2615 Elm Hill Pike, Nashville, TN 37214, United States of America
#188 of 362 hotels in Nashville
Guests' ChoiceBased on 296 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.5
Facilities
8.1
Staff
8.7
Value for money
8.1
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 16, 2024
Huaranga
United States of AmericaHotel room was not clean. There were visible foundation stains on countertop as well as plenty of dust on all surfaces. I had to clean off everything myself. I also did not like that employees seemed to be giving forced "good service" and took over at the breakfast counter, not only touching my food which I did not appreciate, but also making me feel uncomfortable.
I appreciated the value and proximity to things in the area I wanted to do. Beds were comfortable.
Stayed in April 2024
Reviewed: January 2, 2024
Erwin
NetherlandsNothing
Nice quite clean room with good beds, shower etc. Coffee maker at the room. Breakfast is good. Close tot the airport. Absolutely good mid class hotel !
Stayed in December 2023
Reviewed: November 21, 2023
Loren
United States of AmericaParking was a problem because of a Mexican restaurant's customers using all the good spaces that should be reserved for hotel guests. Very poor breakfast offerings. Waffle maker was broken. 😞. Person who put plastic utensils put them in holder with tines up instead of handles up. Very unsanitary given COVID protocol.
Location and comfort of rooms.
Stayed in October 2023
Reviewed: November 11, 2023
Deborah
United KingdomVery comfortable. Close to airport.
Stayed in October 2023
Reviewed: October 19, 2023
Ruby
United States of AmericaThe worn out couch
Very nice facility. The decor was a bit dated, but the room was large and comfortable, with the exception of the sofa bed. Very old and worn out.
Stayed in October 2023
Reviewed: September 29, 2023
Rose
United States of Americano complaints
comfortable stay, good breakfast, clean room and bathroom, good parking
Stayed in September 2023
Reviewed: August 12, 2023
Elisa
ItalyBig room Pool is amazing in a hot day. city center at 15 minute car distance
Stayed in August 2023
Reviewed: June 30, 2023
Koku
Sri LankaThe staff is very friendly and was helpful during all occasions, the 24hrs front desk is a plus point.
Stayed in June 2023
Reviewed: June 29, 2023
Mary
United States of AmericaWe wish we would have been told that the pool was not going to be open while we were there ! And few of the staff was hard to under stand and some I dont think could speak English or understand it . But there was a young Girl at the front desk on Sat the 24th for the evening shift sorry dont know her name but she was Very helpful and a joy to talk to she was the Best of all of the staff we came in contact with while we were there hope you commend her for a job well done Please !!!
The breakfast was bit to be desired could have had more choices , The room was very clean and spacious and the bed was very comfy one of the best beds for a Hotel . The show was clean and had great water pressure !
Stayed in June 2023
Reviewed: June 2, 2023
Linton
United States of AmericaWe booked here because of the pool. When we went to swim we were told it was closed. Couldn't tell us why or even when it would be opened back up.
Room was very clean and spacious. Had a variety of foods for breakfast.
Stayed in May 2023
Reviewed: May 26, 2023
Tammy
United States of AmericaElevator was broken.
Stayed in May 2023
Reviewed: May 23, 2023
Blase
United States of AmericaBreakfast was okay - scrambled eggs, sausage patties and make-your-own waffles in addition to fruit and cereal. Hot items were not replenished timely. Floor in food area was very sticky. Person at front desk was also the one who had to make and refill the breakfast, so times with nobody at front desk. They needed more help, but the people were friendly and helpful.
Rooms were big. Good restaurant on site. Location of hotel easy to get to and easy drive to downtown.
Stayed in May 2023
Reviewed: May 8, 2023
Kathy56
United States of AmericaNo hot tub
Location great. Close to everything. Nice feature to have on site restaurant
Stayed in May 2023
Reviewed: May 2, 2023
Ilseve
United States of America- Close to the airport - Free airport shuttle every hour starting at 4am - Free breakfast - Spacious room - Mexican restaurant inside the hotel
Stayed in April 2023
Reviewed: April 16, 2023
Natalia
United States of AmericaI was allowed to be checked in early which was awesome especially after a very long red eye. Everyone was kind, and the room was clean, breakfast and the shuttle was a great touch
Stayed in April 2023
Reviewed: April 11, 2023
Jana
United States of Americaprompt airport shuttle & friendly staff
Stayed in April 2023
Reviewed: April 4, 2023
Gerald
United States of AmericaThe limited breakfast
The space and the cleanliness
Stayed in April 2023
Reviewed: March 30, 2023
Charlene
United States of AmericaI would have given the hotel a ten but the scramble eggs and sausage patties on the continental breakfast were cold.
Stayed in March 2023
Reviewed: March 28, 2023
Jennifer
United States of AmericaStaff, room, cleanliness, quiet
Stayed in March 2023
Reviewed: March 10, 2023
Travis
United States of Americathe breakfast was not the best and it always run out very quickly
staff was friendly and very helpful. Plus the Mexican restaurant was great
Stayed in February 2023
Reviewed: January 24, 2023
Dennis
United States of AmericaVery nice breakfast and rooms were big ,clean and staff was exceptional. Location was easy getting to and from anywhere in the city.
Stayed in January 2023
Reviewed: December 8, 2022
Christine
United States of Americait was dark. the lighting was not good. it is an older hotel.
location
Stayed in December 2022
Reviewed: December 2, 2022
Judy
United States of AmericaThe shuttle does not run after 11 PM!!! I emailed the hotel several times to confirm that I could use the shuttle because my flight was arriving after midnight. The hotel never responded. The hotel left reviews on booking.com that indicated that the shuttle picked up after midnight. On the day of my flight, I called the hotel to confirm and was told that the shuttle did not run that late. In addition, there were two huge gashes in the carpet in my room, right near the door.
Pleasant staff, spacious and well appointed room, very hearty breakfast (biscuits, eggs, bacon/sausage, etc), restaurant right off the lobby (I ordered a margarita to go, and took it to my room!).
Stayed in October 2022
Reviewed: November 27, 2022
Theresa
United States of AmericaThe breakfast eggs n sausage
Nice rooms
Stayed in October 2022
Baveno, Italy
Prague, Czech Republic
Florence, Italy
Nasushiobara, Japan
Vrsar, Croatia
Marsala, Italy
Tourtour, France
Gili Trawangan, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content