2001 East Highland Avenue, Camelback East, Phoenix, AZ 85016, United States of America
#62 of 132 hotels in Phoenix
Guests' ChoiceBased on 71 hotel reviews
8.1Cleanliness
8.3
Comfort
8.5
Location
9.0
Facilities
8.2
Staff
8.7
Value for money
7.8
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: September 2, 2023
Shelley
United States of AmericaThe hotel charged so did booking.com. How do I fix this?
Stayed in August 2023
Reviewed: August 17, 2023
Janet
United States of AmericaPleasant, welcoming staff
Convenient location
Stayed in August 2023
Reviewed: July 18, 2023
Charles
United States of AmericaThe water in the water fountains wasn’t cold enough.
Great location; friendly and helpful staff; clean and comfortable
Stayed in July 2023
Reviewed: July 3, 2023
Leonel
United States of AmericaVariety of breakfast options.
Stayed in July 2023
Reviewed: April 24, 2023
Silvio
United States of AmericaHonestly, just to be picky the only thing was that the room doors didn’t have anything to slow the closing so every time anyone left their room, BAM!!!
location, location location.
Stayed in April 2023
Reviewed: March 26, 2023
Kenna
United States of Americadated but it’s okay
location is good
Stayed in March 2023
Reviewed: March 13, 2023
Denise
United States of AmericaRoom needs fresh paint. Gray color is dreary and makes room drab. Couch and chair in room were dirty and need to be updated. Expensive pricing for the size of the room.
Lobby and breakfast area were very nice.
Stayed in March 2023
Reviewed: January 29, 2023
Steve
United States of AmericaThere was a barking dog across the hall, and some inappropriately loud guests, but I don't know what you can do about that. One night there was a loud, evening event in the "function room' which we hadn't realized was next to our room. If I had noticed that, I may have asked for a different room.
The breakfast was consistently excellent. The worker in charge of the breakfast was amazing. He was constantly re-filling and cleaning up the area. We also appreciated the staff's willingness to do frequent, thorough housekeeping in the room.
Stayed in January 2023
Reviewed: October 14, 2022
Sakshi
United States of Americathey had a cleaning policy only every 4th day which was strange to me . if you really wanted cleaning services you could ask for it at the desk , but I was staying there for 5 days and would have liked someone to come clean the bathroom atleast
The staff was great and welcoming , and the property was nice . The rooms were a good size and all the amenities were great Had a great breakfast spread very well located right next to the strip mall and a lot of restaurants and stores
Stayed in October 2022
Reviewed: July 20, 2022
Renee
United States of AmericaI didn't get room cleaned when I asked for it and I also reported that my bathroom sink hot water knob was leaking and it wasn't repaired.
The location, hotel was 10 minutes from my sons apartment. It was also close to strip malls and places to eat, close to the freeway.
Stayed in July 2022
Reviewed: September 2, 2021
Billrad9
United States of Americai have stayed at several home wood suites over the years and this one did not hold up to the standard. I am sure the pandemic did not help but the room was average at best for a suite. The what was included as meals were sub par. pricing needs to be adjusted to reflect the value you are getting based on the pandemic restrictions.
Stayed in August 2021
Reviewed: August 5, 2021
Stephanie
United States of AmericaIt was very nice just needs a little update power sockets in living room area need replaced and vacuumed a little better. Suit 116
Stayed in July 2021
Reviewed: June 27, 2021
Melanie
United States of AmericaCold breakfast.
Stayed in June 2021
Reviewed: June 24, 2021
Bp
United States of AmericaWe were looking forward to going for a swim to cool off from the heat but what a disappointment when we got to the pool. The water was murky and we couldn’t even go in. Everyone that came to the pool just looked at the water and left.
Large clean suite, breakfast was included in the package and it was delicious.
Stayed in June 2021
Reviewed: May 21, 2021
Carl
United States of AmericaBreakfast could have been a lot better.
Stayed in May 2021
Reviewed: May 20, 2021
Karen
United States of AmericaGood choices for breakfast...we enjoyed it!
Stayed in May 2021
Reviewed: December 21, 2023
Shelley
United States of AmericaNot a very good deal, expensive
Location
Stayed in December 2023
Reviewed: September 23, 2023
Gia
United States of AmericaNo complaints
The chef was AMAZING, prompt, professional, clean, and was just on point all around!! Great service!!
Stayed in August 2023
Reviewed: June 22, 2023
Aaron
United States of AmericaI made a mistake and booked the wrong night, the staff went above and beyond to help me switch it.
Stayed in June 2023
Reviewed: May 8, 2023
Christen
United States of American/a
n/a
Stayed in May 2023
Reviewed: August 1, 2022
Haro
United States of AmericaBreakfast was good and Location was perfect 🥰
Stayed in August 2022
Reviewed: January 6, 2022
Mary
United States of Americathe toilet didn’t flush properly
location and clean!
Stayed in January 2022
Reviewed: January 3, 2022
Cindy
United States of AmericaClose to where I needed to be and was quiet
Stayed in January 2022
Reviewed: October 13, 2021
Francesca
United States of AmericaI thought everything was great!
The staff was very accommodating
Stayed in October 2021
Showing 1 - 25
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