Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Homewood Suites by Hilton Philadelphia-Great Valley 3 stars

12 East Swedesford Road, Malvern, PA 19355, USA

#3 of 8 hotels in Malvern

Guests' Choice

Review score

Based on 86 hotel reviews

8.9

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9

  • Location

    8.8

  • Facilities

    9

  • Staff

    9.1

  • Value for money

    8.5

  • Paid WiFi

    7.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 - 59

  • Reviewed: 12 August 2018

    8.8
    We loved everything about this property accept the chlorine...
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Chlorine Pool, Salt water is much more useable

    We loved everything about this property accept the chlorine pool, they are always a bit overdone with chemicals. The beds were better than most but could use a comfort pad.

    Stayed in August 2018

  • Reviewed: 6 August 2018

    8.3
    Pretty average. Not GREAT, but nothing glaringly bad.
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite - Hearing Accessible
    • Stayed 5 nights
    • Submitted via mobile

    There are days that the chlorine smell from the pool is so strong it actually burns your eyes when you walk into the room and you cant breathe. Oh and be prepared to not be able to swim on Wednesday's apparently. They allow a company to host a swim class in the pool on Wednesdays and they take up the entire pool so its impossible to swim around them. The spread and number choices of breakfast was decent day to day, however the woman serving it on my week long stay always looked so annoyed to be there and on many many occasions my family had to wait upwards of 15 minutes for her to refill empty trays. Same issue with the "Social hour." Advertised finger foods and snacks from 5pm-7pm and you go down at 530 and theres no food at all, wait around for a bit.. nothing. Good idea, just poorly executed I guess. The sitting area outside is beautiful.. and would be great if the firepits they had outside all worked. One was broken for the entire week we were there even after saying something to the staff.

    The woman I checked in with actually recognized me during check in from the last time I stayed at this particular hotel 5 months ago. She definitely made me and my family feel welcome by recognizing us and asking if we were out there to see a particular family member again which we had told her on our last visit. Kudos to her and her memory. Location is great and the suite fit my large family perfectly. Super convenient to have a small kitchenette and 2 bathrooms in the family suites. Plenty of closet space for everything. The pool is great depth for everyone but the chlorine smell is always soooooo strong.

    Stayed in August 2018

  • Reviewed: 19 July 2018

    7.1
    Good stay for short trip; holiday or business trip.
    • Business trip
    • Group
    • Double Room with Two Double Beds - Disability Access Tub/ Non-Smoking
    • Stayed 3 nights

    Cleaning-ness of the garden area. It looks like that the garden area has not been proper cleaned very well. The pillow in the chairs outside look like not to be cleaned for months. Breakfast could also be a more global. Now only focused on American style breakfast.

    Apparently the room I stayed in was checked before my arrival; both the airco (no noise) and shower worked perfectly. Also the decoration of the room was much better than my previous stay (July 5/6) about which I complained. The room was on the quit side of the hotel, which was perfect. The afternoon (free) cocktails and food was excellent.

    Stayed in July 2018

  • Reviewed: 19 July 2018

    6.7
    Hotel for short stay, but needs upgrade
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Disability Access Tub/ Non-Smoking
    • Stayed 1 night

    I had to change the room after I unpacked after a long travel (12 hrs, from Europe), since the airco did not work (outside it was 35 °C). in the new room everything looked to be ok, except the noise of the airco. However in the morning I found out that the shower only provided super hot water (45 °C) and no cold water was provided; so I could not shower. So also the second room was a disappointment. Also the garden area needs to be cleaned. It looks like that the pillow in the chairs have not been cleaned for months.

    The hotel is near my office, which makes travelling easy for me

    Stayed in July 2018

  • Reviewed: 4 July 2018

    8.8
    Worth of it.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hand trolley for the luggage had not inflated tires. When I placed there 5 suitcases it was difficult to pull it.

    Very comfortable rooms and quite good beds. Quite clean - also high chairs for the children in breakfast room. Parking places directly around the hotel.

