301 Capitol Street, Grapevine, TX 76051, United States of America
#15 of 16 hotels in Grapevine
Guests' ChoiceBased on 213 hotel reviews
7.3Cleanliness
7.6
Comfort
7.9
Location
8.5
Facilities
7.3
Staff
8.0
Value for money
7.6
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 11, 2024
D’orci
United States of AmericaI didn’t like the flushing mechanism for the toilets. The toilets flush from a button in the top. The water pressure sometimes isn’t very high and you have to really push down on that button.
I enjoyed the look of the room. They had a decent hotel breakfast. My room had everything that I wanted. It came with a fridge, microwave, and closet. It was very easy to check in/check out.
Stayed in April 2024
Reviewed: March 26, 2024
Richard
United States of American/a
n/a
Stayed in March 2024
Reviewed: March 14, 2024
Jan
SlovakiaBreakfast was amazing. Staff was bored. Room need remodeling.
Stayed in February 2024
Reviewed: March 5, 2024
Cathy
United States of AmericaNone
Safe
Stayed in February 2024
Reviewed: February 16, 2024
Joshua
AustraliaThe showers in both rooms had issues and definitely need to be fixed
Stayed in February 2024
Reviewed: February 11, 2024
Maria
United States of AmericaThe bathroom was too small. The sink was in a separate room from the toilet and tub, and it was very tight and uncomfortable when it came to bathing. There was no space to leave our clothes other than on top of the toilet, there was no trash can in there.
Breakfast was delicious. Omlets were great
Stayed in February 2024
Reviewed: January 17, 2024
Allison
United States of AmericaLots of noise from the floor above while we tried to sleep - we heard footsteps which is common, but also the floor kept squeaking. And the curtains don't cover up all the outside light, I wish they were longer to let the room be darker.
Very clean hotel and room. Comfortable beds and lots of good towels. Good size rooms for the value. Very friendly staff and nice to have breakfast included.
Stayed in January 2024
Reviewed: December 27, 2023
Hany
EgyptThe staff are not very friendly. They don't check the messages from the booking app, if you need something better call them.
Clean and comfortable. Very good breakfast.
Stayed in December 2023
Reviewed: December 17, 2023
Ysleta
United States of AmericaLoved our spacious room
Stayed in December 2023
Reviewed: October 9, 2023
Mildred
United States of AmericaProperty’s airport shuttle was totally useless and I had to spend. $40+each way to get to the property from the airport and to get back to the airport on time in the morning. Airport shuttle should operate for longer hours.
Basic room with basic amenities. Accommodating staff
Stayed in October 2023
Reviewed: October 6, 2023
Michael
United States of AmericaGet rid of the carpet. Install hard floors. Easier to clean.
Great Location, close to very good restaurants.
Stayed in September 2023
Reviewed: October 4, 2023
Melva
United States of AmericaI saw a bug. I saw a few ants.
The location was really great. It worked out good.
Stayed in October 2023
Reviewed: September 12, 2023
Karen
United States of AmericaCarpet in room & hallway needs replacing. Breakfast was just ok.
Front desk clerk was super sweet. Location was good
Stayed in September 2023
Reviewed: September 1, 2023
Russell
United States of AmericaBreakfast could have been a better quality.
Convenient quick stop near Grapevine. Friendly staff.
Stayed in August 2023
Reviewed: August 21, 2023
Taarup-esbensen
DenmarkYou need to be aware that the airport shuttle service ends at 18:00. We had to pay a cap of around 20 USD plus tip for the to the hotel. We were not aware of this when booking through Booking.com and would have liked to know.
We had a short stay in the US as we were travelling to another destination in America. Friendly personnel and a nice atmosphere at the hotel and the breakfast was true American. Nice restaurants are just around the corner.
Stayed in July 2023
Reviewed: August 7, 2023
Debra
United States of AmericaThe pool and pool area was not clean or well maintained.
The hotel was quiet and the room was clean.
Stayed in July 2023
Reviewed: July 25, 2023
Joanna
United States of AmericaRoom needed to be painted.
Breakfast was nice. Airport shuttle was convenient.
Stayed in July 2023
Reviewed: July 24, 2023
Christian
United States of AmericaFree shuttle to the airport.
Stayed in June 2023
Reviewed: September 27, 2022
Pam
United States of America.
Stayed in September 2022
Reviewed: September 24, 2022
Martin
United States of AmericaNothing
All
Stayed in September 2022
Reviewed: August 24, 2022
Casey
United States of AmericaWhole building smelled really badly of mold/mildew. So much so that it stuck in my hair and clothes :/
Seemed like an order hotel but had been updated.
Stayed in July 2022
Reviewed: July 19, 2022
Kasey
United States of AmericaNot enough breakfast options. Need more baggage carts for guests.
The location was a great. The quietness at night.
Stayed in July 2022
Reviewed: June 13, 2022
Øyvind
NorwayThe combination of old and worn and expensive is not the greatest of experices, and on top all american breakfasts sucks, as it only offeres a lot of not good food for a bad start of the day, but that accounts for all american breakfasts on all hotels in this class of hotels. European breakfast gives a better start of the day in general.
The hotel looks old and worn, the beds however were the best during our 3 week holiday.
Stayed in June 2022
Reviewed: June 13, 2022
Jessany
United States of Americathe sink was clog and the iron didn’t work at all.
the hotel was clean it was just the carpet that had a weird smell.
Stayed in June 2022
Ascot, UK
Ramsau, Germany
Gallegos, Spain
Exmouth, UK
Sežana, Slovenia
Sveti Vlas, Bulgaria
Kenting, Taiwan
Chandīgarh, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content