1616 Hardy Cash Drive, Hampton, VA 23665, United States
#28 of 28 hotels in Hampton
Guests' ChoiceBased on 261 hotel reviews
4.2Cleanliness
4.8
Comfort
4.9
Location
5.9
Facilities
4.6
Staff
6.7
Value for money
4.9
Free Wifi
5.6
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End of dialog contentReviewed: April 14, 2025
Wollam11
United StatesRoaches. There were roaches.
The front desk lady was terrific. She has a future in hotel management if she so desires. I also like how friendly everyone was with each other, like a community of friends.
Stayed in April 2025
Reviewed: March 6, 2025
Raven
United StatesThe whole entire building needs to be cleaned,have pest control services,all carpets need to be removed and replaced throughout building. I had to spray my room due to all the roaches crawling everywhere and sweep my floor cause housekeeping didn’t do it.
I enjoyed the staff at the front desk very friendly and very helpful.
Stayed in March 2025
Reviewed: October 1, 2024
Tom
United KingdomThe Hotel was in need of refurbushment. It had stained and dirty carpets, the room was in a poor state of repair and the facilities were tired and destressed looking. It was not a good example of what your brand can be like.
The Hotel was well located for our needs.
Stayed in September 2024
Reviewed: September 29, 2024
Lakisha
United StatesThere is a very bad roach infestation & someone allowed their dog to urinate in the hallway on the carpet.
Friendly staff. Very accommodating. Truly appreciate them.
Stayed in September 2024
Reviewed: July 30, 2024
Wheeler
United StatesThe bed fell through the frame the floors were dirty and there was no toilet paper in the bathroom and the light by the bed start a flickering and I ask for a handicap room and I didn't get it and there is not enough handicap parking the hallways always smell like weed and is always hot and there were no blankets or comforters on the bed and there was only two pillows and the hall floors are all stained up
The staff was very good but other than that not else was good
Stayed in July 2024
Reviewed: June 27, 2024
Gina
United StatesThe hotel is filthy. The hotel needs a major renovation with the removal of all carpet and install a better flooring. The lampshades need to be replaced, the kitchen updated, new window treatment. The dogs and visitors on the first floor only. I would not recommend this hotel because of its present living condition. A refund would be considerably wonderful 😊
The location. The courtesy of the desk clerk.
Stayed in June 2024
Reviewed: May 18, 2024
Stephanie
United StatesThe first room they gave me was not clean, and someone had been in the bed. No blankets, dead bug on bathroom floor, no toilet paper holder.
The staff was nice!!
Stayed in May 2024
Reviewed: February 25, 2024
Alaric
United StatesThe black mold on the walls.
I was able to book a room on short notice.
Stayed in February 2024
Reviewed: January 24, 2024
Joey
United StatesThey act like they wanna work with you but if one incident happens even if it was out of your control they will evict you or not let you extend your stay. They have roaches in there rooms and the bed frames were absolutely chewed up from previous animals and they don’t seem to care about changing them out instead they have people here installing gutters lol. They seem to care more about the outside than the inside. There are a lot of drug activity and people laying around in the halls during the night time. The room we checked into the toilet stopped working a few flushes in. We also had to clean our own bathtub because it wasn’t clean due to black marks and previous smokers. I wouldn’t recommend staying here unless you absolutely have no choice and need to save money. I book online and it says 75$ a room but I’m easily charged 86 almost 90 later and that’s daily. Cheap but expensive. They also will try to sell you 5 star reviews. They told me if I gave them a 5 star review they would discount my room 10$ lol but never did. Other than that, 75$ pet fee. Some rooms have more than 3 dogs and it’s actually against there rules but management seems to have there pick of favors they will let get away with stuff. Oh one last thing. The elevator will give you little heart attacks as it makes disastrous noise on the way up and down. Good luck.
The property is sitting on a well busy area near lots of shopping centers and food and a close exit to the highway.
Stayed in January 2024
Reviewed: January 4, 2024
Kerri
United StatesBed was broken and box spring exposed and very old/dirty
Convenient to the Coliseum
Stayed in December 2023
Reviewed: January 2, 2024
Shawn
United StatesStudio 6 more like motel 1, why did I come alone just to find out that I laid down with a cockroach. Then I saw a spider in the bathroom. Told front desk they said they will spray more, I shouldnt have paid a dime i paid to be alone not have roaches room with me for the night.