    Stayed in July 2018

  • Reviewed: 13 April 2018

    7.5
    For the money I spent I expected better.
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite - Hearing Accessible
    • Stayed 3 nights
    • Submitted via mobile

    Each time I have returned to this hotel we have stayed in the same room and each time I voice the concerns about the rooms nothing changes when I come back. There were several broken tiles in the bathrooms, we had to put our shoes in there on top of the cracks so we would not step on them and cut our feet. In the king suite there was dozens of kissing bugs in the window. They stayed between the glass and screen making it impossible to open the window without dozens of bugs coming inside the room. There were also weird smear marks in the rooms on the walls of several colors. Scratch marks on the doors inside the bathroom, as if someone had left a pet in there and they were trying to get out. One set of sheets was stained green on half of it, which was disturbing seeing as how all the sheets elsewhere were completely white.

    This is my 3rd visit back to this specific hotel for a few reasons.. the location is fantastic for where I'm traveling to, the beds are comfy, and the rooms are accomadating to my large family since they have suites. The staff is pretty helpful and sweet. The hotel also has social hours Monday through Thursday where they give free beer and wine along with some type of finger food which was pretty neat.

    Stayed in April 2018

  • Reviewed: 28 February 2018

    10
    Great value for a delightful hotel
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    A little strong on the chlorine in the pool but atleast I knew it was clean!

    Pretty much everything. Incredible staff, everything clean, breakfast delightful, beautiful sitting areas both inside and out, and very comfortable rooms. Indoor pool was great.. 10/10 will stay again and will recommend

    Stayed in February 2018

  • Reviewed: 2 January 2018

    10
    This was a great place to bring in the new year!
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I did not like the fact that booking.com told me that the sales tax was 9% but when I checked out the gentleman at the hotel told me that was wrong because the sales tax was 11%.

    The room was very nice, the pool was also wonderful for the kids and the breakfast was good.

    Stayed in January 2018

  • Reviewed: 19 October 2017

    7.1
    Just "ok"for the price, not as clean as I'd expect from Residence Inn.
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hair in the shower and in one of the pans in the cupboard. My room also had a very stale, off-putting smell. Some of the rooms are hard to find, I walked around several units before discovering my room was only accessible from rear of property, not clearly marked from parking lot or explained by staff. I ended up leaving a night early. I also didn't like the breakfast being served in a separate gatehouse so did not take advantage of that.

    Comfortable bed & room

    Stayed in September 2017

  • Reviewed: 8 July 2017

    9.2
    Wonderful stay for families
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    the sofa bed is not good for sleeping

    suite with small kitchens which is perfect for familes very clean and comfortable indoor pool and jacuzzi nice breakfast free parking

    Stayed in July 2017

  • Reviewed: 10 April 2017

    9.2
    Nice room. with a few improvements on details this could be a great place
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night

    Fridge has an ice maker, but inadequate for our short stay, and no ice machine to be found. Breakfast fair/mediocre, but nice room. Very few nearby restaurants. Our room temp could not be lowered below 68, so it was too hot for a good night's sleep.

    The room and amenities were great. Large fridge, small stove we did not use, good selection of kitchen utensils. Nice bed & mattress.

    Stayed in April 2017

  • Reviewed: 6 February 2017

    9.6
    Great! Going again soon
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pool or jacuzzi had too much chlorine and my eyes kept burning. The pool was Lil too cold for winter. But we still had a great time.

    Great time. Love homewood

    Stayed in February 2017

  • Reviewed: 29 November 2016

    5.4
    Better places to spend your money
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights

    A note was left in our room (while we were at breakfast) that Housekeeping would only supply fresh towels and empty trash (which was ok with us) for Thanksgiving day but they left the room and didn't do either one of them. "Bed in a bag" (for pull out) was gross both sheets and blanket were stained! Had to go downstairs for clean ones….woman on staff was apologetic though. Next day no roll of toilet paper had to go ask again! Thanksgiving weekend- ran out of a lot of food at 8:15am (breakfast was 7-10!!) We stopped and told morning staff but she just made excuses and didn't seem to care about the other issues we told her about either. No real apology for the trouble. Would NOT stay here again.

    location

    Stayed in November 2016

  • Reviewed: 15 October 2018

    6.7
    Ok I wasn’t able to soothe my aching back with use hot tub
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Disability Access Tub/ Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I don’t like that this property hot tub was out of order yet they showed a hot tub in the pictures of their property

    Stayed in October 2018

  • Reviewed: 8 October 2018

    7.1
    The beds were so comfortable.
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    The rooms need to be updated. We had a room where the coach was ripped and chair was stained.

