Bathroom could use a updating

Location and cleanliness

Stayed in August 2025

The breakfast was ok, but it could have had more of a variety

The hotel was clean and the staff was friendly and respectful

Stayed in July 2025

The breakfast wasn't good for us because we don't eat pork or beef , not a big choice because we don't drink milk either. The orange & apple was served Hottttt because this Hotel didn't have a Ice machine available n there was No ice brought out at breakfast like a bag of ice bought from a near by store or something.

The stuff was really friendly n getting things we needed like towels, plus this Hotel is located in the perfect place need a Mall n places to eat ...

Stayed in July 2025

Tv did not have any national news stations. was important as I was unable to get much information about the hurricane in Florida

Stayed in October 2024

All employees were very nice and professional

Everything was A OK except It took about 20 min to check in and , the arm was off the desk chair and the Charging station did not work All employee were very nice and polite

Stayed in October 2024

The first room I had the ac unit was leaking and the room had a foul odor. On the positive side they changed my room as soon as another room was available. Thank You !!!!

Location Location

Stayed in September 2024

No safe in room

Comfortable, everything I needed

Stayed in June 2024

Staff were very accomodating with early check in. Really appreciated their helpfulness.

Stayed in December 2023

Free Wi-Fi was on the slow side. The furniture and kitchen appliances are showing their age too (stylistically speaking), but functionally they got the job done.

Front desk staff were great and I had an easy check in. The room is huge, great for an extended stay and never felt like the walls were closing in. Breakfast spread was solid. Location provides easy access to I-64 and greater Chesapeake area.

Stayed in November 2023

Need new mattress on sofa bed. No stopper in bathroom sink. Bathroom sink clogged and water filled sink..

Stayed in October 2023

The staff were all so patient and helpful

Stayed in September 2023

The breakfast was very good, however meat variety could be improved. All meats were Turkey based.

Stayed in August 2023

The toilet needs to be adjusted. I got it to work by adjusting the chain, but it could use some work by a plumber probably.

The breakfast was good; the person running the breakfast did a good job. The location is great, next to the Greenbriar Mall.

Stayed in July 2023

N/A

Staff was extremely inviting and accommodating. The room was very large and had all the amenities we needed to make us feel right at home.

Stayed in May 2023

I didn't like the fact that reporting a kitchen sink leak three times didn't get resolved while there; waiting for our scheduled room cleaning; only one washer available to use since the second one was out of order. For this size of a hotel, there should be more washer/dryers for customer use. We enjoy coffee a lot! The room has a coffee maker using pods that I had to double up on to make one cup. Not very flavorful but it worked ok. We usually bring our own coffee grounds so we prefer a regular hotel sized coffee pot which are the small ones. The staff were so understanding about this and freely gave us more coffee pods to use.

The staff were excellent! They went above and beyond to ensure our stay was enjoyable. Saying good morning and greeting us or asking how we were every time they saw us was so nice and caring. They are short staffed so waiting for a scheduled room cleaning kept us out of our room for most of the day looking for things to do. Bed was comfortable and this is very important as a traveler with chronic lower back issues. It was also quiet. We were never disturbed with neighbor noises. The refrigerator, microwave, and dish washer were very clean and in good working order; Never had a problem with them. The a/c and fan worked well also. It kept our room environment pleasant for the changing weather. The breakfast was ok. It came in handy when we ran low on our purchased breakfast products. The gym was clean and the equipment was in good working order which I used almost daily. A good supply of clean weights, floor mat, and ample floor space for stretching and yoga. Each treadmill and elliptical machine has it's own screen for streaming news or shows which was fun.

Stayed in October 2022

breakfast was good a full meal with meat

Stayed in August 2022

The General Manager CHET lacks CUSTOMER SERVICE skills. My youngest son was bitten by bed bugs, and nothing was about it. Very Poor Quality To Have The Hilton Brand Name.

N/A

Stayed in August 2025

This review is hidden because it doesn't meet our guidelines.

The tub needs to be renovated, it was cracked, chipped, broken inside.

Easy check in, polite staff, the room was clean and very spacious!

Stayed in January 2025

Should have known it wasn’t going to be a good experience when we pulled up and two people were getting arrested in the parking lot. Room was musty, wet spots on the floor (dog friendly hotel), dirty socks in the pullout sofa, 2 towels for 4 people, no exhaust fan in the bathroom, no shower liner so the floor got soaked, ceiling fan with a 100 watt bulb in the bedroom, not a single ice maker worked on the whole property including the breakfast area.

Stayed in June 2024

The floors in the room were absolutely filthy, I spilled some water on the kitchen floor and wiped it up with a paper towel and it was disgusting. Not sure what else was probably not cleaned in the room. Really hope the bed sheets were changed before we stayed there.

Stayed in May 2024

I didn’t like that my bed lining was not changed upon arrival..

The property was nice and quiet..

Stayed in February 2024

Men fluid on the head board nasty.

Room size

Stayed in November 2023

No extra towels, cookware was missing and the toilet hardly flushed

The room itself

Stayed in November 2023