Housekeeping and had to keep asking for more towels. They only gave us 2 but we had 3 people in the room.

Clean

Stayed in April 2024

A little outdated

Location

Stayed in March 2024

It was a bus in the room

I like it better

Stayed in March 2024

The room was mostly clean, but not the cleanest.

The breakfast was good and the staff was friendly.

Stayed in March 2024

Things in our room were broken. The kitchen sink was clogged before we used it. Mold in the bathroom and wall moldings were missing in some areas. Had to call a lot for bathroom accessories because there were not enough furnished in our room. Windows had no screens so we could not open the windows. Carpet was really ran down and dirty.

Staff was nice. It was close to amenities.

Stayed in December 2023

The beds could be bigger

The location.

Stayed in February 2024

Some of the staff were helpful and some weren't as helpful.

Stayed in February 2024

Bathroom were old

Room space was good

Stayed in February 2024

Spa pool n the bed😜👍🏼

Stayed in February 2024

Sofa bed mattress wires very hard and uncomfortable, they need to be replaced or come with a mattress egg crate topper.

I really liked the set up of having a kitchen and microwave, stove and a good size fridge.

Stayed in February 2024

Rooms very dated, stained and torn furnishings. Housekeeping only every other day ( they call it refresh, bins emptied/ towels changed) but even then not done. We had to ask everytime.

Lobby area bright, clean and welcoming. Staff were all really good

Stayed in February 2024

The hotel looks and feels tired, in need of some maintenance.

The room was large enough and reasonably comfortable, although it look tired, needs some maintenance. This didn't spoil our stay. Breakfast was good, although limited in choice. Staff were excellent, friendly and helpful.

Stayed in January 2024

The bed was old, flat and hard. The pillows were old. The blankets were thin. The room we stayed in was a bit outdated and looked like they weren’t throughly cleaned

I like to the parking spaces, the check in and out is fast, the kitchenette and fridge was very useful

Stayed in February 2024

Room was dirty. TV was broken. We were only given 1 hand towel and 1 wash cloth for multiple people. We asked for more from the staff and we’re provided some, but the cleaning staff took the “extras” and left us one of each, daily.

Staff are kind and helpful.

Stayed in February 2024

Parking fee is extremely high!

Stayed in February 2024

We have stayed at this hotel many times, but were very disappointed this time. I also had a friend come with us and recommended she stay at the same hotel, but was embarrassed when we arrived. Most of the laundry units are not working, and I believe they are the same ones that were broken on our last visit, so maybe they are just choosing not to fix them. I had to clean our room when we arrived, because it was visibly dirty, floors cabinets, dishes,etc. Our dishwasher was broken, so I had to go through and rewash all the dishes when we arrived. When we asked for towels etc that they forgot to replace after cleaning, we had to keep calling and eventually had to go to the desk because nobody ever came.

Stayed in January 2024

Perfect location

Stayed in January 2024

The cleanliness could have been better. The room had an old smell when we arrived, and I had to rinse the bathtub out so I didn’t feel comfortable having the babies take baths. We instead held them in the shower. Overall some cosmetic updates would make a world of difference.

I liked that we were able to ride the shuttle bus straight to Disneyland. The complimentary breakfast was a good bonus too.

Stayed in February 2024

The breakfast options provided was limited and could have been better if there was few more options

The hotel was close to Disneyland and the amenities provided was good. The place was always clean and tidy with plenty of parking and made our overall stay a pleasant experience.

Stayed in January 2024

1 elevator

Breakfast and the kitchens

Stayed in January 2024

Beddings no quilt or good blanket.Ac was making so much noise.Carpet is old.Not much kitchen utensils.

Everything was close by walking distance.Breakfast was okay.Staff were friendly and helpful.

Stayed in January 2024

Breakfast monday lacked options, my children were very disappointed there were no waffles on Monday. I booked back in November and the price I was quoted on Bookings.com and the rate I was charged was drastically different.

Breakfast on Sunday was great. Staff was very friendly and helpful. The room was big snd had lots of amenities. The beds were comfortable and the extra pillows were fluffy. Having soap and coffee int he kitchenette was a plus also.

Stayed in January 2024

Room was dirty, had cob webs hanging from the ceiling. Leaking faucets in both bathroom and kitchen,

2 room suit

Stayed in January 2024

Hardly any cooking equipment in the kitchen meant having the kitchenette was pretty much useless. Plenty of glasses, plates and bowls though. There was also no hair dryer and no ironing board in the room, but they do have an iron in the rooms. We did request a hair dryer from reception. Property is showing its age with peeling wallpaper and some power points and light switches not working. Poor maintenance in the Lifts with floor level display held together with duct tape and half the overhead lights blown. Cleaning was poor. Visible dust bunnies in multiple places in the room. One issue to watch for as it’s not made easily clear in the Bookings.com listing, but Housekeeping is not done daily. They only do a light house keep every second day and a deeper clean if staying a 5th night.

Room was large with a big sofa to relax. Large kitchenette. Heated swimming pool was great after a long day at Disney. Close to several restaurants. Breakfast was good, with changing daily options. Short distance by car to DIsneyland.

Stayed in January 2024