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  5. Reviews of Quality Inn London

Reviews of Quality Inn London This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

400 GOP Street, London, KY 40741, United States of America

#9 of 12 hotels in London

Guests' Choice

Review Score

Based on 205 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    8.1

  • Facilities

    7.1

  • Staff

    8.1

  • Value for money

    7.5

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 15, 2024

    8.0
    Great location, exceptional staff.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Needed basic repairs.

    Location and staff.

    Stayed in April 2024

  • Reviewed: March 22, 2024

    6.0
    It was suitable as we were travelling home from vacation
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Climbing the steps Rather dark at back of hotel so more lighting Don’t know if we received our points……… Haven’t heard about money owning us or our receipt …………………….

    It was good, enough to eat.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    6.0
    Disappointing stay. I am staying in the area for several months. I doubt that I stay here again.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights

    I didn't like: The ice machine was broken, the orange juice was not very good, no eggs for breakfast, TV was not on, with the exception of checking in, the staff did not speak to me as I walked past front desk numerous times. In addition, the pool was closed, and the hot tub was hot, but the jets did not work. Really? And what is with the guy who appeared to be living out of a storage unit in front of the entrance? With a grill, picnic table, friends, and junk lying around? And, there was no guide for the TV. One must go through every channel one-by-one. Annoying.

    I liked: My room, the lobby was pretty and I liked the location.

    Stayed in February 2024

  • Reviewed: October 18, 2023

    8.0
    Quality Inn on the hill
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There's a little mildew on the bathroom ceiling. The pool was a little cold and overfilled and the hot tub didn't work.

    Beds are super comfortable. We never saw any bugs or anything. The continental breakfast was pretty good.

    Stayed in October 2023

  • Reviewed: September 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All the smokers hanging around everywhere, hot tub not working, broken chairs around the pool area

    Location and price

    Stayed in September 2023

  • Reviewed: August 27, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The hot tub has been broke for two years it was very disappointing

    The pool was great the food was good.

    Stayed in July 2023

  • Reviewed: August 20, 2023

    7.0
    Great staff, Clean Room, shouldn’t advertise breakfast!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Air Condition didn’t work, and they moved us to another room, they had trouble getting it to work, the hot breakfast was a joke, out of all the quality inns we had stayed at this one had the worst breakfast selection we have ever seen to claim they had breakfast.

    The lady at check-in was super, I couldn’t ask for anybody nicer, or to try harder! Easy access close to the interstate!

    Stayed in August 2023

  • Reviewed: July 23, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room smelled musty and the bathroom door handle was loose.

    Quiet setting, clean rooms, and breakfast included.

    Stayed in July 2023

  • Reviewed: June 15, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Needs some updates in room lamps didn't work

    Locations

    Stayed in June 2023

  • Reviewed: June 3, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They did not have any towels or washcloths. The room came with 2 and that was it. Breakfast had a few little selection.

    The room was nice.

    Stayed in May 2023

  • Reviewed: May 28, 2023

    8.0
    I’d pay a little more and stay elsewhere
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the staff was very limited, but I know that’s how it is these days. those that were working did a good job.

    fair price

    Stayed in May 2023

  • Reviewed: May 26, 2023

    8.0
    It was peaceful and comfortable
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hot tub was down

    Stayed in May 2023

  • Reviewed: May 10, 2023

    8.0
    Sit around and wait then bounced around on the bed.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I prepaid and it took over an hour to get checked in, and they then required a deposit I assumed was taken when I prepaid.

    The bed. My buddies wife and i broke it in for yuns, your welcome.

    Stayed in April 2023

  • Reviewed: May 10, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast

    Just okay

    Stayed in March 2023

  • Reviewed: April 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff and the property was located near downtown London KY.

    Stayed in April 2023

  • Reviewed: April 3, 2023

    8.0
    Nice stay, comfortable beds, good breakfast
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness could be improved

    Comfortable, good breakfast and liked that it was served early

    Stayed in April 2023

  • Reviewed: March 5, 2023

    6.0
    overall, good visit.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They have updated and remodeled recently, yet the lamps and light fixtures were old and Rusty. updates needed there!

    property was clean and close location to lots of dining options, interstate, etc.

    Stayed in March 2023

  • Reviewed: February 20, 2023

    8.0
    clean and comfortable room, easy drive up to unload on the first
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    clean room, comfortable bed and good breakfast selection

    Stayed in February 2023

  • Reviewed: February 7, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The sink was clogged in my room and the bed was not the best to sleep in also the jets in the hot tub didn't work and there were never any towels in the pool area. Breakfast didn't have many options.

    The location was great and the staff friendly the room was small but clean.

    Stayed in February 2023

  • Reviewed: January 20, 2023

    8.0
    It was good. Change up the sign out at highway to make it perfect.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    You need a better sign out on highway and lighting it up would have helped as we drove around quite a bit trying to find the hotel Because it was extremely cold the fellow next door started up his diesel truck early about 6 am to get it warmed up. This did not disrupt us too much as we were awake and decided to get the snow off our truck-it was a gas truck and did not need as long to warm up.

    The location gave a great view of I-75 so that we could see snow removal was happening. The room was clean and staff good. A hot breakfast would have suited my husband. However the continental breakfast was good. I picked up a couple of apples and 2 muffins in case we got stranded on the highway. Fortunately our side was moving along well. The other side of I75 was stopped for about 60 miles so they could remove trucks and vehicles from the median

    Stayed in December 2022

  • Reviewed: January 5, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    looked newer on the outside, metal on lamps were corroded and rusty appearing.

    Stayed in December 2022

  • Reviewed: November 14, 2022

    8.0
    good stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    property needs some updates

    convenient location for travelers, clean sheets, comfortable bass, clean good towels

    Stayed in November 2022

  • Reviewed: October 15, 2022

    6.0
    Pleasant
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    poor signage and access. i arrived late and tired not good

    right place

    Stayed in October 2022

  • Reviewed: August 8, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Refrigerator didnt work and hair dryer. Had to park away from room because other people were taking up 2 spots. Some of the other people staying there and what appeared lived there were shady.

    Location was right off interstate and easy to find.

    Stayed in August 2022

Showing 1 - 25

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