Stayed in January 2024
Reviewed: December 18, 2023
Synquest
United StatesThe shower wasn’t clean, The bed was horrible and also didn’t come with a blanket
Stayed in December 2023
Reviewed: November 2, 2023
Bria
United StatesFilthy showers and filthy walkways to rooms Barking/whining dogs neglected during long stretches throughout the day and night Use of cleaning products that smell good and don't disinfect and remove dirt/grease/grime Lack of effective housekeeping/cleaning practices Using old/soiled mattresses/box springs in partially renovated rooms
Location of the building Friendly staff
Stayed in October 2023
Reviewed: October 14, 2023
Saunders
United StatesIt was very dirty and not very pleasant to the nose
Kinda ugly
Stayed in October 2023
Reviewed: September 7, 2023
Daypire78
United StatesThe place is falling apart. The first room had no TV and the second we couldn't control the volume
Stayed in June 2023
Reviewed: August 16, 2023
Jasmira
United Statesbecause it's an extended stay the entrance is treated like a front porch. The AC wall unit while it worked properly, you could see outside which means bugs can get in.
it was inexpensive and a convenient location to the next destination.
Stayed in August 2023
Reviewed: August 15, 2023
Rashard
United StatesThe bed was on the floor without a railing
The fact that you can smoke
Stayed in August 2023
Reviewed: August 8, 2023
Sheena
United StatesThe air was either not on or not working. The clasp to the frame of the bed came off or loose, maintenance put the çlasp back on and it came undone again.
The hotel was in a very convenient area for places to go. Close to family and restaurants.
Stayed in July 2023
Reviewed: July 9, 2023
Taunda
United StatesThe check-in was nightmarish!! Three.. count em 3 clerks at the desk and no organization. We were supposed to be able to check in by 3pm but was delayed.. got there around 6pm and had to wait over an hour for rooms to be ready only to hear "well, they've got to wait" from whomever was getting our rooms straight; nevermind that our event had already begun and that we had already given them an hour! . Didn't get the rooms I had selected and over heard one clerk tell another that anyone else who has a reservation is out of luck we're booked!! I booked weeks in advance.. no one has time for this mess! And I wish I had taken pictures of this unfinished room.. no doors on lower cabinets, no t.v. in one room and one that just didn't work in the other. And kitchenette.. for what?! Not one fork, spoon, glass, plate, pot or pan.. I was mislead! Oh and no light bulbs in either bedside wall lamp. When I called the front desk no answer and I guess after a certain time a metal partition comes down over the check-in window, its like you're on your own!!
I can tell this "used to be" a nice place. Outside of the property very nicely kept.
Stayed in July 2023
Reviewed: June 27, 2023
Jacquenline
United StatesIt’s smells like dog
Nothing
Stayed in June 2023
Reviewed: May 22, 2023
Linda
United StatesNOT cleaned. Very rarely. NO Laundry.... NO stable Housekeeping; LAUNDRY room has ALWAYS BEEN OUT OF ORDER; NO SHEETS, NO BEDDING, NO NOTHING BUT Nice people.
Stayed in May 2023
Reviewed: May 8, 2023
Nyqueeta
United StatesI didn’t get the room i paid for
it’s quiet
Stayed in May 2023
Reviewed: May 2, 2023
Delonte
United StatesI prebooked using booking.com. I called a few days ahead to make sure everything was good with having a smoking room. They said sure no problem they see it on their screen. I got there and my smoking room was not available (same issue before with the same place, but different management with the same results). After some waiting another room was found, but before I could go up housekeeping informed the front desk bathroom started flooding. So about an hour after getting there a room was finally found for me to stay in. And when I got in the room there were no towels at all in the room, the bathroom light/fan was making a crazy sound like it was about to come out the ceiling and there was no remote for the TV. Manually changing channels in 2023 is crazy. By that point no need to deal with the front desk. Luckily I always take everything with me when I go out of town.
Toilet paper...it wasn't the cheapest kind I usually see in hotels. There were hangers in the closet.
Stayed in April 2023
Reviewed: April 16, 2023
Jackie
United Stateschecking in there was a security guard. All tatted up joking about someone who was ill (some where along these lines). A lot of random people standing outside smoking blocking direct access to the door. lobby/corridor filthy. Kill cockroach on wall. There where holes in the walls. Half of security lock was gone.
Location.
Stayed in April 2023
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