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  5. Reviews of Holiday Inn Savannah South - I-95 Gateway, an IHG Hotel

Reviews of Holiday Inn Savannah South - I-95 Gateway, an IHG Hotel 3 stars

11 Gateway Boulevard East, Savannah, GA 31419, United States

#94 of 125 hotels in Savannah

Guests' Choice

Review score

Based on 395 hotel reviews

6.3

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.3

  • Location

    7.9

  • Facilities

    6.8

  • Staff

    7.4

  • Value for money

    6.5

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 3 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Mobility Access Tran Shower/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The restaurant was closed and we were not advised until we came down for dinner. There was just a notice on a board with no explanation.

    The room was big and very comfortable

    Stayed in January 2024

  • Reviewed: 31 October 2023

    7.0
    No restaurant, despite listing one.
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Lack of restaurant Chose hotel because it advertised having a restaurant. It did NOT. Infuriating after a seven-hour drive!

    Comfortable bed. Clean.

    Stayed in October 2023

  • Reviewed: 26 August 2023

    7.0
    The staff was professional, room was comfortable & quiet, but the work being done was a surprise.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    This is an older Holiday Inn undergoing a face-lift. So there were parts that were disappointing & things (beds & bedding) that were very good.

    The breakfast was cooked to our request & very good.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Could hear neighbors TV all night long

    Staff was great

    Stayed in July 2023

  • Reviewed: 5 August 2023

    5.0
    Would not choose to stay there again
    • Leisure trip
    • Couple
    • Standard King Room with Roll-In Shower
    • Stayed 1 night
    • Submitted via mobile

    Construction workers trudged a lot of dirt in. It still had not been cleaned up the next day. Check in and check out took 20 min-computer problem, voucher for breakfast was for one choice only.

    Location off I-95 was convenient

    Stayed in August 2023

  • Reviewed: 25 July 2023

    7.0
    it could have been better
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night

    Did not have breakfast or restaurant available at the facility.

    The location, the room.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    5.0
    Not as advertised
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    They were unable to provide us with our continental breakfast that was to be included in our booking. They also said they had a pool, but we could not use it. The website said the renovations to the pool were to be completed May 2022. There was no soap and no shampoo in our bathroom. We had to go to the front desk for these items. When traveling with kids breakfast and a pool are extremely important. I was very disappointed.

    The bed and location to I95. The staff was helpful and kind, doing what they could.

    Stayed in July 2023

  • Reviewed: 27 May 2023

    5.0
    I was celebrating my 10th wedding anniversary and the stay at this hotel was not good.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 3 nights

    This hotel is under construction, and I wasn't made aware of this. My room was dirty, the bedding was not clean, there was no bed skirt on the bed. The carpet was not clean as well as the bathroom and mirrors in the room. I will not recommend this hotel to anyone.

    Breakfast was plentiful.

    Stayed in May 2023

  • Reviewed: 23 March 2023

    6.0
    It was very over priced for this holiday inn
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights

    The Outside doors are heavy and noisy The walls are very thin

    Close to eateries

    Stayed in March 2023

  • Reviewed: 21 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    No soap in the bathroom and the toliet leaked

    Stayed in February 2023

  • Reviewed: 12 February 2023

    6.0
    Stay did not meet expectations and was overpriced especially due to $50 surcharge for a pet.
    • Leisure trip
    • Couple
    • Standard King Room with Roll-In Shower
    • Stayed 1 night
    • Submitted via mobile

    Coffee machine in the room was broken. There was no hair dryer in the bathroom and not enough towels and soap.

    Breakfast was excellent. Bed was extremely comfortable.

    Stayed in February 2023

  • Reviewed: 7 January 2023

    5.0
    It’s seen better days.
    • Leisure trip
    • Couple
    • Standard King Room with Roll-In Shower
    • Stayed 1 night
    • Submitted via mobile

    Location.

    Nice staff, however, this hotel has seen better days. The rooms are tired, need a redo. Stayed one night on way to Florida, that was enough.

