216 Wolf Road, Albany, NY 12205, United States of America
#5 of 39 hotels in Albany
Guests' ChoiceBased on 272 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.0
Facilities
8.9
Staff
9.0
Value for money
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 10, 2024
Susan
United States of AmericaRoom cold, location
Staff, clean room, breakfast
Stayed in April 2024
Reviewed: April 10, 2024
Tara
United States of Americafire pit closing at 10.
Stayed in April 2024
Reviewed: March 19, 2024
Beaudet
United States of AmericaI can't think of anything we didn't like!
We loved everything. The front desk was friendly at check in and check out and during our stay. The pool area was clean and quiet and the room was just amazing! My favorite hotel.stay so far!
Stayed in March 2024
Reviewed: March 18, 2024
Candice
United States of AmericaI have no complaints
The staff was very friendly and accommodating. The room was clean and the breakfast was really good.
Stayed in March 2024
Reviewed: March 10, 2024
Crystal
United States of Americapool hot tub cleanliness kitchen staff
Stayed in February 2024
Reviewed: February 26, 2024
Carrie
United States of AmericaMore seating in the pool area is needed.
Well situated for the amenities.
Stayed in February 2024
Reviewed: February 21, 2024
Melissa
United States of AmericaThis is my GO TO hotel when I come see my hunny.
Stayed in February 2024
Reviewed: February 19, 2024
Dena
United States of AmericaThere was globs of hair in the pool.
The room was great, the jacuzzi was excellent.
Stayed in February 2024
Reviewed: February 13, 2024
Chasity
United States of AmericaNothing bad to say.
The staff was amazing. Their breakfast had so much to choose from, and it was delicious. We enjoyed the Super Bowl party with other guests. We will definitely be going bavkbagain soon.
Stayed in February 2024
Reviewed: February 13, 2024
Poissant
United States of AmericaIt was all good
The staff were 👍 great
Stayed in February 2024
Reviewed: February 11, 2024
Elizabeth
CanadaSuper clean room, very comfortable for myself and my family. Staff very kind and attentive. Breakfast staff wonderful, one woman did not know her name but was always so friendly and said hi to my kids. My daughter loved the pool. We will come back.
Stayed in February 2024
Reviewed: February 5, 2024
Michelle
United States of AmericaI thought the location was immaculate. The property is very close to food gas shopping. It’s pretty much of a stone throw of anything you need.
Really clean property. The amenities are superior. Really comfortable bed and cheats. I love it at this location!
Stayed in February 2024
Reviewed: January 31, 2024
Stacy
United States of AmericaThe Hot Tub had far too much bleach. Soo much so that it burned my nostrils, eyes, and ruined our clothing.
I loved the fitness center, excellent breakfast. Very spacious, clean, and quiet room. Excellent location. Affordable price.
Stayed in January 2024
Reviewed: January 27, 2024
Jolene
United States of AmericaRoom was very nice and clean, they personalized it for us with a greeting on the TV and sweet heart shaped towels on the bed. Breakfast was AMAZING!
Stayed in January 2024
Reviewed: January 26, 2024
Paul
United States of AmericaEarlier check in but I understand
Clean and friendly
Stayed in January 2024
Reviewed: January 23, 2024
Reshiabest1
United States of AmericaNothing
Very clean, staff was friendly, easy check in and comfortable.
Stayed in January 2024
Reviewed: January 22, 2024
Jason
United States of AmericaThe staff was friendly and attentive. The room was spacious and clean.
Stayed in January 2024
Reviewed: January 16, 2024
Nicole
United States of AmericaNothing, was a great stay.
Room was very large, outdoor fire pit, basketball court, pool and hot tub all beautiful!
Stayed in January 2024
Reviewed: January 16, 2024
Jodi
United States of AmericaHonestly our stay was great I can’t think of one thing to complain about!!!
The breakfast was great & the staff was amazing!!!
Stayed in January 2024
Reviewed: January 9, 2024
April
United States of AmericaOur room had a half eaten donut and a pair of boys’ underwear under the curtains.
Cozy accommodations in a great location. The staff was very friendly!
Stayed in December 2023
Reviewed: January 1, 2024
Dianne
United States of AmericaBreakfast was great. Lots of good food and I liked using real silverware.
Stayed in December 2023
Reviewed: December 16, 2023
Hossein
CanadaAC was not working and after staff came to fix it, it worked for 2 minutes and stopped working again. So, it was very cold inside the entire suite specially after coming back from the pool.
Stayed in November 2023
Reviewed: December 10, 2023
Jamie
United States of AmericaLoved the layout of the room. The bed was super comfortable. Staff was happy and helpful. Breakfast was good.
Stayed in December 2023
Reviewed: December 9, 2023
Colleen
United States of AmericaBreakfast was a great way to start the days- Shelly & Guillaume so welcoming.
Stayed in November 2023
Cascina, Italy
Lattes, France
Krakow, Poland
Agrigento, Italy
Spoleto, Italy
Poreč, Croatia
Viterbo, Italy
Pune, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content