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Reviews of Homewood Suites by Hilton Kansas City Airport 3 stars

7312 North Polo Drive, Kansas City, MO 64153, United States

#32 of 114 hotels in Kansas City

Guests' Choice

Review score

Based on 243 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.5

  • Staff

    8.6

  • Value for money

    8.4

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Showing 1 – 25

  • Reviewed: 17 March 2024

    9.0
    I would recommend to others; however, the fan in the bathroom was noisy.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The fan in the bathroom where the shower/toilet was located was extremely loud. Sounded like it needed to be replaced. Didn’t turn on the light in that room while using it because of the noise. Used the light from the vanity area for light instead

    Location was convenient. Breakfast was good. Liked layout of room with doors to separate the bedroom.

    Stayed in March 2024

  • Reviewed: 18 January 2024

    9.0
    Overall, my family and I enjoyed our stay!
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds and Patio
    • Stayed 3 nights

    Our flight was early in the morning, and it was freezing outside. It would have been nice to get coffee from the lobby on the way out. Not a deal breaker though.

    The breakfast was good. The staff was friendly. Rooms are cleaned every other day unless requested otherwise. The location was great, near stores and restaurants.

    Stayed in January 2024

  • Reviewed: 27 December 2023

    7.0
    Great size suite, super comfy beds and much more
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    When I first walked in I found a smashed beer can on the floor near the window and my daughter found a bud lite bottle top in the hide a bed. It really made me wonder how clean rest of the room was.

    The size of the suite, beds were super comfy, 2 TVs and full kitchen with pots, pans, dishes, silverware and even dish soap and paper towels. Also the breakfast was nice and hot; with great variety of items.

    Stayed in December 2023

  • Reviewed: 29 November 2023

    7.0
    Good location very friendly staff could be cleaner.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Fireplace - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Our bathroom was not clean upon arrival. Dirty towels were hanging on the shower curtain rod. There were no toiletries when we arrived, the shower was not wiped down. When reported the next morning, they said they would clean it that day. They did not. They cleaned it the following day on their normal schedule. They listed that they would clean the rooms every other day, but the every other day did not hold true when we were checking out the following day. So we only had one room cleaning in five days when the room wasn’t initially cleaned, it seemed like, the first time.

    I liked the front desk staff. Very friendly. The room with the fireplace was perfect for the cold days and nights. We also enjoyed the breakfast.

    Stayed in November 2023

  • Reviewed: 20 November 2023

    9.0
    Quiet Stay in Well Equipped Suite
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom door didn't close, it needed some shaved off the bottom because it scraped the floor. Also, the bottom drawer in the kitchen wouldn't open. It must've been stuck on a pot lid or something.

    The suite was spacious and well equipped. It was nicely updated and decorated. It was in an easy to find location and was pretty quiet, which I enjoyed. The water pressure in the shower was quite nice.

    Stayed in November 2023

  • Reviewed: 21 October 2023

    9.0
    Great weekend getaway. Traveled from Ohio to see the Queen, Beyonce and our visit was amazing!
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds - Pure Wellness
    • Stayed 2 nights
    • Submitted via mobile

    The plumbing was not so good, but they solved the issue immediately.

    Location, clean room, breakfast, and the staff was WONDERFUL!

    Stayed in October 2023

  • Reviewed: 9 October 2023

    8.0
    It was Satisfactory
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds and Fireplace
    • Stayed 2 nights
    • Submitted via mobile

    One of the sheets on the bed was actually a dirty.Also ,I had called the hotel before hand to clarify something about my reservation and the lady on the phone sounded a bit condescending, additionally , I think I was supposed to get some perk as a Hilton Honors members, and I was not offered, good customer service seems to be selective in my opinion, but I am glad that did not impede my trip.

    The hotel is overall comfortable, and the room was clean, besides one little mishap. We had a fireplace room, and it made such a difference in keeping us warm.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    9.0
    Solid value for the price
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There was an issue with the water while we were there. It was coming out brown in the shower/bath, we weren’t sure if it was a long term issue or something specific to our stay.

    It was a great room, everything was very clean and comfortable.

    Stayed in September 2023

  • Reviewed: 22 September 2023

    8.0
    Very enjoyable and relaxing
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    We liked everything but It would have been nice to have an electric kettle in the room to boil water as from England we love to drink tea

    Very clean modern and comfortable

    Stayed in September 2023

  • Reviewed: 14 September 2023

    7.0
    Good enough.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Sink in kitchenette leaked on floor. Stains on walls and ceilings. The doors for the bedroom stuck.

    It was relatively inexpensive, had okay free breakfast.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    9.0
    Excellent stay. Will definitely use this Homewood Suites again!!
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds and Patio
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were perfect. Patio by the pool was exceptional.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night

    A spacious room, comfortable beds, complimentary breakfast.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    my pull out coach was nasty

    Stayed in July 2023

  • Reviewed: 30 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breastfast wasn't being restocked.

    Nice room

    Stayed in July 2023

  • Reviewed: 13 July 2023

    7.0
    Decent and Comfortable
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    The faucet wasn't very secure in our bathroom and it seemed like the water didn't run during the night. My dog woke me up at 3am to use the restroom our first night and my husband used the restroom at 4am our second night and the water wasn't on during either instance. Can't be positive though.

    The breakfast was good; I wish there were information about the hours in the room somewhere, maybe a flyer or binder perhaps as my family almost missed the breakfast (the hours are different weekends and weekdays). I loved that the hotel was pet friendly and the location is convenient as well.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Clean , room is comfortable and perfect for couples

    Stayed in July 2023

  • Reviewed: 4 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The price was higher than what was advertised on Booking.com. When I selected the room it it was one cost, when I booked the room it ended up being higher. This is a bit disappointing. Additionally at time of checkin the staff told me I could have gotten cheaper had I contacted them directly.

    I loved the hotel, enjoyed the size of rooms and full size refrigerator.

    Stayed in April 2023

  • Reviewed: 19 January 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff had a bit of an attitude, like it was a problem when I asked for clean sheets cause the were hairs on the bed I was going to sleep in.

    I liked the location and very close to the airport. I didn't eat the breakfast but I heard it was good

    Stayed in January 2023

  • Reviewed: 16 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room had an odor that wasn't pleasant

    Staff was very friendly!

    Stayed in October 2022

  • Reviewed: 1 October 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Sheets did not fit bed. Bottom sheet way too small. Bed ended up a mess.

    Lots of room and nice kitchen.

    Stayed in September 2022

  • Reviewed: 6 September 2022

    9.0
    We enjoyed our stay very much, my grandson especially loved the pool and basketball court.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds and Patio
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom could have been a little cleaner.

    Breakfast was great every morning of our stay. I loved the location of the hotel, it was convenient to get to restaurants, shopping,and venues.

    Stayed in September 2022

  • Reviewed: 22 August 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We had a problem getting the commode to flush.

    The suite was very nice. The breakfast was great.

    Stayed in June 2022

  • Reviewed: 10 August 2022

    7.0
    it was perfect for what I needed
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Fireplace - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    when I got there a family along with myself had to stand in the lobby for 15 minutes waiting for someone to check us in. the gentleman tried to call the number posted at the desk and no one answered.

    location is great when catching an early morning flight

    Stayed in August 2022

  • Reviewed: 8 August 2022

    9.0
    good stay. would come again
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    breakfast

    clean

    Stayed in August 2022

Showing 1 – 25

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