716 New Haven Road, Naugatuck, CT 06770, United States of America
#1 of 1 hotels in Naugatuck
Guests' ChoiceBased on 263 hotel reviews
7.1Cleanliness
7.6
Comfort
7.8
Location
8.0
Facilities
7.3
Staff
8.1
Value for money
7.2
Free WiFi
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 4, 2024
Dawn
United States of AmericaBack door was not closing.
Stayed in February 2024
Reviewed: January 6, 2024
Donna
United States of AmericaBathrooms need a little updating. Breakfast was ok, but not great.
It was a good value and close to family.
Stayed in December 2023
Reviewed: January 2, 2024
Eric
United States of AmericaThe hotel across the street is run by the same owner, and there were several people in the lobby checking into this hotel because the one next to it is gross. Someone showed me pictures of their room and it looked horrible, so they were checking into this one instead.
Similar to many other Comfort Inns, clean and basic. Good enough for a few nights, simple and no frills hotel room. It had a clean bathroom but the facilities themselves were a bit outdated compared to other hotel chains.
Stayed in January 2024
Reviewed: December 12, 2023
Copper
United States of AmericaThe staff were awesome. The goal was to make us feel like home.
Stayed in December 2023
Reviewed: October 16, 2023
Robin
United States of AmericaBed was hard
I thought it was 245.00 and I was charged an extra 30.00
Stayed in October 2023
Reviewed: September 8, 2023
Matthew
United States of AmericaRoom we were in was adjacent to the elevator. Elevator was very loud and it was hard to sleep. No other rooms available
Staff was great and hospitable
Stayed in September 2023
Reviewed: July 25, 2023
Claudia
United States of AmericaOur card was deactivated at 9 AM❓
Breakfast was very good. Room very clean and beds very comfortable . Very convenient location for us, in town for funeral . I would stay there again if in town .
Stayed in July 2023
Reviewed: July 2, 2023
Daphne
United States of AmericaBreakfast at 9:15am was not nice, batter for waffles was runny, not made to recipe. Syrup container was stopped up, OJ was out
Friendly Service
Stayed in July 2023
Reviewed: June 23, 2023
John
United States of AmericaLots of night time noise...may have been some room renovation. Called the front desk once.
As expected
Stayed in June 2023
Reviewed: June 12, 2023
Veronika
United States of AmericaThere was no place to put the large towels in the bathroom. The bathroom was huge, but the large towels were folded and placed in the sink area.
The breakfast was very good and the location of the hotel was good for us. Our son lives in Seymour, CT.
Stayed in June 2023
Reviewed: June 8, 2023
Mary
United States of AmericaThe back door to the second floor was propped open most of the time we were there. It seems this was due to the guests who were smoking outside. The biggest issue as far as we are concerned is safety. There was a prominent sign by the management asking that the door be kept closed. Didn't happen and, although I'm sure the staff is busy, this compromise in safety could be a bigger concern.
The room was clean, the staff friendly and the breakfast good.
Stayed in June 2023
Reviewed: May 27, 2023
Nancy
United States of AmericaThe bathroom light kept flickering on and off and the bathroom got too steamed up after a shower. There was a ceiling fan of some sort, but I couldn't find a switch to turn it on. De cor is a little dated...but overall in good shape..
It was clean, comfortable and the staff was friendly and congenital . I would stay there again...
Stayed in May 2023
Reviewed: May 26, 2023
Joseph
United States of AmericaPromptness
Clean and friendly
Stayed in May 2023
Reviewed: April 17, 2023
Richard
United States of AmericaThe keys were constantly getting demagnetized which was very frustrating. The outside door didn’t work with keys.
The breakfast was great!
Stayed in April 2023
Reviewed: March 27, 2023
John
United States of AmericaNight time host didn’t seem to know what she was doing
Stayed in March 2023
Reviewed: March 26, 2023
Maria
United States of AmericaNo body was at the front desk when we arrived , they came back in like 5’
Breakfast, bed confortables ok for the money
Stayed in March 2023
Reviewed: March 18, 2023
Larry
United States of AmericaI only stayed 1 night because of the weather. I asked for a credit. they said no so i am disappointed.
Stayed in March 2023
Reviewed: February 23, 2023
Jack
United States of Americabreakfest
pet friendly
Stayed in February 2023
Reviewed: February 4, 2023
William
United States of AmericaCable TV did stations we wanted to watch, Could not get on WiFi. No Microwave in room.
Breakfast was good.. Room was clean. Staff was friendly.
Stayed in January 2023
Reviewed: September 3, 2022
Constance
United States of AmericaIt was a remodeled room, so an older hotel - the heater/ AC unit had an odd smell/with the heater when we turned on the unit. The refrigerator didn’t not have temp control to keep frozen items cold.
Clean, slept well, very comfortable beds, location was a great area we felt safe -which to use was a 4 start!! Thank you!
Stayed in August 2022
Reviewed: August 14, 2022
Alyson
United States of Americawas a bit dated and in midst of renovations at the time but clean and convenient
convenience.
Stayed in August 2022
Reviewed: July 27, 2022
Dipasquale
United States of AmericaThe idea of breakfast on site was part of what appealed to me. One of the young ladies working breakfast seemed to get upset when I asked her for more plates and if there was more hot food coming out. She didn't say anything, but seemed to huff at my request and sounded as if she slammed things around in the pantry. Things got done, but she didn't seem happy about it. On the second night there the facility ran out of the little packets of creamer for coffee. It didn't seem to come in on the normal supply truck. I thought the manager should have sent an employee, or even gone herself to the Walmart a few blocks away and purchased some. The house keeping staff, especially on the weekend, should probably use a checklist. Saturday, Sunday and Monday night I had to go down to the front desk and get clean towels and or washcloths that had not been replaced. I had stayed there about 6 years ago, and the place was looking a little run down this time. The room was ok, but the halls could use a little refresh.
The idea of breakfast on site was part of what appealed to me. I love that this is a non-smoking facility The facility being in Naugatuck as compared to Waterbury, made it closer to my family.
Stayed in July 2022
Reviewed: July 24, 2022
Christopher
United States of AmericaI serve in the military shower my veterans card was told I would have a discount but after checking out discount was never applied☹️
The breakfast was good
Stayed in June 2022
Reviewed: July 17, 2022
Jeffrey
United States of AmericaThe comfort of course amazing
Stayed in July 2022
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