    The beds were so comfortable. The breakfast was good.

    Stayed in October 2018

  • Reviewed: 1 October 2018

    10
    THe room was super nice and clean and breakfast was wonderful
    • Business trip
    • Solo traveller
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights

    THe room was super nice and clean and breakfast was wonderful

    Stayed in September 2018

  • Reviewed: 24 September 2018

    10
    Everything
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfecr

    Everything

    Stayed in September 2018

  • Reviewed: 14 September 2018

    10
    Great experience.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Disability Access Tub/ Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    It was great to have two barbeques, right near the pool enclosure, to use for some of our meals. The staff were excellent!

    Stayed in August 2018

  • Reviewed: 3 September 2018

    7.5
    Second visit to this hotel. Nice stay, overall.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shower curtain does not stop water from leaking onto the floor.

    Breakfast was nice and suite was very spacious and we'll kept.

    Stayed in September 2018

  • Reviewed: 21 August 2018

    10
    EXCELLENT CHOICE
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean, comfortable, safe, great location, good price, and EXCELLENT accommodating staff. Staff went out of their way to make my stay GREAT!!!

    Stayed in August 2018

  • Reviewed: 26 June 2018

    9.6
    The patio was a great place to grill and relax after a long...
    • Family with young children
    • Non-Smoking One Bedroom Double Suite
    • Stayed 2 nights
    • Submitted via mobile

    Beautifully maintained

    The patio was a great place to grill and relax after a long day. The staff was helpful in whatever we needed.

    Stayed in June 2018

  • Reviewed: 25 June 2018

    10
    Wonderful stay.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything seemed on par.

    The suite was very spacious and clean.

    Stayed in June 2018

  • Reviewed: 7 June 2018

    8.8
    Comfortable bed, nice suite
    • Group
    • Two Bedroom Suite - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Comfortable bed, nice suite

    Stayed in June 2018

  • Reviewed: 25 May 2018

    9.6
    A pricey, but enjoyable hotel.
    • Leisure trip
    • Family with young children
    • Non-Smoking One Bedroom Double Suite
    • Stayed 2 nights
    • Submitted via mobile

    I feel like it was absurdly pricey to stay there for just two nights.

    I liked the breakfast in the lobby and how well my room was air conditioned.

    Stayed in April 2018

  • Reviewed: 30 April 2018

    9.6
    nice and quiet
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night

    pillows were a little flat

    nice and quiet

    Stayed in April 2018

  • Reviewed: 30 April 2018

    10
    A great weekend for the family.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The blankets are rather thin so I had to turn the heat on full blast to stay warm at night.

    Having a kitchen to make my kids breakfast

    Stayed in April 2018

  • Reviewed: 22 April 2018

    8.8
    Good place to relax. Well coming back for the awesome room design
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom didn't have an exhaust fan. I like the noise.

    The bed was super comfortable. My kids loved the pool

    Stayed in April 2018

  • Reviewed: 21 February 2018

    8.8
    We have stayed here due to location and the pool for the grandkids.
    • Family with young children
    • Double Room with Two Double Beds - Disability Access Tub/ Non-Smoking
    • Stayed 3 nights

    The hotel had many hockey players there. They were very loud both in the pool and in the hallways.

    The location is near our son and his family.

    Stayed in February 2018

  • Reviewed: 5 February 2018

    9.6
    Home stay
    • Business trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room smelled like moth balls. Small quarters. Bathroom tiny

    Roght off highway, heated pool, lobby area, welcoming.

