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  5. Reviews of Extended Stay America Suites - Hartford - Meriden

Reviews of Extended Stay America Suites - Hartford - Meriden This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

366 Bee St., Meriden, CT 06450, United States of America

#4 of 5 hotels in Meriden

Guests' Choice

Review Score

Based on 64 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.4

  • Location

    7.2

  • Facilities

    6.4

  • Staff

    7.5

  • Value for money

    6.6

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: December 31, 2023

    6.0
    It was nice for the night . You get what you pay for
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough staff

    The location was fair

    Stayed in December 2023

  • Reviewed: June 12, 2023

    5.0
    the clerk at the front desk was beyond amazing!!!
    • Leisure trip
    • Solo traveler
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    a lot of people smoking outside the doors and hanging in cars in the parking lot. found old dog food under the bed that my dog was trying to get

    affordable

    Stayed in June 2023

  • Reviewed: September 24, 2022

    5.0
    Fair
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    had a refrigerator but no ice, no dishes unless you asked.

    Stayed in August 2022

  • Reviewed: August 29, 2022

    6.0
    Good room for desperate unplanned overnight stays.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Fridge was off and had bad oder. Toilet and shower both ran water all night. Room 107 Hard to find from the road without a GPS.

    last minute booking.

    Stayed in August 2022

  • Reviewed: June 3, 2022

    7.0
    Good
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    to go breakfast not a lot of selections which sucks for the kids.

    location

    Stayed in May 2022

  • Reviewed: February 23, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    The smell of my room was like dead pine trees. I brought air freshener & candles, and it masked it for awhile. Every time I entered, I smelled that dead pine tree smell. It was gross.

    The location was perfect. Close to East Main Street in Meridan. All the fast food and gas stations were close by. Highways were right there too if you needed to go to Middletown, Hartford, Wallingford, etc.

    Stayed in February 2022

  • Reviewed: September 29, 2021

    6.0
    Pleasant
    • Business trip
    • Group
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The elevator was down.

    Staff was nice and accommodating.

    Stayed in September 2021

  • Reviewed: August 4, 2021

    6.0
    Average Studio
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Small TV Maintenance issues, low hanging shower bar, toilet seat loose, cheap toiletries. Would prefer Kitchen stocked with needed equipment rather than lug a basket to my room.

    Comfortable bed and pillows

    Stayed in July 2021

  • Reviewed: May 8, 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No coffee

    None available no coffee!

    Stayed in May 2021

  • Reviewed: April 17, 2024

    1.0
    Bad no toilet paper or tissues for a whole weekend staff never at office besides Tara and Tanisha they were always th
    • Leisure trip
    • Solo traveler
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Tanisha and Tara they were fantastic

    Stayed in April 2024

  • Reviewed: April 16, 2024

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Terrible girl jamara needs to be fired she takes a break all night long and refuses to help tcustomers they ran out of toilet paper and tissue for 4?days in a row dirty

    Stayed in April 2024

  • Reviewed: October 16, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Floor very dirty, not enough light in room, fridge did not cool at all

    Stayed in October 2023

  • Reviewed: September 24, 2023

    4.0
    not great
    • Leisure trip
    • Group
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    waited almost 20 min to check in there were no employees around and there were stains and burn marks all over the carpet in our room. also one of the lights was out and the whole floor smelled bad. there was also only a very thin blanket on the beds.

    Stayed in September 2023

  • Reviewed: September 16, 2023

    1.0
    Don't do it
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The place was absolutely disgusting. Mystery stains on the walls and the stove top was filthy. Moved the side table to see broken glass, cobwebs, and dirt. The bathroom was horrible and dirty so we opted to leave early and just shower at home. Pillows had stains, and the room smelled like wet dogs so we had to get smell-good spray just to breathe. Save yourself the $130 and stay somewhere nicer.

    The staff was nice

    Stayed in September 2023

  • Reviewed: August 6, 2023

    1.0
    Terrible. Many safety issues. I want a full refund and I will not recommend this hotel to anyone.
    • Leisure trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hallways dirty , front doors unlocked / propped open at midnight - scratches (large ) on wall near bed, furniture very worn (arm chair and desk), desk seat was FILTHY, I accidentally left my makeup bag and it was stolen and my iron as well

    Terrible front desk server , Tara. Booked me twice into Occupied rooms - we walked in a a lady was half dressed laying in her bed!!!! Additionally - Tara was not helpful in explaining the check in process , was very short and dismissive with her answers , and did not seem to know what she was doing.

    Stayed in August 2023

  • Reviewed: June 20, 2023

    1.0
    Caution!! MAKE SURE if your reservation is REALLY valid in advance!!
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night

    This hotel canceled my reservation without prior notice. We received a reminder from Booking.com, and even though we arrived on time as scheduled, the reservation I made was lost. The front desk staff told us, "Call Booking.com yourself. I have nothing to do with it." My husband had to call Booking.com and book the next hotel on his own. The hotel staff was cold and seemed to think we had nothing to do with it. They had overbooked and canceled our reservation and never apologized for it. If you go to this hotel, you should check the day before to ensure your reservation is valid.

    Nothing!!

    Stayed in June 2023

  • Reviewed: March 11, 2023

    3.0
    Poor
    • Leisure trip
    • Group
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    our room smelled terrible! the bathroom smelled like an ashtray and had mold a weird stains everywhere. there was hair in the “clean” bed

    very convenient location. very quiet too.

    Stayed in March 2023

  • Reviewed: July 15, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like the fact that theres no pool on the facility.

    I liked the homie feeling of the rooms.

    Stayed in July 2022

  • Reviewed: July 8, 2022

    1.0
    Keys
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing!

    Nothing!

    Stayed in July 2022

  • Reviewed: June 23, 2022

    1.0
    awful
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    it was filthy

    it was dirty from when you walked in and then the room was worse

    Stayed in June 2022

  • Reviewed: June 20, 2022

    9.0
    All in all, it’s a good hotel for the price and I’d recommend for extended travel.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    I was given a bottom floor room in the rear of the hotel. Highway noise woke me at night. Dumpster was visible and piled high the entire 6 day visit. This was my 2nd stay at the hotel. I chose it because of the kitchenette. It’s location is close to family that I’m visiting. Next time, I’ll book a different room.

    Accessible to highways, stores, and restaurants

    Stayed in June 2022

  • Reviewed: June 20, 2022

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Terrible

    I will ne contacting for a refund

    Stayed in June 2022

  • Reviewed: June 16, 2022

    4.0
    I wouldn’t go back there
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was smelling like it wasn’t clean for days

    Okay

    Stayed in June 2022

  • Reviewed: April 13, 2022

    3.0
    Room was nice for the price. Everything else is gross
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There is trash everywhere outside of your room. The hallways, the elevator, the stair ways, and the parking lots were full of trash, stains and bags of sheets/towels that stayed in a pile in the hallway for 24 hours+. There was stains on the elevator walls that was there for our entire multi day stay. The parking lot had trash or dog droppings every 3 to 5 feet on the property. They only clean your room before/after you are there and that is all they clean.

    The room itself was clean and roomy. The room did not smell like anyone smoked in it. Pet friendly was a plus. Again could not smell that a pet was in the room prior.

    Stayed in April 2022

Showing 1 - 25

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