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  5. Reviews of Holiday Inn & Suites Duluth-Downtown by IHG

Reviews of Holiday Inn & Suites Duluth-Downtown by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

200 West First Street, Duluth, MN 55802, United States

#29 of 37 hotels in Duluth

Guests' Choice

Review Score

Based on 306 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.5

  • Facilities

    7.8

  • Staff

    9.0

  • Value for money

    7.4

  • Free Wifi

    6.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 25, 2025

    8.0
    Ok just stayed 1 night.
    • Leisure trip
    • Couple
    • 2 Queen Standard Room City View
    • Stayed 1 night
    • Submitted from a mobile device

    The view!

    The room was quiet!

    Stayed in September 2025

  • Reviewed: September 18, 2025

    8.0
    Duluth is a great place but it's a maze when you walk the skyways.
    • Leisure trip
    • Solo traveler
    • Standard Room with Two Queen Beds
    • Stayed 3 nights

    I walked. Duluth is a maze of walkways. Outside those walkways, is a sketchy downtown (You can see that from inside the walkways). Most shops were closed. Doors to had schedules. I needed a map, schedule (exceptions to closings). Going to hotel room was a maze from elevator to room. Needed a map or instructions.

    The hotel staff did very well. The room was nice. I couldn't use the pool.

    Stayed in September 2025

  • Reviewed: September 5, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 3 nights

    It was really loud. Noise from slamming doors and from the pool were a little annoying. But overall was good, it was worth the money.

    Room was clean and spacious. Staff was super friendly and welcoming. The location was great, waking distance from restaurants, bars and attractions.

    Stayed in September 2025

  • Reviewed: August 11, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Booking.com said there was weekend breakfast. Tere was none

    Comfortable.

    Stayed in August 2025

  • Reviewed: August 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast included

    Bed was very comfortable and clean

    Stayed in August 2025

  • Reviewed: August 5, 2025

    8.0
    Expensive option for a night's sleep. Not comfortable venturing outside the hotel at night.
    • Leisure trip
    • Solo traveler
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    As a solo traveler, was not comfortable walking outside the hotel at night in the area.

    Room was comfortable. Restaurant was good. Hot tub was fine

    Stayed in July 2025

  • Reviewed: July 20, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Good service at the front desk at check in

    Stayed in July 2025

  • Reviewed: July 5, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • 2 Queen Standard Room City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Could not see fireworks display from top level of garage, staff did not know

    Friendly staff

    Stayed in July 2025

  • Reviewed: July 3, 2025

    7.0
    Would not have stayed if we knew the pool was not going to be open! Would have stayed somewhere else
    • Leisure trip
    • Family with young children
    • 2 Queen Standard Room City View
    • Stayed 3 nights
    • Submitted from a mobile device

    That the third floor pool was closed! The other pool room had not enough ventilation. Felt like we were in a dungeon. Felt like we were swimming in a sink. Very uninviting room to swim in .

    That you can park in a ramp and the elevators are secure

    Stayed in July 2025

  • Reviewed: June 16, 2025

    7.0
    It was pleasant.
    • Leisure trip
    • Family with young children
    • 2 Queen Standard Room City View
    • Stayed 3 nights
    • Submitted from a mobile device

    It was dusty around the bed frame and the fridge.

    He staff was nice and good location.

    Stayed in June 2025

  • Reviewed: May 31, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • 2 Queen Standard Room City View
    • Stayed 1 night
    • Submitted from a mobile device

    The windows were dirty like a child with dirty hands was playing on it and the soaps were kinda empty. And the charging port on the lamp was broken and didn’t charge my phone.

    Stayed in May 2025

  • Reviewed: May 13, 2025

    9.0
    Very nice affordable stay in Duluth.
    • Leisure trip
    • Couple
    • 2 Queen Standard Room City View
    • Stayed 1 night
    • Submitted from a mobile device

    Free parking. Pleasant staff.

