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  5. Reviews of Homewood Suites by Hilton San Francisco Airport North California

Reviews of Homewood Suites by Hilton San Francisco Airport North California This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2000 Shoreline Court, Brisbane, CA 94005, United States of America

#2 of 2 hotels in Brisbane

Guests' Choice

Review Score

Based on 173 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    8.3

  • Facilities

    7.9

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    7.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 17, 2024

    9.0
    Will stay here again.
    • Leisure trip
    • Couple
    • Queen Room- Disability Access/Hearing Accessible
    • Stayed 1 night

    The bus pickup was okay. Only between 5am and 9am and 5pm and 9pm. It is the same for the other hotels in the area. Had to book an Uber for the departure to the airport. Have to call the front desk to let them know you're ready for pickup.

    The breakfast was awesome. Internet was excellent. TV easy to figure out. Check-in and check-out were quick. We've stayed here over the years and will stay here when we pass through again.

    Stayed in March 2024

  • Reviewed: April 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Suite was very large with sofa and kitchenette

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was way over fun by a family reunion of sort and they ruled the pool and food area. The hotel wasn't prepared as they ran out of food someone even stole my kids bagel.

    We loved the location . Was centrally located and free parking ... The Continental breakfast is good.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Although the breakfast offerings were good, they only have one employee working there. Poor man was refilling everything and just couldn’t keep up with the demand. As a result, things were empty for a while. If you’re trying to get breakfast before rushing off to an appointment, you will probably be late or have to leave hungry. When I came down at 8, eggs and potatoes were empty, waffle batter ran empty soon after…

    Everything was great! Clean, well-maintained. Breakfast was good. Employees were friendly and helpful. There was coffee and tea in the lobby 24/7 I think. Spacious room.

    Stayed in April 2024

  • Reviewed: March 3, 2024

    9.0
    It was a super fun night spent with my family
    • Business trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The only inconvenience was the dishwasher was a little hard to access. Other than that, everything was wonderful

    Loved the room, felt like a little apartment :)

    Stayed in March 2024

  • Reviewed: October 15, 2023

    8.0
    Friendly helpful staff and comfortable stay
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Could hear room next door and upstairs - not overly bad tho

    Spacious and comfortable

    Stayed in October 2023

  • Reviewed: August 17, 2023

    8.0
    My stay was good, other than the breakfast.
    • Leisure trip
    • Group
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast times

    Unfortunately was not able to partake in the breakfast, it was overly crowded.

    Stayed in August 2023

  • Reviewed: August 17, 2023

    9.0
    Great base for visiting San Francisco
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The housekeeping service was only every 4th day - we only stayed 3 nights so didn't benefit from it.

    We used this as a base for our family trip to San Francisco . Loved the location, the free coffee & breakfast was lovely. We would love to return here

    Stayed in July 2023

  • Reviewed: August 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Neighbors in the room next door were very loud.

    Stayed in July 2023

  • Reviewed: August 9, 2023

    8.0
    Price was right. I like that it was centrally located and very safe
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    Centrally located, very clean sorrounding and very safe. Very welcoming receptionist. The executive room was very spacious and clean. Breakfast was excellent. Plenty of fruits, cereal, toasted bread/bagels, warm scrambled eggs and sausages. Hot coffee and tea was a bonus.

    Stayed in August 2023

  • Reviewed: July 17, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Friday is the breakfast host, he is amazing, super kind and attentive. He was the highlight of our stay.

    Stayed in July 2023

  • Reviewed: April 8, 2023

    8.0
    Very Good
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The quality of the hot breakfast was poor

    spacious clean modern rooms

    Stayed in April 2023

  • Reviewed: April 3, 2023

    7.0
    It served it’s purpose successfully.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They don’t use comforters just weird bedskirts as blankets and they had stains. The location is not good. It’s far from everything and there is no food for many miles.

    We had a large room and there was a pool. It had an ok hot breakfast. All great when you have kids.

    Stayed in March 2023

  • Reviewed: March 19, 2023

    9.0
    good place to stay before a trip with a morning flight.
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    $15 per night for parking

    Close to airport. Nice to have more than hotel room. shuttle to/from airport.

    Stayed in March 2023

  • Reviewed: December 2, 2022

    8.0
    good value, but still could have been better
    • Leisure trip
    • Family with young children
    • Queen Room- Disability Access/Hearing Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    parking was extra. had to book the pool. noisy hallways and sometimes could hear other guests in their rooms

    clean and offered free breakfast

    Stayed in November 2022

  • Reviewed: December 2, 2022

    9.0
    would recommend
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    staff respectful if not friendly

    cleanliness, quiet, proximity to coffee/food

    Stayed in November 2022

  • Reviewed: November 5, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    This hotel is located in an area that is not very adjacent to any grocery store, restaurants or attractions. For us that was okay as we had our own vehicle but for other travellers, it might be inconvenient.

    The room was comfortable and the facilities were all in great condition. The breakfast was great! Staff were friendly!

    Stayed in November 2022

  • Reviewed: August 29, 2022

    9.0
    I love this hotel the only I didn’t like was the room we were in. it had a funny smell when we entered. it seems a bit o
    • Family with young children
    • King Suite with Roll-In Shower - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I had no problems with the property

    good location by the water

    Stayed in August 2022

  • Reviewed: July 7, 2022

    8.0
    Easy check in and out, quiet and comfortable rooms, decent breakfast options
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night

    The location to the room was as far from the lobby as possible, we were only staying one night then catching a cruise to Alaska it was a long way to haul all our luggage for one night.

    The room was nice and roomy and the breakfast the following morning was very good. Everyone we met that worked there was friendly and helpful.

    Stayed in June 2022

  • Reviewed: May 24, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room- Disability Access/Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Paid parking

    Breakfast, staff, clean room

    Stayed in May 2022

  • Reviewed: May 24, 2022

    9.0
    Very amazing
    • Leisure trip
    • Family with young children
    • Queen Room- Disability Access/Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Good space and room and the break fast was very good, the bus was very nice and good customer service representatives.

    Stayed in May 2022

  • Reviewed: May 21, 2022

    8.0
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: May 10, 2022

    8.0
    probably ok for staying at the airport but not for a family. it’s loud and very expensive for what it is.
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    When we think Hilton we think quality and this hotel was not that. The apartment was a bit run down and the sofa bed was horrendously uncomfortable. We had a couple screaming and shouting at each other at 2am. It woke our children up as they was scared and couldn’t get back to sleep. Reception let us move rooms the next day but a terrible nights sleep meant that our day was impacted as our children were tired and we missed a booked trip.

    Nice breakfast and good staff.

    Stayed in March 2022

  • Reviewed: May 9, 2022

    9.0
    very nice staff, good complimentary breakfast
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    everything was great

    very quiet

    Stayed in May 2022

Showing 1 - 25

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