    Stayed in February 2018

  • Reviewed: 5 February 2018

    10
    It felt like you were at home
    • Business trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    n/a

    It felt like you were at home

    Stayed in February 2018

  • Reviewed: 5 February 2018

    7.5
    The room was clean for the most part but in the bathroom was...
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was clean for the most part but in the bathroom was clumps of hair, house keepers just gotta make sure they clean well.

    Stayed in February 2018

  • Reviewed: 24 November 2017

    8.3
    good
    • Leisure trip
    • Group
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    breakfast is good

    Stayed in November 2017

  • Reviewed: 20 November 2017

    10
    excellent
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    not applicable

    good varieties for breakfast and the fresh fruits provided

    Stayed in October 2017

  • Reviewed: 2 November 2017

    7.5
    The floor wasn't the cleanest.
    • With a pet
    • Solo traveller
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 4 nights

    Dinner wasn't that great. Meatball sliders

    Staff was super nice Thursday - Saturday.

    Stayed in October 2017

  • Reviewed: 15 September 2017

    7.9
    Excellent
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    A few things in room were shabby- sockets on walls, shower curtain

    Complimentary breakfast and evening drinks/snacks. Courtyard

    Stayed in September 2017

  • Reviewed: 25 August 2017

    3.8
    Nothing
    • Leisure trip
    • Couple
    • Non-Smoking One Bedroom Double Suite
    • Stayed 3 nights

    The hotel is dirty....

    Nothing

    Stayed in August 2017

  • Reviewed: 24 July 2017

    6.7
    Good location but otherwise just ehh
    • Family with young children
    • Non-Smoking One Bedroom Double Suite
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness of room, attention to detail by housekeeping staff was lacking

    Kitchen, courtyard

    Stayed in July 2017

  • Reviewed: 10 July 2017

    6.7
    It's a safe area which is hard to find in this state.
    • Business trip
    • Solo traveller
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I asked for requested upper level and quiet room in my advanced booking; received none of these requests.

    Location and bed

    Stayed in July 2017

  • Reviewed: 21 March 2017

    8.8
    The staff were friendly and helpful, the kids loved making...
    • Group
    • Two Bedroom Suite - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    The staff were friendly and helpful, the kids loved making their own waffles for breakfast 😊 We had a great time

    Stayed in March 2017

  • Reviewed: 3 January 2017

    10
    This was an amazing stay with friendly staff!
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Disability Access Tub/ Non-Smoking
    • Stayed 1 night

    food was great

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 May 2016

    6.3
    Decision for this property was indoor pool which was closed...
    • Business trip
    • Family with young children

    Decision for this property was indoor pool which was closed during our stay without notice upon booking, Check in staff was inattentive and took call-in reservation while I was trying to check in. Buffet was adequate. posted manager buffet but changes dates on website prior to arrival. Won't be back,

  • Reviewed: 23 October 2015

    6.7
    Good breakfast offering.
    • Leisure trip
    • Couple

    Rooms are getting "old". Probably would opt to stay elsewhere if returning to area.

    Good breakfast offering. Desk was very helpful with directions and dining information.

  • Reviewed: 13 October 2015

    10
    We enjoyed our stay at the Homewood Hilton Suite hotel in...
    • Leisure trip
    • Couple

    We enjoyed our stay at the Homewood Hilton Suite hotel in Malvern. The room was clean and spacious, the food was very good and we even received a phone call after checking in to see if everything was satisfactory and it was. We would definitely stay there again and recommend it to anyone looking for a great hotel.

  • Reviewed: 1 October 2015

    10
    My booking through Booking.
    • Family with older children

    My booking through Booking.com was not in Homewood Suites system, even though the hotel had a paper for it and I had my confirmation so check-in had a delay

  • Reviewed: 30 June 2015

    7.9
    The staff was really wonderful.
    • Leisure trip
    • Family with older children

    The carpet was shot it had big stains and was afraid to walk in my bare feet. The pool was so chlorinated that when you walk in the area it burned your eyes. The gym had a bad smell, the only had 2 treadmills and weights and one of the treadmills was broke.

