It seemed a little run down

It was quiet

Stayed in April 2024

When I first got to my room I was extremely happy. I just got out of a place that was just one room and Management left a lot to be desired. The t room was for my daughter and myself and our 2 dogs. When we registered iaskrd if I could add another person (my son) who has been sleeping in his car for two weeks with his dog. We were all homeless because they sold the house where we rented the apt in. And we had to get out. The girl at the desk told me that I had a couch that opened up to a bed so my son could stay. But there was a 2 limit pet policy. . So my son said no he would stay in his car. My son, my daughter and I are all disabled and it was evident just to see my son hunched over from the pain in his back. The girl let the dog stay as long as we paid for her also. I can't tell you how much I appreciated her understanding. . We made sure that we took care of and cleaned up after the dogs all the time we got to know some of the other tenants and we were all friendly and comfortable with each other. All was great.meanwhile I kept looking for a place to live with no luck. Then I read a call saying I had to check out. I asked if s he got any c complaints she said no but she couldn't let the dog stay any longer. Deep down I wanted to ask her if she would like to come and tell me which one I should get rid of. I am 77 yrs old, disabled and the only ones I have are my 2 kids who are also disabled and our pets who are well behaved, trained and give us the love and support we need to get through the hard times. If a place is going to advertise PET FRIENDLY. Then they should be pet friendly. I have been looking for a home now for a year and I have had no luck. I have called every gov. Program and applied for each and every one of them with no help to find. Housing has no such thing as EMERGENCY housing any more and when you call for help you get there is no housing available right now. Also section 8 is a long waitung list.

Stayed in April 2024

Everything else

The staff

Stayed in April 2024

I wish I could have extended my reservation.

The staff was very helpful. I truly appreciated the hospitality.

Stayed in April 2024

Whats the sense of having a small kitchen if there is no utensils or cooking pans !! And no ice machines at the facility, I had to ask for an ice tray !!

Stayed in March 2024

Staff weren't particularly friendly, my train got me into the area at 2pm & I couldn't drag my case around so went straight to hotel. I except check in is 3pm but when the room is ready & there are numerous rooms available I couldn't see the harm. She literally made me wait, sitting in reception to exactly 3pm.

Nice size room, kitchen area, comfortable bed. Everything was clean.

Stayed in March 2024

Price

Location

Stayed in March 2024

Fan in wall between living room and bedroom did not turn off and was loud humming noise during stay (especially sleeping).

Pet friendly. Staff pleasant, attentive, accommodating and friendly.

Stayed in March 2024

Beds were good

Stayed in October 2023

The hallways had an awful smell- but the rooms were fine. It’s also very noisy, our neighbors all around us we’re constantly loud all hours of the night.

Close to Salem and Boston, and just half an hour from the airport! The front desk ladies were the sweetest and so helpful. We had issues with our original hotel and ended up with nowhere to stay Halloween week in Salem, but luckily they had availability and were more than accommodating to us :) Nice large rooms, and for the most part clean.

Stayed in October 2023

There were no chairs for the kitchen table. Just 1 office chair on wheels. The sofa sleeper was difficult to open and close because sofa hardware is in poor shape. The bathroom exhaust fan doesn't work and the vent is dirty. The kitchen table is supported on 1 end with a 3 drawer base cabinet. All 3 drawers are warped and cannot be opened. The kitchen table sags about 6" at the center of the table. You can't really eat there.

1 Bedroom suite with kitchen for a good price. Kitchen supplies are available as needed. Staff quickly supplied any items requested. Bedroom TV did not work. Staff quickly replaced it. Front desk has change available for laundry room.

Stayed in September 2023

Things where broke. Pull out bed was nasty with stains also broke so no one could sleep on it. The room smelled horrible

I like that it has free parking. And staff was amazing

Stayed in July 2023

There was a really odd smell in the hallway, at least on our floor. I figured someone might have cooked something but the smell never went away.

The room was plenty big enough for the three of us. Worked very well for our purpose.

Stayed in September 2023

Niw that we are no longer under C Covid emergency., there should be basic supplies in the.kitchen .,, rather than everything on request. Room needs updating. BED VERY HARD AND UNCOMFORTABLE.

Front desk staffperson extremely helpful. Excelent service providing whatever kitchen supplies were available.

Stayed in August 2023

The kitchen counter in the room was bowed and the kitchenette was outdated. The staff seems to make do with what little they have. I heard customers at counter asking for a refund due to lack of hot water. I’m optimistic and saw that as therapeutic, no problem and it was fixed the next day.

We kept it down to coffee and tea. The other offerings weren’t appetizing.

Stayed in July 2023

Price...but I am always on a budget

Great customer service

Stayed in July 2023

Staff was limited and made it hard to check in, refill coffee station etc

We got a huge studio with full kitchen living area and beds. Perfect for the 2 year old to run around

Stayed in April 2023

Very worn. It has a kitchen but no dishes or cutlery. Breakfast was pathetic In middle of now where. Very lonely location No info on the area.

Noothing it was just a place to sleep

Stayed in June 2023

The ac in the bedroom didnt work that great. One of the washing machines broke while I was using it but the staff helped me re wash my clothes. I also wouldve loved a pool...there was really nothing to do on site. But for the price you really can't go wrong. Also do not count on the breakfast that is included...there really wasnt much.

I was very pleased with the cleanliness and functionality of the suite I rented. The staff were great. Super helpful and accommodating.

Stayed in May 2023

The bed was not comfortable. And the rug in the room was very old and had rip in it. Water pressure in toilet was not good.

Stayed in March 2023

I marked the booking for 3 people and 2 beds but fot a room with one bed and a pull out couch. The mattress for the pull out couch was filled with stains and was completely disgusting. Did not get any sort od sheets or blankets for the 3rd person so had to keep going downstairs to get the items that were missed such as pillows and an extra hand towel to bathe. The room looked like someone was angry at it as there are 2 holes on the tv stand and two on the top right corner above the cabinets on the kitchen wall. The water pressure of the shower was extremely weak as well. Avoid room 311 if possible.

The front desk rep, Andrew was very nice and helpful.

Stayed in April 2023

Can't pay by cash, and there was an issue at check in with this They don't provide a duvet , just a very thin blanket Fridge was very noisy Strange smell in the room

The man who checked us in late night was very kind

Stayed in April 2023

Limited Conviences

Location

Stayed in March 2023

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