11 Gateway Boulevard East, Savannah, GA 31419, United States
#94 of 125 hotels in Savannah
Guests' ChoiceBased on 395 hotel reviews
6.3Cleanliness
7.2
Comfort
7.3
Location
7.9
Facilities
6.8
Staff
7.4
Value for money
6.5
Free WiFi
7.2
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End of dialog contentReviewed: 3 February 2024
Jane
CanadaThe restaurant was closed and we were not advised until we came down for dinner. There was just a notice on a board with no explanation.
The room was big and very comfortable
Stayed in January 2024
Reviewed: 31 October 2023
Charles
United StatesLack of restaurant Chose hotel because it advertised having a restaurant. It did NOT. Infuriating after a seven-hour drive!
Comfortable bed. Clean.
Stayed in October 2023
Reviewed: 26 August 2023
Susan
United StatesThis is an older Holiday Inn undergoing a face-lift. So there were parts that were disappointing & things (beds & bedding) that were very good.
The breakfast was cooked to our request & very good.
Stayed in August 2023
Reviewed: 7 August 2023
Dave
United StatesCould hear neighbors TV all night long
Staff was great
Stayed in July 2023
Reviewed: 5 August 2023
Gail
United StatesConstruction workers trudged a lot of dirt in. It still had not been cleaned up the next day. Check in and check out took 20 min-computer problem, voucher for breakfast was for one choice only.
Location off I-95 was convenient
Stayed in August 2023
Reviewed: 25 July 2023
Pedro
United StatesDid not have breakfast or restaurant available at the facility.
The location, the room.
Stayed in July 2023
Reviewed: 17 July 2023
Sarah
United StatesThey were unable to provide us with our continental breakfast that was to be included in our booking. They also said they had a pool, but we could not use it. The website said the renovations to the pool were to be completed May 2022. There was no soap and no shampoo in our bathroom. We had to go to the front desk for these items. When traveling with kids breakfast and a pool are extremely important. I was very disappointed.
The bed and location to I95. The staff was helpful and kind, doing what they could.
Stayed in July 2023
Reviewed: 27 May 2023
Sylvia
United StatesThis hotel is under construction, and I wasn't made aware of this. My room was dirty, the bedding was not clean, there was no bed skirt on the bed. The carpet was not clean as well as the bathroom and mirrors in the room. I will not recommend this hotel to anyone.
Breakfast was plentiful.
Stayed in May 2023
Reviewed: 23 March 2023
Rosalynne
United StatesThe Outside doors are heavy and noisy The walls are very thin
Close to eateries
Stayed in March 2023
Reviewed: 21 February 2023
Kenneth
United StatesNo soap in the bathroom and the toliet leaked
Stayed in February 2023
Reviewed: 12 February 2023
John
United StatesCoffee machine in the room was broken. There was no hair dryer in the bathroom and not enough towels and soap.
Breakfast was excellent. Bed was extremely comfortable.
Stayed in February 2023
Reviewed: 7 January 2023
Donna
CanadaLocation.
Nice staff, however, this hotel has seen better days. The rooms are tired, need a redo. Stayed one night on way to Florida, that was enough.
Stayed in January 2023
Reviewed: 6 January 2023
Marilee
United Statestheir website makes it look like there is no charge for pets, when actually they charge $50 at check-in. the materials used in this building are stark and not cozy. I didn’t love this experience.
we selected this property because they allow pets. it was a fine place to stay, but I wouldn’t choose it among the other options at this exit if I hadn’t had a pet.
Stayed in January 2023
Reviewed: 26 September 2022
Victoria
United States-breakfast was not great -the bathroom was in bad shape -room was warm the whole time but I was personally freezing because the ac unit was super close to bed but air didn’t really go outward. so family was hot -tv sucks. couldn’t even see screen -stain on my sheets…look like blood -took almost 45 min to get our breakfast -
staff nice
Stayed in September 2022
Reviewed: 26 July 2022
Adele
United StatesThe bathrooms need updating and weren’t as clean as they should be. I needed the cleaning service to come and wipe around the toilet. Lamp fixtures were old and rusted.
The location is great and service was friendly.
Stayed in July 2022
Reviewed: 25 July 2022
Nichole
United Stateswe couldn’t get breakfast one morning due to no one available to ring us up and they wouldn’t serve us without paying first. we were on a time crunch.
proximity to many attractions.
Stayed in July 2022
Reviewed: 17 July 2022
Jeffery
United StatesChecked out a day earlier and wasn’t refunded.
Stayed in July 2022
Reviewed: 9 July 2022
Lanuza
United StatesStaff not friendly. Not Customer service oriented
No breakfast was included
Stayed in July 2022
Reviewed: 28 June 2022
Christine
United StatesCould not get the wi-fi to work on either stays. The continental breakfast we received on our return stay was unappetizing. They had a ton of large families staying that night so it made sense they would only have a small meal to offer but it would have been nice to have some cereal and toast, granola, more fruit than bananas and apples.
The location is ideal with restaurants and gas stations. The hotel is friendly and has a nice area to meet with family and relax. Full hot cooked to order breakfast was delicious and an incredible value. The staff on both our stays were friendly and professional, hard working.
Stayed in June 2022
Reviewed: 28 May 2022
Jamie
United StatesBreakfast was supposed to be served at 7 am… and was included with our room. When we went downstairs at 7 am, they hadn’t even starting preparing… we were offered an orange juice and an apology. We went to breakfast elsewhere. The air conditioner in the room never really got cold. It seemed programmed to never get below 75 degrees.
it was a typical Holiday Inn… mostly
Stayed in May 2022
Reviewed: 9 May 2022
Patrick
United StatesWhole facility was dirty, floors were dirty and room had mold in the shower and wasn't very clean
Stayed in May 2022
Reviewed: 26 March 2022
Jyssica
United StatesIt could be cleaner, the Wi-Fi code didn’t work and the phone didn’t call front desk.
The coziness of the hotel.
Stayed in February 2022
Reviewed: 23 March 2022
Kevin
United StatesI wouldn't call that breakfast. Won't stay here again.
Stayed in March 2022
Reviewed: 13 March 2022
James
United StatesBreakfast was additional charge. No soap, no safe. AC/heat didn't work properly (and/or lack of instructions???) Additional $30 refundable charge/deposit for using a 3rd party to book. Probably wont do that again.... at least not at Holiday Inn. No local area info. No scratch paper. I guess you're supposed to do that on your phone (but I'm not leaving my phone to give the housekeeper a note). I haven't stayed in a hotel in a few years. Apparently, we don't need/want/do any of that anymore.
Convenient location
Stayed in March 2022
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