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  5. Reviews of Extended Stay America Suites - Omaha - West

Reviews of Extended Stay America Suites - Omaha - West This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9006 Burt Street Northwest, Omaha, NE 68114, United States

#84 of 96 hotels in Omaha

Guests' Choice

Review Score

Based on 101 hotel reviews

5.9

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    7.0

  • Location

    7.3

  • Facilities

    6.6

  • Staff

    6.7

  • Value for money

    7.0

  • Free Wifi

    2.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 5, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Check in slow. Garbage in room from previous. Staff got mad at me for putting old , stinky garbage in the hall.

    Price. Location

    Stayed in August 2025

  • Reviewed: May 5, 2025

    5.0
    Adequate if I could check in
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Internet outage on arrival prevented my check in had to come back hours later. Extremely frustrating

    Stayed in May 2025

  • Reviewed: April 28, 2025

    5.0
    Fair
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bugs

    Place

    Stayed in March 2025

  • Reviewed: April 8, 2025

    6.0
    Nice
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Nice folks, clean and economical! We'll September up!

    Stayed in March 2025

  • Reviewed: March 24, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    VERY noisy all night

    Stayed in March 2025

  • Reviewed: March 9, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Needs a revamping

    Stayed in December 2024

  • Reviewed: December 4, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Carpet

    Close to hospital

    Stayed in November 2024

  • Reviewed: November 19, 2024

    5.0
    Uncomfortable but convenient and cheap
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They advertised two queen beds but the other “queen bed” was a pull out couch. The bed was supper hard and it only had 3 pillows and most people sleep with two so one of us had to go with just one. We would’ve asked for more pillows but they had to take pillows from another room for my brother that was sleeping on the couch and I didn’t wanna inconvenience anyone else with a vacant hotel room with no pillows. There was also a staff that came into our room at 9 Sunday morning while we were trying to sleep and check out wasn’t until 11. Overall it was ok.

    I like how convenient it was and how smooth checking in and out was!

    Stayed in November 2024

  • Reviewed: November 7, 2024

    5.0
    It was meh.
    • Business trip
    • Solo traveler
    • Deluxe Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I asked for maid service and it didn’t happen. There were no trash cans.

    Location was convenient.

    Stayed in November 2024

  • Reviewed: November 6, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The room smelled like smoke

    Stayed in November 2024

  • Reviewed: October 26, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Construction

    They were doing reconstruction which was a major inconvenience

    Stayed in October 2024

  • Reviewed: October 14, 2024

    6.0
    If you have a trailer don't get a room here.
    • Leisure trip
    • Family with young children
    • Deluxe Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had a trailer attached to our vehicle and had no place to really park. Got woken up from the front desk in the morning by a rude lady to move it but no place to move it so we had to leave right away.

    The room was prefect.

    Stayed in October 2024

  • Reviewed: August 12, 2024

    5.0
    Adequate.
    • Leisure trip
    • Family with young children
    • Deluxe Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Check in was tricky. Towels were an issue.

    Price location room.

    Stayed in August 2024

  • Reviewed: April 15, 2024

    5.0
    Fair
    • Business trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They woke me up at 8:45am to remind me about check out time

    Location

    Stayed in April 2024

  • Reviewed: February 20, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The sinks where clogged up ,An the bathroom door wouldn't close all the way 😔😔😔 The kids that was up above us was running in the room all night 😔😔😔

    Other then that, location was good.

    Stayed in February 2023

  • Reviewed: February 9, 2023

    7.0
    Quality
    • Family with young children
    • Deluxe Studio with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    I did not like the fact that the dishes were at the front desk, and they give you a tote upon going up to your room full of dishes. They only give you two of each dish utensil cups mugs, which I’m confused because I was a family of three and that definitely did not accommodate us. It Those dishes should be already in the room at previous extended stays. The dishes are already clean in the dishwasher. So I do not understand why I had to get them from the front desk. I am a pregnant mother there is no way that I should’ve been walking from the back of the parking lot to the front of the hotel to gain access to my room because they didn’t have available parking that was close to the front door I very much so despise that.

    The room was very spacious, plenty of room for a family of four.

    Stayed in February 2023

  • Reviewed: January 17, 2023

    6.0
    just ok
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    noisy hallways and bright room. I need a dark room to sleep because I am a night nurse

    Stayed in January 2023

  • Reviewed: January 9, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No phone charger station and no dryer

    clean

    Stayed in January 2023

  • Reviewed: June 30, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff when we checked in was rude and especially when we asked for a coffee maker and kitchen supplies. We rang the bell at the desk several times and got no answer, so we went to the room and called down. The attendant was huffy about all of it.

    It is exactly what you pay for. A little studio apartment with not much else. Easy low-key breakfast.

    Stayed in June 2025

  • Reviewed: April 18, 2025

    1.0
    The staff, the games the staff play, the way the staff and manager purposely rip guest ok off! They
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    The staff, the games the staff play, the way the staff and manager purposely rip guest ok off! They have stolen several guests property, they stole my deposit by saying I was smoking in the room when I literally have a heart problem and have a little EKG monitor inside my chest so that my heart is being monitored at all times so I definitely have never smoked and they said I was smoking and wouldn't give me back my deposit, the rooms bathtub wouldn't drain so they gave me a plunger and told me to plunge it down myself, after 45 min of plunging I said forget this took them back the plunger and was pretty mad so they switched me rooms but not until the next and then woke me up early as hell 6:30 am yelling at me to leave that in damage the room and now the bathroom wouldn't drain! All the staff that work there are goofy as hell , theives, liars, and do drugs with guest and manager is big heavy lady and she's worst than the regular employees and I wouldn't trust my enemy to stay there. Very bad bad bag place

    The first floor rooms are ok

    Stayed in February 2025

  • Reviewed: March 30, 2025

    4.0
    Bad
    • Leisure trip
    • Family with young children
    • Deluxe Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The place looked bad two beds with one tv that could not work.

    The place had a loud ac unit the toliet lever broke off then we lost power

    Stayed in March 2025

  • Reviewed: March 22, 2025

    8.0
    everything you need for an extended stay for a decent price
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathtub not very clean. Took a shower, water did not drain well

    Stayed in March 2025

  • Reviewed: February 25, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The stove needs upgrades.

    The stoves need a bit of an upgrade. That's about all the negativity.

    Stayed in February 2025

  • Reviewed: February 16, 2025

    1.0
    I didn't stay, and no thank you.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They never checked me in. Then put me on some list. I cancelled it, has to find another room. This place needs to be bulldozed. It's awful.

    They never checked me in, it was 5 degrees outside.

    Stayed in December 2024

Showing 1 - 25

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