4515 North Carolina Highway 55, Durham, NC 27713, United States of America
Based on 89 hotel reviews
4.4Cleanliness
5.4
Comfort
5.5
Location
6.5
Facilities
5.0
Staff
6.5
Value for money
5.4
Free WiFi
5.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 24, 2023
Miller
United States of AmericaI don't normally leave bad reviews and i saw other poor reviews on this place but sometimes you realize that at times,bad reviews are unwarranted,so i give benefit of doubt. I have stayed at other Extended Stays in Raleigh with good experience but this one was very disappointing! not clean at all, no type of kitchenware, no ironing board or even one hanger in the closet! The only thing in the room was ONE bar of soap. No info on website to indicate that "Select"Suites is not the same as other Extended Stays. You have to buy cookware or dinnerware at the desk $39.99 and this location does not offer a continental breakfast as the website states. This location has mostly long-term "residents". Extended stay needs to clarify the difference between the types of hotels! I opted for a place with kitchen so i could do my own meals, coffee. Had I known up front I could have been more prepared or just chosen another location all together. This was not worth the $90+ per night!
The bed was comfortable, location was good and well lit outside so it felt safe.
Stayed in October 2023
Reviewed: December 20, 2022
Darin
United States of Americafirst room I checked in had no heat working. I got my room switched but get to other room there’s ants trailing everywhere and tub wasn’t the cleanest
In a great location and accessible to anything needed.
Stayed in December 2022
Reviewed: July 15, 2022
Tina
United States of AmericaThe location was in a questionable area. Also, I had to check out early, but have not received reimbursement.
The staff were friendly and helpful
Stayed in July 2022
Reviewed: May 7, 2022
Queenester
United States of AmericaThe stairway was dirty the carpets in the room needs to be changed, there were seems to me like drug addicts walking almost all night,there were no pots pans glasses or any kind of dishes in the room.
The people at the front desk were really nice.
Stayed in May 2022
Reviewed: October 28, 2021
Savannah
United States of AmericaThey didn’t have no dishes and no soap!!
Stayed in October 2021
Reviewed: October 11, 2021
Dante
United States of AmericaLoud, dirty, small rooms.
Location
Stayed in October 2021
Reviewed: June 27, 2021
Charlotte
United States of AmericaMainly location, I guess.... I was approached by someone selling "hot" items outside my room.... Room next to me had music playing loud enough to ID songs, the bass was extremely loud, had to get another room after a few hours.
The attendant moved me w/o an issue.
Stayed in June 2021
Reviewed: June 18, 2021
Stacey
United States of AmericaLong check-in process, had to switch rooms because my first room when I got to it the door was ajar and the smoke alarm was going off. Second room stove top didn't work at all, shower curtain is super short so had to be careful of water going all over the floor, the bed was so so, not super comfortable but not the worst I've ever slept on. Had some issues with guests in other rooms making excessive amounts of noise in the middle of the night to the point of the bed and tv in my room shaking and other guests arguing and banging on doors including mine.
Close proximity to the highway
Stayed in June 2021
Reviewed: January 8, 2024
Michael
United States of AmericaI was unable to get any type of service or linen during my stay. I inquired about this from a staffer and was told that I had to talk to someone in management about that.
Stayed in November 2023
Reviewed: November 29, 2023
Roberts
United States of AmericaI booked a pay later room when I arrived I was informed at 8pm that they did not have an available room. However at 1:30am they tried to charge my card. Fortunately I was able to find another room and paid for it so the payment was declined at Extended Stay. But with them being fraudulent I will NEVER book here again.
Stayed in November 2023
Reviewed: November 9, 2023
Tony
United States of AmericaNothing
This property deposit $100 deposit $50 it at worth it
Stayed in November 2023
Reviewed: October 31, 2023
Cassidy
United States of AmericaSqueaky bed, couldn’t really get comfortable.
Quiet, peaceful, wonderful/helpful staff.
Stayed in October 2023
Reviewed: August 11, 2023
Yearrell
United States of AmericaThey have roaches all over and it’s stinks not cleaned at all roaches on all the walls
Stayed in August 2023
Reviewed: July 30, 2023
Steve
United States of AmericaWhen we arrived for check-in, I was informed that they had no rooms available per the specs of my confirmed reservation. Luckily, I was able to find another room not too far away, even though most hotels in the area were already fully booked. Although the GM tried to help, she wasn't the most pleasant given the circumstances.
Proximity to highway.
Stayed in July 2023
Reviewed: June 28, 2023
Arnoldo
United States of AmericaEverything! the bed wasn't balanced it seem and felt like it was broken you would move to one side and the other side would go up, it was wobbly . Also when we got to our room there were trash bags just laying in front of our room. One of the other things that stood up was the floor of the room they seem like they weren't mop in days, they were sticky. The TV was broken! Last of the many things that were unpleasant about that stay was the odor the room had.
absolutely nothing!
