They did not return the deposit. It is still outstanding.

They were of assistance when enforcing a silly policy. I reserved for my wife and they would my let her check in without me..silly

Stayed in March 2024

We had a good stay.

It was good when we were able to get to it on time. Very tired the first night and slept in not realizing breakfast was over at 9:00. People were very friendly/nice. Really appreciated that. Church in was smooth.

Stayed in March 2024

Our bathroom seem a little dirty and needed a couple minor repairs o by

Stayed in February 2024

The rooms needs a lot of repairs and updating

I was pleased with the quality of the jetted tub in our room. It was large, deep, and in addition, there's a sitting area built into the tub with a detachable shower head. I like being able to finish my bath with a shower without having to get out of the tub. The breakfast wasn't anything special, but it definitely could have been worse, so I'm thankful for what was available! However, the key cards to open your door are of poor quality. It's way to easy to demagnetize these cards, which I find to be a pain because I don't usually feel like going back to the main desk to get a new card each time I leave and return to my room. I have stayed at this location a few times, each time, in a different room. Something that stands out to me is the need for updating the rooms. There's a lot of damage to the walls, and all the furnishings are old, with a lot of visible wear and tear. The color scheme tends to give the room a dreary, dark feel, which doesn't appeal to me. The only reason I have returned to this hotel is because of the rooms with the jetted spa tub.

Stayed in December 2023

there was massive amount of hair clogging the tub drain. However, maintenance was quick to resolve this.

breakfast is better, being the buffet style, but eggs were a bit "crusty" and hard...also browning the taters and a breakfast meat of some sort would be great!

Stayed in October 2023

The breakfast was no good. Not much of a selection, the scrambled eggs had no taste, the so-called hashbrowns were no good, no seating where the food items were presented. Had to go down the hallway to a separate room. By that time your breakfast items are cold. Only had a bit the first morning, then went out elsewhere. You need a proper buffet with someone actually serving and giving out the food. Please add yogurt and healthful items. The bathroom needs updating! The coffee maker in the room was not clean. Coffee grounds were caked in. Not usable. A couple of the staff members could have been a bit more friendly. It seemed they did not care whether we stayed there or not. Not suited to be dealing with the public.

Bed was very comfortable. Restful nights with no disturbing noises.

Stayed in September 2023

The lights in the bathroom didn't work for a few hours Inside did not work

Stayed in September 2023

The walls of the room are paper thin - you can literally hear every single word from the people next door so didn’t get great sleep!!

Clean, location, pool

Stayed in August 2023

The bed was not very comfortable. The plugs for the coffee pot did not work and neither did the plugs for the hairdryer in the bathroom.

Location

Stayed in July 2023

Parking lot was dirty, homeless encampment on the road behind the hotel leading to the horse camp. As we were packing Sunday morning I bent down to tie my shoes I noticed the end of a pen sticking out from under the air conditioning unit. When I picked it up to place on the desk I realized it wasn’t a pen, but rather a part of a box pen that was burnt and melted. A crack pipe, no doubt about it. I let the person behind the counter know it was on the desk. I tried to contact the parent company but they made it next to impossible. So here I am posting a review

Rooms were very comfortable, staff helpful.

Stayed in June 2021

The door handle fell off when I tried to open the original room. Then, it took the owner/manager a long time to get me another room. He didn't offer to even help carry any bags due to the inconvenience of a 1 hour wait for the new room. He tried to fix it and make me wait rather than immediately get me a new room. The back parking lot had people on the street outback living in vans and it was sketchy. Breakfast was horrible.

The bed and hot tub were great. It was clean. The front desk woman was very friendly and informative. Easy to find.

Stayed in May 2021

Pool was closed while other hotels had their pools open.

The breakfast box attempt was very good for the present situation.

Stayed in June 2021

Breakfast eggs were horrible, coffee machine didn’t work well. And coffee was terrible

Bed was comfortable. AC worked fine. It was quiet

Stayed in June 2021

I didn't like that we looked out our room window to a line of homeless/ broke down RVs along the road next to the hotel. It also could've been cleaner overall in the room.

The bed was comfortable and the price was reasonable.

Stayed in June 2021

Breakfast was way over cooked, there was no signs on where to potty the dog, the shower was not clean, motel was very 80's dated, the grounds around the motel was not clean, over grown grass and weeds, homeless vehicles lined one side of the motel street, I was refused a room check after my stay with my dog so I could get my refund. I will never stay there again.!!!!

I like the evening staff, room size was good, bed was comfortable

Stayed in May 2021

Tub

Stayed in April 2021

Room was very outdated. Breakfast was so-so. Got a breakfast to go box from the lobby. Room had a weird smell at first. But, it was a lower cost room.

The price was good.

Stayed in May 2021

Booking. Com sucks. The pictures on the web made the room look far more modern and comfortable and with better amenities then what it really had. We thought the room we were booking would be a 7 or 8 out of 10, what we got was a three or 4 out of 10. Booking.com is worthless I could have gotten the same or better price from anywhere and you can't change crap once you do.

The staff was great.

Stayed in May 2021

The breakfast was very good. The value definitely wasn’t worth your Jacuzzi tub didn’t work. I mean it was Definitely not a safe place.

Stayed in March 2024

didn’t even attempt to contact me about my absence and charged me anyways, even though i requested a refund

nothing

Stayed in November 2023

The boy at the front counter was not attentive and had poor customer service skills. He couldn't keep track of the deposit money's, kept insisting I was on some list that says you can't stay there... (I've never stayed with them before), he always had his little friends at the front counter with him while he was supposed to be working, he should look into a different line of work. The owner couldn't seem to be bothered about my missing deposit... the little boy and the owner both gave us rules at the last minute, and I just felt ROBBED when I checked out. As I said above, the girl working behind the counter with the glasses is the only asset that the hotel has... I hope she gets a better job than this. What a waste of a great customer service individual. Thank you to her for everything!!!

The lady at the front counter was the only good thing that the hotel has... besides the jacuzzi tub.

Stayed in September 2023

Beds staff procedures breakfast not overly clean anywhere

Nothing really

Stayed in September 2023

Like most of the motels in Bellingham, cleanliness in the rooms is rather lacking. Both rooms that I have stayed in, you could tell it was rushed. The room could also use some TLC, some water damage in the bathroom, dirty syringe caps in the A/C unit, smelled like someone smoked cigarettes heavily in the room.

The front desk employees both the manager, clerk, and owner were exceptionally helpful, and attentive when Bookings.com failed to give the hotel my payment that had been paid in full per their site, an hour earlier. The front desk crew where impeccably amazing.

Stayed in August 2023

American Breakfast

Stayed in September 2023