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  5. Reviews of Extended Stay America Select Suites - Columbia - Ft Jackson

Reviews of Extended Stay America Select Suites - Columbia - Ft Jackson This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5430 Forest Drive, Columbia, SC 29206, United States of America

#80 of 106 hotels in Columbia

Guests' Choice

Review Score

Based on 296 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.5

  • Location

    7.6

  • Facilities

    6.2

  • Staff

    7.6

  • Value for money

    6.6

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 12, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    When I didn’t like you had to pay for Internet

    Stayed in March 2024

  • Reviewed: April 7, 2024

    6.0
    Comfortable night.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Lady didn't know how to check Me in cause I used booking.com for my reservation. Was trying to make me pay twice after I told her I already paid online and I had the confirmation number and pin with my license and debit card that I used.

    Comfortable bed

    Stayed in April 2024

  • Reviewed: March 21, 2024

    6.0
    I found it to be very clean but the light fixtures 2 didn’t work and the desk leg was ready to fall off but I felt it wa
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A little run down

    Location

    Stayed in March 2024

  • Reviewed: November 29, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    feel unsafe

    location

    Stayed in November 2023

  • Reviewed: November 15, 2023

    7.0
    It was fine but no cigar.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    There wasn't a hair drier in the bathroom or if there was one there I couldn't find it. There wasn't a unused electric receptacle close enough to the bed to allow me to plug in my CPAP machine.

    The room including the furnishings were fine and met my expectations.

    Stayed in November 2023

  • Reviewed: November 5, 2023

    5.0
    Fair
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    someone yelling and fight everyday on ground floor and dog barking day and night. Bad experience to stay. Will never come back again. This place make me feel unsafe.

    Location close to base easy to get in and out.

    Stayed in November 2023

  • Reviewed: November 3, 2023

    5.0
    Cheap if you need a place, but wouldn’t recommend.
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was run down. There were bugs in our room. Water temperature fluctuated wildly when trying to take showers.

    Parking was convenient .

    Stayed in November 2023

  • Reviewed: October 23, 2023

    6.0
    Overall it was nice
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The noise and the items that was suppose to be in the room was not in the room

    It was a nice hotel

    Stayed in October 2023

  • Reviewed: October 8, 2023

    7.0
    Good
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    basin sink that was not repaired. No clear guidelines on extra charges/ per hour if chek out was delayed. This could have been accomodated since my arrival was 3 hour delayed... and that was communicated in advance... The main door lock needs repairs... Everything else was good... Room 123

    Teri was very courteus. Appreciate that kindness.

    Stayed in October 2023

  • Reviewed: September 25, 2023

    5.0
    Left exspensive makeup and case that was not turned in.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was no breakfast

    Stayed in September 2023

  • Reviewed: August 29, 2023

    5.0
    It could have been better. Air conditioner was set too cold.
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights

    There was no hot water available

    Stayed in August 2023

  • Reviewed: August 11, 2023

    5.0
    Stay would have been wonderful if roaches weren’t everywhere.
    • Leisure trip
    • Family with young children
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Lots of roaches & hot water worked when it wanted to. Also, they chose to redo the entire parking lot at one time. Getting in and out was horrible and a safety hazard.

    Location and it’s a quiet area.

    Stayed in August 2023

  • Reviewed: July 24, 2023

    5.0
    To Sum it up it was Close to a Wal Mart and places to eat, But I would not Recommend Staying There
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    There was an Incident between people staying there, It got very loud and also It seemed this was not the first time Also One part of the Hotel faces the interstate and it was loud at times. Also there seemed to be a bad element of some People staying there, Thankfully I told them to put me on the third Floor. The elevator was also very Slow

    The Bed was o k , But the carpet was very dirty, The person at the front desk seemed to be helpful

    Stayed in July 2023

  • Reviewed: July 10, 2023

    7.0
    Overall good stay for what I needed
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    it was located at the interstate so lots of noise and people around felt a little unsafe

    The size of the room and amenities

    Stayed in July 2023

  • Reviewed: June 20, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The floor in the bathroom had stained tile

    Nice enough clean nice price for one night

    Stayed in June 2023

  • Reviewed: June 17, 2023

    5.0
    The room was nothing like the picture on the website and the floor was disgusting
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was lumpy and not very comfortable. Not enough pillows…. the bath tub didn’t look very clean and the worst part was the floor. Someone had spilled something on it and it had dried into a big sticky spot right next to the bed. I wiped it up with a wet washcloth and the cloth was pitch black. I could also feel dirt on my feet when I was walking around the room barefoot and the bottoms of my feet were filthy! They obviously don’t sweep or mop the rooms. The other thing was that there was no ice available, which I thought was weird. It was an ok visit for one night but I don’t think I’d stay there longer than that.

    Dave, at the front desk, was very nice.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    6.0
    expected more facilities for the money spent
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    cigarette smell in the room from the time we entered until we left, did not like it all, very uncomfortable no hand soap in the bathroom No readily available utensils, there was sign about the provision of utensils if requested. I was under the impression that the kitchen would have it ready. breakfast was free but I expected better breakfast at least some eggs

    close to grocery stores and highways staffs were very pleasant enough parking plenty of towels

    Stayed in June 2023

  • Reviewed: June 4, 2023

    5.0
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: May 22, 2023

    7.0
    the nice staff is the only reason why I stayed and didn’t cancel!
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    guest was loud all night, playing loud music, they were smoking and the smoke came in my room, my door handle was broken so it was a safety issue getting in my room, the bathroom was dirty, toilet had hairs in the toilet, hairs in the tub, dried up toothpaste in the sink, hairs in shower, trash on the bathroom floor, hairs in the bed… the room smelt of mold .. my nose was stuffy all night!! you can tell the filters needs to be changed bc the room smells like straight musk n mildew!!!

    staff was friendly and nice and helpful

    Stayed in May 2023

  • Reviewed: May 9, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    One burner of hot plat works

    Hair dryer and two burner working hot plate

    Stayed in May 2023

  • Reviewed: May 7, 2023

    7.0
    it was very good overall
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    rooms needs to be updated.

    the bed was very comfortable. property is located in a very good location

    Stayed in May 2023

  • Reviewed: May 4, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location from interstate 77 was ideal

    Stayed in May 2023

  • Reviewed: April 8, 2023

    5.0
    they should consider hiring more employees with good attitudes
    • Business trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the employees are rude especially Pandora and some of the ladies there .

    the locatoin is perfect

    Stayed in March 2023

  • Reviewed: March 19, 2023

    5.0
    we stayed there because it was close to the military base where my little brother was graduating from basic training
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    we got 2 rooms. in one the water did not get hot only lukewarm and in the other it was scolding hot.

    The property was in a good location very close to food and shopping. the beds were very comfortable and the rooms were clean.

    Stayed in March 2023

Showing 1 - 25

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