Stayed in June 2023
Reviewed: May 16, 2023
Jeffeey
United States of AmericaHow unsanitary the room I was given was.
N/A
Stayed in May 2023
Reviewed: April 10, 2023
Curtis
United States of AmericaThe place needs trash 🗑 cans inside and out
It was clean neat except under the bed
Stayed in April 2023
Reviewed: April 4, 2023
Tasha
United States of AmericaAfter I was told there were no rooms available the next person checked in with no issue.
My experience never occurred because once I arrived after booking I was told there were no more rooms available. This was at check in a little after 3pm and after I already paid. Why would you promote a room you did not have available is the question?
Stayed in March 2023
Reviewed: March 23, 2023
Richard
United States of AmericaThe only thing is keep fresh fruit
The staff extremely good folks very kind in spirit everyone who visit stay here better than all hotels in the area no trash at all
Stayed in March 2023
Reviewed: March 1, 2023
Liz
United States of AmericaMy experience at your motel was truly terrifying. My room didn't have hot water and the main light was out so I only had the bedside lamp and my flashlight for light. The bed sheets were stained. The room reeked of cigarettes. Trash bags that needed to be taken to the dumpster sat outside my window. It was 11pm at night when I checked in. As I was walking to my room, a woman staying in a unit next to mine called out that she would watch and make sure I made it to my door safely because other "tenants" were shouting and fighting and she was worried for my safety. I would have gone to the front desk to ask to be switched to another room but once I made it to my room I was too scared to leave. Dogs barked all night. People were shouting and fighting. I heard someone banging on a door a couple of rooms down from me. I prayed. The next morning I went to the front desk because I was charged twice for my stay. I had paid via booking.com prior to my arrival but then I was told to pay again at the desk when I arrived. I should have not done that. I was too tired to protest and I should have asked more questions then. In the morning when I tried to explain what happened I was shut down and told that the motel doesn't do refunds. I was polite. I didn't ask for a refund for my terrible experience. I asked for a refund for one of the double charges. I'm just grateful no one broke into my car in the parking lot.
My experience at your motel was truly terrifying. My room didn't have hot water and the main light was out so I only had the bedside lamp and my flashlight for light. The bed sheets were stained. The room reeked of cigarettes. Trash bags that needed to be taken to the dumpster sat outside my window. It was 11pm at night when I checked in. As I was walking to my room, a woman staying in a unit next to mine called out that she would watch and make sure I made it to my door safely because other "tenants" were shouting and fighting and she was worried for my safety. I would have gone to the front desk to ask to be switched to another room but once I made it to my room I was too scared to leave. Dogs barked all night. People were shouting and fighting. I heard someone banging on a door a couple of rooms down from me. I prayed. The next morning I went to the front desk because I was charged twice for my stay. I had paid via booking.com prior to my arrival but then I was told to pay again at the desk when I arrived. I should have not done that. I was too tired to protest and I should have asked more questions then. In the morning when I tried to explain what happened I was shut down and told that the motel doesn't do refunds. I was polite. I didn't ask for a refund for my terrible experience. I asked for a refund for one of the double charges. I'm just grateful no one broke into my car in the parking lot.
Stayed in February 2023
Reviewed: January 24, 2023
Rigs
United States of AmericaIt was Not very clean. It looked as if there was blood on the wall and or body fluids in places all over the room. Needed painting and frig was very clean.
The room had all that I needed in it.
Stayed in January 2023
Reviewed: December 29, 2022
Hamilton
United States of Americano hot water and totally not what it represents
nothing
Stayed in November 2022
Reviewed: December 24, 2022
Tiffany
United States of AmericaThe door was open upon arrival. The people who live there had HUGE dogs almost gave me a heart attack. BE PREPARED TO FIGHT ROACHES! No extra blankets pillows are wash cloth upon request NO ONE AT FRONT DESK YOU HAVE TO CONSTANTLY CALL A DIFFERENT NUMBER TO CALL THE ATTENDANT TO COME TO THE DOOR! Broken lamp shades( I forgot to take pics) DO NOT SHUT THE BATHROOM DOOR you WILL be lockes in!! We didn't dare turn the stove on! Tub so terrible we washed up at the sink NO HOT WATER we were there from midnight to 7am we got out of there!
The location, was near major highways, restaurants and stores
Stayed in December 2022
Reviewed: November 19, 2022
Nyasha
United States of AmericaBreakfast.
No breakfast.
Stayed in November 2022
Reviewed: October 31, 2022
Jeanna
United States of AmericaThe entry door safety latch was broken, screen missing from window and felt windows would be easily broken into, fist hole in bathroom and area around doorknob damaged. Several people around my room entrance. Some appeared and talked as if mentally unstable. I felt so unsafe that I only stayed approximately 10 minutes, left and stayed at hotel across the road.
The location to interstate, RTP, Raleigh, Durham was excellent.
Stayed in October 2022
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