6085 Apple Tree Drive, Memphis, TN 38115, United States
#166 of 181 hotels in Memphis
Guests' ChoiceBased on 132 hotel reviews
4.8Cleanliness
5.5
Comfort
5.7
Location
5.8
Facilities
5.3
Staff
6.3
Value for money
5.6
Free WiFi
7.5
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End of dialog contentReviewed: 13 April 2024
Jerika
United StatesThis was a 1 * Hotel the rooms where nasty smelly and not equipped with all needs
Not much
Stayed in March 2024
Reviewed: 19 March 2023
Williams
United StatesI didn't like the fact that there wasn't any utensils to cook with, the floors were dirty and they were completely under staffed!! This building needs a makeover and a thorough cleaning
I liked the fully equipped kitchen
Stayed in March 2023
Reviewed: 13 October 2022
Marceline
United StatesThe property could have been better. I did not feel safe in my room and placed a call later that evening letting the front desk know of my thoughts. Also, the bathroom above was leaking down to the room on the first floor.
The customer service upon check-in was great. The ladies were very nice and pleasant. I request late checkout at 12:00 and they were accommodating.
Stayed in October 2022
Reviewed: 18 April 2024
Family
United StatesEverything it was awful I need a refund roaches not clearing my room at all barley wanted to give towels I need a refund ASAP
The hotel has roaches and the staff barley wanted to give towels didn't clean my room at all the worst hotel I've ever stayed in I need a refund ASAP
Stayed in April 2024
Reviewed: 9 April 2024
Myles
United StatesThe misinformed website that didnt update the rooms availablity
The hotel was booked and the attendant was helpful just the website shoukd alert the user that a room isnt available
Stayed in April 2024
Reviewed: 7 April 2024
Erica
United StatesEverything
Nothing
Stayed in April 2024
Reviewed: 7 April 2024
Davis
United StatesSecurity of it
The area of the property
Stayed in April 2024
Reviewed: 31 March 2024
Dantrice
United StatesI hated everything
Nun
Stayed in March 2024
Reviewed: 30 March 2024
Charles
United StatesNuning
Everything
Stayed in March 2024
Reviewed: 23 March 2024
John
United StatesI was checking in & had to pee , I asked the front desk attendant if there was a rest room on the 1st floor, she said No, having to pee very badly, I gave her my credit card with a reservation and she insisted, I wait until check in was complete, " I should have urinated on the floor" if I had only known how the rest of the stay would go after ,that intro, that should have served as a Warning, after finally getting my key, running up the stairs as there is , No Elevator, I was able to go to the bathroom, exhausted I got into bed in a ":Smoke Free Room" the bed sheets reecked of stale smoke as did the carpets & entire nightmare of the " Non Smoking " room, again exhausted with only 6 hrs before Departure, I fell asleep, only to be awoken, I get up to brush my teeth after napping 1 hr turn on the lights " bugs everywhere" on the counter around the microwave, coming out the drains, I was pissed stormed down to the front desk, notified the manager who came to my room, viewed the bugs was very understanding Refunded my $, the stay was a total nightmare , endee up feeling disgusting , itchy & sleep in airport 5 hrs awaiting my flight.
