2223 Canada Street Route 9 , Lake George, NY 12845, United States of America
#10 of 76 hotels in Lake George
Guests' ChoiceBased on 724 hotel reviews
8.7Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
9.0
Staff
9.0
Value for money
8.3
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 11, 2024
Michael
United States of AmericaI liked the “above the lake” feel, until I got to my room and saw nothing but a courtyard wall from my window view.
Location “above the lake” view at the front desk.
Stayed in April 2024
Reviewed: April 9, 2024
Alain
United States of AmericaGreat location in downtown Lake George. The facility was clean. My son loved the indoor pool and the little gaming area.
Stayed in April 2024
Reviewed: March 28, 2024
Liz
United States of AmericaEverything was great!
Everything was great. The kids enjoyed the pool and the service was exceptional especially Wendy from the Breakfast buffet
Stayed in March 2024
Reviewed: March 6, 2024
Julieta
Argentinathe kitchen was not equipped at all. there were no cups or glasses
love the size of the room, and the available smart TV
Stayed in March 2024
Reviewed: March 1, 2024
Lisa
United States of AmericaThe large upgrade cost for a room facing the outdoor pool when most of the rooms were empty anyways. I feel like they should charge for a room with a view when its busy season but not when the hotel is not busy at all. It was sad for my kids.
Pool was fantastic. Staff was so nice. Restaurant was great. Very clean.
Stayed in February 2024
Reviewed: February 20, 2024
Nicole
United States of AmericaThis is our favorite winter destination. Aside from being clean, the property is in a central location. It was within walking distance to an event we had tickets for. Rooms were clean & spacious. Property offered many amenities. From an amazing breakfast buffet to dinner & late night snacks-Holiday Inn is a one stop destination.
Stayed in February 2024
Reviewed: February 14, 2024
Maria
United States of AmericaPool water was cold
Bar, fire pits , location, rooms and bathrooms very clean
Stayed in February 2024
Reviewed: February 13, 2024
Dominick
United States of AmericaEverything
Stayed in February 2024
Reviewed: February 8, 2024
Laura
United States of AmericaThe breakfast was amazing
Stayed in February 2024
Reviewed: January 27, 2024
Pamela
United States of AmericaEverything was excellent.
The facility was amazing. Rooms were spacious and extremely clean. All the staff that we interacted with were very friendly, helpful, and accommodating.
Stayed in January 2024
Reviewed: January 22, 2024
Cheryl
United States of Americapool could be a lot warmer
Stayed in January 2024
Reviewed: January 13, 2024
James
IrelandBest customer service ever received at a Holiday Inn. Very clean Location great
Stayed in December 2023
Reviewed: January 2, 2024
Cammie
United States of AmericaThin walls, kids running up n down the hallway yelling n screaming NYE Celebration.. why were there children allowed ??? I paid ALOT of money for a room to celebrate the NYE and was a bit disturbed when I saw young children being shuffled in and allowed to pretty much take over the dance floor...that needs to be addressed and compensated for!!!! Seriously not pleased Also some hooks to hang your wet towel on would be a nice added feature for your bathrooms
Very nice place!! Very clean n breakfast was phenomenal, staff was awesome and very friendly!
Stayed in January 2024
Reviewed: January 2, 2024
Richard
United States of AmericaNo complaints.
Cleanliness, atmosphere, friendly staff. We were welcomed and received timely answers to questions. Will return.
Stayed in December 2023
Reviewed: December 23, 2023
Angel
United States of AmericaThe hot tub and pool.
Stayed in December 2023
Reviewed: December 18, 2023
Andrea
United States of AmericaThe beds were very comfortable and the room was very clean! We arrived very late, almost midnight and it was so great to have wonderful customer service. We only stopped here on our way to Canada, but would come back to this area again.
Stayed in December 2023
Reviewed: December 18, 2023
Nicole
United States of AmericaThere wasn’t anything I didn’t like about the property.
Property was well maintained & beautifully decorated for the season.
Stayed in December 2023
Reviewed: December 1, 2023
Mullen
United States of Americathe room seemed cold even after I turned the heat up
The staff was wonderful
Stayed in November 2023
Reviewed: November 7, 2023
Barbara
United States of AmericaThe toilet is extremely low n the safety bar was on the wrong side of the tub it was where u would have to step out between the toilet and tub.
Very clean in a convenient area and the staff were very friendly
Stayed in November 2023
Reviewed: October 24, 2023
Kristine
United States of AmericaIt was nice to have a bar/restaurant in the hotel. We liked the firepit!
Stayed in September 2023
Reviewed: October 23, 2023
Jeremy
United KingdomGood location to walk to lake
Stayed in October 2023
Reviewed: October 18, 2023
Kathleen
United States of Americacheck-in
rooms, clean
Stayed in October 2023
Reviewed: October 17, 2023
Phillip
United States of AmericaRoom refrigerator was a little bit noisy humming through the night.
Indoor pool and outdoor playground, basketball court, mini-golf, and other little activities for families with kids were great amenities here, on top of the clean room and convenient restaurant downstairs. Most of these were very open to use during the time we were there (not crowded at all). Very conveniently located close to Lake George.
Stayed in October 2023
Reviewed: October 16, 2023
Jennifer
United States of AmericaSlamming doors Need to somehow make those room doors close quietly or put up signs to not let the slam!
Beautiful grounds. Great location. Friendly staff. Nice rooms
Stayed in October 2023
Vienna, Austria
Le Bouscat, France
Tuoro sul Trasimeno, Italy
Dhiakofti, Greece
Jagnjedovec, Croatia
Sawāi Mādhopur, India
Dubrovnik, Croatia
Koloa, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content