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Reviews of Homewood Suites by Hilton Columbia, SC 3 stars

230 Greystone Boulevard, Columbia, SC 29210, United States

#65 of 105 hotels in Columbia

Guests' Choice

Review score

Based on 323 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.3

  • Staff

    8.6

  • Value for money

    7.3

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Showing 1 – 25

  • Reviewed: 14 April 2024

    6.0
    Good location for a family zoo trip but disappointed services mostly didn’t work.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The floors were dirty. The pool was broken and too cold. The hot tub was warm but it didn’t work either.

    The location is great. We really liked having a separate room as we were traveling with a toddler and baby. It was also nice to have a full size fridge in the room.

    Stayed in April 2024

  • Reviewed: 26 September 2023

    8.0
    great comfortable and affordable
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    the gym was not a gym- it had one treadmill and one bike in a tiny space. Our room was very warm- air didnt feel like it was circulating well.

    comfortable, spacious, convenient- nothing fancy- but very comfortable and we were very pleased.

    Stayed in September 2023

  • Reviewed: 2 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A lot of hair on the floors and shower

    The divided space

    Stayed in September 2023

  • Reviewed: 10 July 2023

    8.0
    Very good
    • Couple
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    elevator takes time to come and their breakfast was not that good. other than that we had fun.

    location

    Stayed in July 2023

  • Reviewed: 15 May 2023

    8.0
    Not a place I would return to
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The floors,countertop, & doorways were sticky as molasses.(even the tile floors in the lobby had spilled sticky stuff on them) No toilet paper,and no bedding was in the room for the sofa bed. Website said there was a pool, but didn't say it was closed for renovations. Dirty dishes were in dishwasher. The shampoo dispenser was empty as well.

    The room was sufficient. It was quiet and comfortable.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    8.0
    Adequate
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    The first room we were assigned had excessive grout around the drain in the shower. The toilet seat had a dent (divet) that did not speak to the quality of the hotel. The exercise room treadmill was not functioning and the swimming pool was under construction.

    The staff were great. The location was perfect.

    Stayed in May 2023

  • Reviewed: 21 March 2023

    6.0
    Pleased with my room
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shower rail

    Room layout

    Stayed in March 2023

  • Reviewed: 12 February 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean and comfortable

    Stayed in February 2023

  • Reviewed: 2 January 2023

    6.0
    relaxing
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    no pool, no hot tub, and the water pressure sucked but overall great room

    loved the friendly staff

    Stayed in January 2023

  • Reviewed: 11 October 2022

    6.0
    it was good! evening staff at desk could have been a little more friendly.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I liked it all

    nice! and spacious

    Stayed in October 2022

  • Reviewed: 28 July 2022

    8.0
    Very good
    • Solo traveller
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    To many people just hanging out and around in the lobby. The hotel needs to be updated. You can tell it's old. Carpeting in rooms old. Sofa are old. AC unit constantly runs and very loud.. UPGRADING NEEDED!!

    I really just like the location of the hotel.

    Stayed in July 2022

  • Reviewed: 16 July 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pool was closed which wasn't reflected in cost nor posted in description before booking. Room was in serious need of cosmetic repairs. There was a function on one of our nights that blasted incredibly loud music until midnight and we had 2 toddlers that were kept awake by it.

    All of the staff was incredibly friendly and sociable. Breakfast was great.

    Stayed in June 2022

  • Reviewed: 1 July 2022

    6.0
    It was ok for the price
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool was closed which was a primary reason for booking with 3 young kids as we were passing through on vacation

    Value priced, decent breakfast

    Stayed in June 2022

  • Reviewed: 5 June 2022

    7.0
    Large room and great staff but grundgy with depressed area: likely won’t go back.
    • Business trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The carpet in our room was ragged. The elevator was shabby. The ice machine area was grungy. I just expected more since it was a Hilton. The sleeper sofa mattress was stained and old, a bit gross. No bedding for it. Had to go to the desk to get some.

    The breakfast was very good. Very nice staff at the front desk and breakfast.

    Stayed in June 2022

  • Reviewed: 1 June 2022

    6.0
    My stay was ok. The lady that took care of the morning buffet breakfast was very pleasant and accommodating.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like the bathroom and closet in the room. The bathrooms needs to be updated. the toilet seat was so old it was peeling.

    The property location was great.

    Stayed in May 2022

  • Reviewed: 26 May 2022

    6.0
    No pool really was a problem as kids were promised a swim
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast disappointing, especially the first day. Biggest issue was not being notified the pool is closed. Trip for kids planned around it. Not enough towels in the room, only 2 forks in the kitchen.

    staff was very helpful and quite nice.

    Stayed in May 2022

  • Reviewed: 15 May 2022

    8.0
    our stay was relaxing
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the suites were large and comfortable. the staff at the desk were friendly and helpful

    Stayed in May 2022

  • Reviewed: 2 May 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    location

    Stayed in May 2022

  • Reviewed: 2 May 2022

    6.0
    It was ok. Not as I expected though.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool was closed which was why I booked with them in the 1st place. The breakfast was okish. Not much of a selection although the staff was very helpful and polite.

    The room was clean and the bed was comfy.

    Stayed in May 2022

  • Reviewed: 26 April 2022

    6.0
    I really liked the Front desk employee and the staff was really nice. Disappointed with no pool
    • Business trip
    • Group
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The first thing I was looking forward to was the swimming pool but it was shut down and that was disappointing. When I got to the room it looked very impressive when you walk in the door but was really out dated. The coffee table was very wobbly the couch was so nasty looking it had stains all over it. The carpet was stained really bad with hole’s in it. the chairs at the kitchenette table was really stained bad. The curtains where very stained bad. The fridge didn’t work I tried to adjust the thermostat in the fridge but it still didn’t keep nothing cool. The dishwasher looked like someone kicked it several times it looked pretty bad. Plus I found two cockroaches around the bathroom. The beds were very comfortable. I was told there were new owners that took over the building I really hope you all fix the place up and update it. When I pulled up the building it self looks very impressive I loved the way it looked but the inside needs updated. And hopefully being able to keep the price’s cheap.

    The breakfast was very skimpy not much to choose from but what was there was very good and fresh just not much to choose from like there was no sausage or bacon and the pans to get eggs and potatoes out of had very little in them. The juice machine was not working.

    Stayed in April 2022

  • Reviewed: 25 April 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The location was very convenient and the room was very spacious and clean. The staff was also friendly and very polite and easy to talk to. Highly recommended.

    Stayed in April 2022

  • Reviewed: 14 April 2022

    8.0
    would staff again
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    king suite, large, but only one chair + desk chair

    great location, lots of restaurants for dinner, good breakfast

    Stayed in April 2022

  • Reviewed: 3 April 2022

    8.0
    It was an overnight stay and was alright
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff was not aware of room being renovated and put us in that room. had to go down and get a new room. They didn’t offer to help move our luggage.

    clean and close to our destination. Loved the kitchen in the room!

    Stayed in April 2022

  • Reviewed: 31 March 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    friendly staff and easy check in and out

    Stayed in March 2022

Showing 1 – 25

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