    Stayed in January 2023

  • Reviewed: 6 January 2023

    7.0
    “pet friendly” is sometimes the driver of where we stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Mobility Access Tran Shower/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    their website makes it look like there is no charge for pets, when actually they charge $50 at check-in. the materials used in this building are stark and not cozy. I didn’t love this experience.

    we selected this property because they allow pets. it was a fine place to stay, but I wouldn’t choose it among the other options at this exit if I hadn’t had a pet.

    Stayed in January 2023

  • Reviewed: 26 September 2022

    5.0
    you get what you pay for. decent. not great
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    -breakfast was not great -the bathroom was in bad shape -room was warm the whole time but I was personally freezing because the ac unit was super close to bed but air didn’t really go outward. so family was hot -tv sucks. couldn’t even see screen -stain on my sheets…look like blood -took almost 45 min to get our breakfast -

    staff nice

    Stayed in September 2022

  • Reviewed: 26 July 2022

    5.0
    It was fair, but unless updated, I wouldn’t stay there again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The bathrooms need updating and weren’t as clean as they should be. I needed the cleaning service to come and wipe around the toilet. Lamp fixtures were old and rusted.

    The location is great and service was friendly.

    Stayed in July 2022

  • Reviewed: 25 July 2022

    7.0
    decent hotel
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    we couldn’t get breakfast one morning due to no one available to ring us up and they wouldn’t serve us without paying first. we were on a time crunch.

    proximity to many attractions.

    Stayed in July 2022

  • Reviewed: 17 July 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Checked out a day earlier and wasn’t refunded.

    Stayed in July 2022

  • Reviewed: 9 July 2022

    5.0
    Good location. Room cleaned & bed comfortable but missing appliances & soap. Bad customer service.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Staff not friendly. Not Customer service oriented

    No breakfast was included

    Stayed in July 2022

  • Reviewed: 28 June 2022

    7.0
    This is our go-to place to stay when we travel north from Punta Gorda, FL.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night

    Could not get the wi-fi to work on either stays. The continental breakfast we received on our return stay was unappetizing. They had a ton of large families staying that night so it made sense they would only have a small meal to offer but it would have been nice to have some cereal and toast, granola, more fruit than bananas and apples.

    The location is ideal with restaurants and gas stations. The hotel is friendly and has a nice area to meet with family and relax. Full hot cooked to order breakfast was delicious and an incredible value. The staff on both our stays were friendly and professional, hard working.

    Stayed in June 2022

  • Reviewed: 28 May 2022

    7.0
    Not a hotel I would stay at again
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was supposed to be served at 7 am… and was included with our room. When we went downstairs at 7 am, they hadn’t even starting preparing… we were offered an orange juice and an apology. We went to breakfast elsewhere. The air conditioner in the room never really got cold. It seemed programmed to never get below 75 degrees.

    it was a typical Holiday Inn… mostly

    Stayed in May 2022

  • Reviewed: 9 May 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Whole facility was dirty, floors were dirty and room had mold in the shower and wasn't very clean

    Stayed in May 2022

  • Reviewed: 26 March 2022

    7.0
    It’s decent enough for me to stay again but if things aren’t corrected the price should go down.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    It could be cleaner, the Wi-Fi code didn’t work and the phone didn’t call front desk.

    The coziness of the hotel.

    Stayed in February 2022

  • Reviewed: 23 March 2022

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Standard King Room with Accessible Tub
    • Stayed 1 night

    I wouldn't call that breakfast. Won't stay here again.

    Stayed in March 2022

  • Reviewed: 13 March 2022

    5.0
    Just wanted a place to spend the night.
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 1 night

    Breakfast was additional charge. No soap, no safe. AC/heat didn't work properly (and/or lack of instructions???) Additional $30 refundable charge/deposit for using a 3rd party to book. Probably wont do that again.... at least not at Holiday Inn. No local area info. No scratch paper. I guess you're supposed to do that on your phone (but I'm not leaving my phone to give the housekeeper a note). I haven't stayed in a hotel in a few years. Apparently, we don't need/want/do any of that anymore.

    Convenient location

    Stayed in March 2022

Showing 1 – 25

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