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Reviews of Homewood Suites by Hilton Houston-Clear Lake 3 stars

401 Bay Area Boulevard, Webster, TX 77058, USA

#4 of 21 hotels in Webster

Guests' Choice

Review score

Based on 47 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.2

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    8.7

  • Free WiFi

    8.8

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Showing 1 - 33

  • Reviewed: 14 May 2018

    10
    Homewood suites is the place for you!
    • Business trip
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The property was located in a very nice location. It was super easy to find additional places to eat.

    Everything was super clean and very nice ! I will definitely stay there again!

    Stayed in May 2018

  • Reviewed: 7 May 2018

    7.5
    Good breakfast.
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This was our 2nd time to stay here. I didn't care for our room location this time. We were placed on the first floor, near the front of the building and next to an exit and stairwell making it a little loud. Also, our room had a bad odor.

    Good breakfast. Close and convenient for what we were in town for.

    Stayed in May 2018

  • Reviewed: 8 March 2018

    9.2
    Friendly staff, very good breakfast and breakfast area to...
    • Leisure trip
    • Family with young children
    • Two-Bedroom King Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    It was a little more expensive than I had hoped, but the location was right and the square footage was good. It slept 5 adults in beds. 👍🏻

    Friendly staff, very good breakfast and breakfast area to eat in, spacious room, complimentary lite dinner offered M-Th.

    Stayed in March 2018

  • Reviewed: 10 April 2017

    5.0
    Never Again
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I wish I would have paid attention to smoking rooms in hotel. Hallways were terrible they smelled of cigarettes. We opted for a suite so my mother in law could join and the sofa bed was uncomfortable and dirty. They did not have extra sheets, blankets or pillows for the person sleeping on it. Breakfast was not good at all. Pancakes were like microwave pancakes, eggs were a yellow mess, no fluff at all. Juice was ok if you like watered down oj. Desk operations sucked. Said they would Get us moved to a another room and did not. Would even give a discount upon check out because we used a 3rd party to book.

    Stayed in April 2017

  • Reviewed: 20 March 2017

    9.6
    More breakfast foods.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I wish they could have more variety of food such as fresh fruits, bacon, whole wheat bread, tea.

    The rooms set up. Comfortable beds. Plenty of closet space.

    Stayed in March 2017

  • Reviewed: 12 December 2016

    10
    Excellent Hotel
    • Leisure trip
    • Solo traveller
    • King Suite - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Great location. Staff was polite and seemed eager to help. Rooms were clean, bed was very comfortable and lots of room. Great place to stay and I will be staying here again soon.

    Stayed in December 2016

  • Reviewed: 14 July 2018

    10
    Nothing
    • Leisure trip
    • Family with young children
    • Two-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Stayed in June 2018

  • Reviewed: 23 April 2018

    9.6
    Lovely
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Everything

    Stayed in April 2018

  • Reviewed: 19 March 2018

    9.6
    Convenient to anything you nee!
    • Group
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I did not dislike anythin!

    Very nice little kitchen, sitting area and separate bedroom

    Stayed in March 2018

  • Reviewed: 15 September 2017

    10
    excellent will look for homewood suites each time , value +++ for money in every aspect
    • Leisure trip
    • Family with young children
    • Two-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights

    nothing

    service, staff attitude and all facilities

    Stayed in August 2017

  • Reviewed: 19 July 2017

    10
    My stay was great
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The staff was very friendly

    Stayed in July 2017

  • Reviewed: 8 May 2017

    8.3
    Location is everything
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Had no dislikes

    Location

    Stayed in May 2017

  • Reviewed: 28 April 2017

    10
    Amazing!!!!
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No HBO

    I liked everything, especially the bed.

    Stayed in April 2017

  • Reviewed: 20 March 2017

    8.8
    MY FAMILY AND I REALLY ENJOYED OUR STAY!
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    MY FAMILY AND I REALLY ENJOYED OUR STAY!!! EVERYTHING WAS SO CONVENIENT!!!

    Stayed in March 2017

  • Reviewed: 28 February 2017

    10
    Both of The male night audit staff were extremely nice and...
    • Family with young children
    • Two-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Both of The male night audit staff were extremely nice and very helpful.

    Stayed in February 2017

  • Reviewed: 26 February 2017

    10
    Breakfast
    • Leisure trip
    • Couple
    • King Suite - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast

    Stayed in February 2017

  • Reviewed: 1 February 2017

    10
    We had a great stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom King Suite - Non-Smoking
    • Stayed 1 night

    We liked the free breakfast, the size of the rooms and the helpful staff

    Stayed in January 2017

  • Reviewed: 23 November 2016

    7.5
    Was promised two cribs and they could only find one!
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Was promised two cribs and they could only find one! Miserable night with a 10 month old and no crib.

    Stayed in November 2016

  • Reviewed: 18 November 2016

    10
    Slept great and room was nice
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Liked everything

    Slept great and room was nice

    Stayed in October 2016

  • Reviewed: 24 October 2016

    8.8
    Difficult to turn the shower on.
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Difficult to turn the shower on. Very hard to switch water from tub to shower head.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 September 2015

    9.6
    Close to all of our planned activities.
    • Leisure trip
    • Family with young children

    Loved everything! Well the walls were very thin, felt bad for other guests when the baby cries.

    Close to all of our planned activities. Close to the grocery store. Comfortable and the kids had ample space to play.

  • Reviewed: 10 May 2016

    10
    I love the bed and the breakfast
    • Leisure trip
    • Couple

    No room service

    I love the bed and the breakfast

  • Reviewed: 8 May 2016

    10
    I would re visit again!
    • Leisure trip
    • Couple

    I would re visit again!

  • Reviewed: 4 May 2016

    10
    I like everything and love the fluffy bed
    • Leisure trip
    • Couple

    N\a

    I like everything and love the fluffy bed

  • Reviewed: 22 March 2016

    10
    everything!
    • Leisure trip
    • Family with young children

    everything!

  • Reviewed: 1 March 2016

    9.6
    Staff were very helpful and friendly
    • Leisure trip
    • Family with young children

    Staff were very helpful and friendly

  • Reviewed: 23 February 2016

    9.2
    Breakfast was good
    • Leisure trip
    • Couple

    Breakfast was good

  • Reviewed: 19 January 2016

    6.7
    Friendly staff
    • Leisure trip
    • Family with young children

    Friendly staff

  • Reviewed: 28 November 2015

    9.6
    very homey and the complimentary light dinner was fantastic.
    • Leisure trip
    • Family with older children

    very homey and the complimentary light dinner was fantastic. Most enjoyable

  • Reviewed: 9 August 2015

    9.6
    Liked the fact that there was a seperate room enclosing the...
    • Leisure trip
    • Family with young children

    Liked the fact that there was a seperate room enclosing the king said bed. And that there was two adequate closets.

  • Reviewed: 30 June 2015

    10
    Everything.
    • Leisure trip
    • Family with young children

    Some young baseball kids were running on level three.

    Everything...all was great.

  • Reviewed: 19 May 2015

    9.6
    Pool location will be great for summer!
    • Leisure trip
    • Family with young children

    Pool location will be great for summer!

  • Reviewed: 10 March 2015

    9.2
    The doors wouldn't lock.
    • Leisure trip
    • Family with young children

    The doors wouldn't lock. There was a little mold in shower

There are also 20 reviews without text. These impact the overall review score.

Showing 1 - 33

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