been better.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The price was a bit higher and the fire works were a distraction. .

    We had stayed there back in 2020 and the room was much better. This time there was hair in the shower and the beds didn't look really crisp. The room was ok.

    Stayed in September 2022

  • Reviewed: 4 August 2022

    7.0
    It was nice to be so close to the ocean
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 3 nights
    • Submitted via mobile

    How small the room was

    Being right on the ocean

    Stayed in July 2022

  • Reviewed: 31 July 2022

    7.0
    Overall this was a good experience and we would consider using this hotel again.
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 4 nights

    It was difficult to get clean towels. Several times towels were not available when requested. The room smelled a little musty, but with the humid weather that might be difficult to control.

    Location was perfect. Staff very friendly

    Stayed in July 2022

  • Reviewed: 29 July 2022

    7.0
    nice location beautiful view but unless you pack snacks or drive out for every meal you won’t get service at the restaur
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Balcony
    • Stayed 5 nights
    • Submitted via mobile

    the restaurant, there are no nearby restaurants to walk to so unless you want to drive out you are at the mercy of the restaurant . service is nonexistent, the wait when you finally get your order taken is far too long . the staff is very rude and unwelcoming.. you are either ignored or treated with rude and short responses. Staff even talked loudly amongst themselves asking what we were standing around for.. while we were attempting to place an order. we attempted a second time we waited 20 minutes to try to place a lunch order we were ignored by staff( there were no other customers).

    location and oceanfront

    Stayed in July 2022

  • Reviewed: 26 July 2022

    9.0
    amazing time! will always stay there when I’m in town
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    everything was neat and clean, all staff was very friendly

    Stayed in July 2022

Showing 1 – 25

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