Stayed in February 2024
Reviewed: 6 March 2024
Yankaway
United StatesEverything, the first room the door had been kicked in and didn’t not close. The second room only had two working lights the carpet was very dirty. The hallway had very nauseating smells lingering and there were large groups of people being loud at late hours
Nothing
Stayed in March 2024
Reviewed: 4 March 2024
Tara
United StatesBugs Bugs Bugs
A better room was given
Stayed in March 2024
Reviewed: 26 February 2024
Tiffany
United StatesEverything
Nothing it was horrible the guest were loud the rooms were terrible bugs roaches
Stayed in January 2024
Reviewed: 20 February 2024
Gerald
Canadathe place had a bad smell to it. the staff was not at all friendly except for the cleaning lady. she was great
Stayed in January 2024
Reviewed: 16 February 2024
Miner
United Statesnothing
nothing
Stayed in February 2024
Reviewed: 11 February 2024
Brenna
United StatesEverything. The moment I parked in the parking lot I was harassed by several creepy men who were just hanging out and smoking weed in the parking lot. I could not go outside without being sexually harassed. I am a small young woman traveling by myself and I was absolutely frightened for my life. I was so scared and these men were so pushy and aggressive, following me to my car, and not leaving me alone when I refused to give my number. This motel has no security, it was just the front desk worker and nobody was around to stop people from just hanging out in the lot and harassing women. This continued any time I stepped foot outside and I am traveling with my dog. Every time I had to take my dog outside to use the bathroom I was accosted by these men, and it happened the entire night. When I checked into my room my key card would not open the door. The front desk worker made me new keys and walked me over to see what was wrong. When he opened the door he realized that the lights in this room did not work. He had to put me in a second room. In this room, the door jam was completely ripped off of the wall, and half of the top safety lock was ripped off with it. The door would not lock behind me when I left the room, the television did not work, none of the smaller lamps worked, and my window was right next to the parking lot where people were gathered (very late at night) by my window, doing drugs and being very loud and running their cars. I already didn’t feel safe after being harassed by the men in my parking lot, and having only a window separating them from me and a door that wouldn’t even lock was unacceptable. So I went back to the front desk AGAIN to be put into yet another room. I was so exhausted that I just took it, but this room was also missing part of its top safety lock, it smelled like urine and the hall was full of people yelling, everything was sticky, and the place was infested with roaches.
The man who works at the front desk is very kind, professional, and patient. I feel super bad for him because I’m sure he gets a lot of complaints directed towards him that he can’t do anything about because this place has 0 good qualities but that’s not his fault.
Stayed in February 2024
Reviewed: 8 February 2024
Lashonta
United StatesCustomer service
The cleaning lady's was nice
Stayed in February 2024
Reviewed: 5 February 2024
Avery
United StatesEverything
This is a horrible place. I drove four hours to get there. I called previously to tell them I would be holding my reservation, although I wouldn’t arrive by 3p.m. When I did arrive the desk clerk informed me that they were sold out of rooms. When I asked how they could sell a reserved room, he stated that he doesn’t know how the reservations are placed, and online reservations are not always received by them. I explained that I had driven four hours, was tired and needed a room to rest. The desk clerk said he was nothing he could do, and closed the door. I wouldn’t recommend this hotel to my worst enemy, and will never use them again.
Stayed in February 2024
Reviewed: 4 February 2024
Lakera
United StatesThe room wasn’t clean and my door didn’t close all the way had to put something in front of it. It was very noisy.
None
Stayed in February 2024
Reviewed: 4 February 2024
Mark
United StatesStrong, unpleasant smell in the entire building, including in the room. No TV in room. Primary stairway to 2nd floor taped off, couldn’t find an elevator. Parking lot littered with trash. Voices could be heard from adjoining rooms.
Nothing
Stayed in February 2024
Reviewed: 2 February 2024
Harris
United StatesRoaches and trash everywhere
Location
Stayed in January 2024
Reviewed: 29 January 2024
Elice
United StatesLocation, needs serious upgrades, wall sockets not covered, towels were dingy,
Stayed in January 2024
Reviewed: 28 January 2024
William
United StatesThe laundry facilities supposedly broken, place smelled like a weed factory the first couple days, the kitchen didn’t have cook ware. Linens/towels not changed, took two weeks to get light changed, no grab and go breakfast.
The price.
Stayed in January 2024
Reviewed: 24 January 2024
Bankston
United StatesRoaches EVERYWHERE, dirty rooms, bathroom filthy furniture dirty kitchen counter tops falling apart.
Nothing
Stayed in January 2024
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