    Stayed in May 2025

  • Reviewed: April 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Two things that threw my anxiety for a loop was parking... Had a hard time locating parking ramp but that was solved with a phone call that resulted me being on hold for 5 min and i think they forgot about me cause my boyfriend called off his phone and he was helped right away. Lol And the awesome shuttle service gentleman named Don,whom showed us the way. Second, they couldn't find my reservation so it took awhile to find it. (Known to happen with third party booking so no big deal) The receptionist/lobby clerk was super kind and fun, I believe her name was Brooklyn........ i think........Made sure we got to our Comedy show on time by setting up a shuttle. Than I cannot tell you how thankful I am to have ran into Don at the parking ramp, what a kind man. He drove us to our show and picked us up. My boyfriend and him got along great and for some weird reason I felt super safe with this guy, like he looks out for his people and is genuine. Huge kudos to him. He made our stay. I still think hotels should at least let you stay for 24 hrs for the price you pay. Check in at 4, check out at 4 kinda deal. Maybe you guys could be the first! Hoping to come back for another stay soon!

    Stayed in April 2025

  • Reviewed: March 29, 2025

    8.0
    Great location for a 1 night stay.
    • Leisure trip
    • Family with young children
    • 2 Queen Standard Room City View
    • Stayed 1 night
    • Submitted from a mobile device

    The pool on the 8th floor was very cold, but a hot tub was available for adults. Parking lot was packed - many people were not actually staying at the hotel. If you stayed at the hotel, parking was free though. Directions to the Skywalk was a bit confusing.

    Great location. Connected to the Skywalk. Staff were friendly and helpful. Rooms were clean and comfortable.

    Stayed in March 2025

  • Reviewed: March 7, 2025

    8.0
    Great room and hotel other then the sound and constant noise throughout the day.
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 3 nights

    In the suite it was right in front of the hotel pool and hot tub. This made it where once the pool opened up you where able to hear all the kids and adults screaming and etc.

    The hot tub in the room was very nice, and relaxing. The room was everything me and my partner could have asked for. The hotel staff was amazing with the holiday season and constant people coming in.

    Stayed in December 2024

  • Reviewed: March 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The location was great. And the staff was friendly and place was clean

    Stayed in March 2025

  • Reviewed: February 13, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The cost was quite high for a Thursday with nothing fancy or special about the room.

    Stayed in January 2025

  • Reviewed: December 22, 2024

    9.0
    Our stay was great because we were able to spend time with family.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Our heater in room 1029 made noises all night

    Clean and staff was excellent

    Stayed in December 2024

  • Reviewed: December 8, 2024

    9.0
    Very nice!
    • Leisure trip
    • Group
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We were on the 10th floor and there was an open air pool where a lot of youngster were having fun but were noisy until 10 at night.

    Staff was very friendly and very helpful in getting us to our destination.

    Stayed in December 2024

  • Reviewed: November 27, 2024

    8.0
    We were in town to see the parade. The hotel can do a little more marketing with all the wonderful activities that the t
    • Leisure trip
    • Couple
    • 2 Queen Standard Room City View
    • Stayed 1 night
    • Submitted from a mobile device

    Well, we are a bit older. There was a hockey tournament going on and we were the first room off of the elevator, so it became loud with the young kids. We wish we would’ve asked for a room at the end of the hall.

    The location is great.

    Stayed in November 2024

  • Reviewed: November 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • 2 Queen Standard Room City View
    • Stayed 1 night
    • Submitted from a mobile device

    Thin walls. Could hear the people in the hallway and room next store to us.

    The location is great if you are in Duluth for an event at Amsoil Arena, Bayfront or Canal Park. Staff was super friendly. Beds were very comfortable.

    Stayed in November 2024

  • Reviewed: November 20, 2024

    7.0
    Pleasant enough for a night's stay.
    • Leisure trip
    • Solo traveler
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    I was there on jury duty & didn't know if I would be staying just the one night, two nights or all week. The morning staff person said I had to pack up everything and I could put it in the office. This was a big inconvenience and I moved to the Radisson. Also, the area around the pool & spa seemed very desolate and I didn't feel comfortable going in alone.

    The room was comfortable enough. The pool area looked nice. The afternoon staff was very helpful and pleasant.

    Stayed in November 2024

  • Reviewed: November 20, 2024

    9.0
    Very nice stay
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Room was awesome, staff very helpful and all so pleasant

    Stayed in November 2024

  • Reviewed: October 30, 2024

    8.0
    great location and close to convention center
    • Business trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    pool was not warm enough for my toddler

    great restaurant, and connected to the skyway!

    Stayed in October 2024

Showing 1 - 25

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