    The staff was really wonderful. The food was also great.

  • Reviewed: 11 June 2015

    10
    I chose this location because it was easy to get to West...
    • Business trip
    • Solo traveller

    Breakfast was so so. I did not like the eggs much, but they did have fruit, cereal and yogurt as well as protein sources.

    I chose this location because it was easy to get to West Chester, and it had a kitchen. I ended up not cooking, but had few items purchased at Wegman's to eat at the room. I liked the separation between the bedroom and and living/kitchen area, so if I did cook I would not have to sleep in the same area. The room was huge, and it had a walk in closet and a two door closet, so if you are traveling with more people you would have plenty of space. I just stayed for 5 days, but it would be perfect for a long stay. I did not use the pool or other leisure areas because I did not have the time. I did use the treadmill one morning and it worked fine, it is a small workout area but they had pretty much everything you need. I was alone there. People were helpful, staff was always quick answering the phone. Maintenance fixed my tub drain on the first call. I had packages mailed to the hotel, and they delivered everyday on my room, I did not even had to ask for them at the front desk. To me it was great, I felt safe and the area was very convenient.

  • Reviewed: 28 April 2015

    7.5
    Adequate breakfast, clean, pool was nice and all functional,...
    • Leisure trip
    • Family with young children

    Need to work with township on entrance. Heading south on Sweadsford Road you can't turn into the hotel and because of all the no 'U' turns causes you to go way out of your way through many traffic lights. Very poor logistics there.

    Adequate breakfast, clean, pool was nice and all functional, staff very accommodating.

  • Reviewed: 24 May 2016

    10
    I liked that we had the convenience of a fridge & stove...
    • Family with young children

    I would have preferred to have fresh eggs as an option for breakfast.

    I liked that we had the convenience of a fridge & stove in the room.

  • Reviewed: 17 May 2016

    7.5
    Nice sized suite
    • Couple

    A bit heavy with the fabreze

    Nice sized suite

  • Reviewed: 4 April 2016

    10
    The staff was very friendly.
    • Leisure trip
    • Couple

    They were doing remodeling.

    The staff was very friendly. The room was very clean. The bed was very comfortable. I will be coming back.

  • Reviewed: 19 October 2015

    6.7
    The breakfast was not good.
    • Business trip
    • Solo traveller

    The breakfast was not good. The eggs had chilies and peppers mixed in. The sausage was extremely greasy. The tater tot hash browns were dry.

  • Reviewed: 14 October 2015

    10
    Could have used a magnified makeup mirror.
    • Leisure trip
    • Couple

    Could have used a magnified makeup mirror.

  • Reviewed: 26 September 2015

    10
    Just like being at home - so comfortable and everything you...
    • Leisure trip
    • Couple

    Just like being at home - so comfortable and everything you need. Makes travel so easy.

  • Reviewed: 22 July 2015

    10
    the friendliness of the staff.
    • Leisure trip
    • Couple

    the friendliness of the staff. also, the breakfast. I loved the room set up: bedroom and living room/kitchen

  • Reviewed: 14 July 2015

    10
    Friendly people and nice place to stay, the clerk was very...
    • Business trip
    • Solo traveller

    Friendly people and nice place to stay, the clerk was very nice and answered all my questions with a smile. Made me feel very welcome.

  • Reviewed: 9 July 2015

    8.3
    Very quick check in.
    • Business trip
    • Couple

    Would not give me the Booking price for another room I needed after I arrived.

    Very quick check in.

  • Reviewed: 21 June 2015

    10
    Convenient
    • Family with older children

    Convenient Clean Pleasant staff Good breakfast

  • Reviewed: 20 May 2015

    7.5
    the cleanliness
    • Leisure trip
    • Family with young children

    That you only have pork products for breakfast.

    the cleanliness

  • Reviewed: 10 May 2015

    9.6
    Everything
    • Leisure trip
    • Group

    Everything

There are also 38 reviews without text. These impact the overall review score.

Showing 1 - 59

Guests also reviewed these properties: