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  5. Reviews of Extended Stay America Suites - Portland - Tigard

Reviews of Extended Stay America Suites - Portland - Tigard 2 stars

13009 SW 68th Parkway, Tigard, OR 97223, United States

#10 of 10 hotels in Tigard

Guests' Choice

Review score

Based on 96 hotel reviews

5.2

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    5.9

  • Location

    7.1

  • Facilities

    5.5

  • Staff

    7.1

  • Value for money

    5.8

  • Free WiFi

    6.6

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Showing 1 – 25

  • Reviewed: 1 April 2024

    4.0
    Not returning
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was extremely dirty, found trash from another person, walls were sticky and the room smelt like chemicals. The “breakfast” is literally just a muffin with coffee.

    Nothing

    Stayed in March 2024

  • Reviewed: 11 March 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    The property is older and shows some wear and tear. Most Extended Stay's that I've stayed in are more modern and super clean. This was certainly sufficient, but just not as shiny.

    Shortly after we walked into our room the front desk called to ask if we were happy with the room. That was a thoughtful and courteous welcome. The location was perfect for our purpose. There were plenty of USB plug-ins in the room.

    Stayed in February 2024

  • Reviewed: 2 February 2024

    6.0
    A good location if you're needing to be nearby. A lower cost hotel that is clean without frills.
    • Business trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night

    The room was a long way from check in and we got in quite late. Felt we needed to move the vehicle closer to our room. Didn't think the parking areas were that well lit. Didn't find the exterior particularly well lit and part of the way we wrapped around the back which was dark and muddy to get to the room. The pillows weren't great, but okay. Would have been nice to have 4 towels instead of 2.

    For the price of the hotel, good value for money in the room amenities, front desk staff and cleanliness.

    Stayed in December 2023

  • Reviewed: 24 January 2024

    5.0
    Passable
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Rooms are very outdated and with a bad smell.

    Pet friendly

    Stayed in January 2024

  • Reviewed: 2 December 2023

    4.0
    I will not stay at Extended Stay again
    • Business trip
    • Group
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Floors were dirty, sticky and not mopped. Counter tops were dirty and sticky. Refrigerator/freezer dirty! Bathroom sink drained slowly. Floor under bed was dirty. There were no wash cloths and no bath soap.

    Bed was the only thing that was clean.

    Stayed in November 2023

  • Reviewed: 11 November 2023

    4.0
    This place is basically a homeless shelter
    • Family with young children
    • One Bedroom Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    This place is basically a homeless shelter thanks to the vouchers provided by Portland. No conveniences in room like a coffeemaker or plates or napkins.Breakfast was a granola bar or oatmeal packet. Front desk person was always out smoking. Room was dirty. Found a used feminine product in the wastebasket.

    Not much. The price was affordable and pets are welcome.

    Stayed in November 2023

  • Reviewed: 7 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Long walk to lobby. Bot a good breakfast.

    It was quite and friendly. Lots of parking.

    Stayed in November 2023

  • Reviewed: 15 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Floors were sticky, faucet in bathroom spayed everywhere, the was no stopper for the tub. Curtains were messed up. I requested the floor to be mopped and for a stopper for the tub. Neither were done.

    Bed was comfortable, air conditioner was great, key card worked well, parking near the room was good. Room was adequately clean.

    Stayed in August 2023

  • Reviewed: 29 June 2023

    4.0
    Charged twice ?!
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I did not like the fact that I was charged TWICE. For just one night I paid over $200, originally it was supposed to be only $100.

    Nothing particular.

    Stayed in June 2023

  • Reviewed: 3 October 2022

    6.0
    5/10
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    One female staff member can learn some manners and hospitality.

    The safety of the area and the breakfast considering how cheap of a stay it was.

    Stayed in October 2022

  • Reviewed: 28 September 2022

    6.0
    Terrible
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was dirty. Light was not working. I asked the receptionist a couple Of things and he never got back to me.

    Nothing

    Stayed in September 2022

  • Reviewed: 4 August 2022

    5.0
    My basic needs were met satisfactorily but I will not stay here again.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The front desk person was GONE and the maintenance guy (Ryan) checked me in. I went back to the office later to ask for a dish pack and found a customer who had been waiting 30 minutes for someone to show up and check him in! So I left and never got my dish pack. The passage ways to opposite sides of the building were filthy with an old mattress on end, various boxes, and dirt. I had every intention of making myself breakfast in the room, and having a working kitchen was definitely an incentive to choose this hotel. But forcing me to request the dishes when you are unable to have a front desk presence is VERY disappointing.

    the air conditioning worked well, the bed was comfortable, the TV worked, the shower was fine My basic needs were met.

    Stayed in August 2022

  • Reviewed: 17 July 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bed was hard, after the second night my back was in a lot of pain, thankfully we only stayed two nights I wouldn't have made it for a third. The pillows were awful and misshapen

    It was a nice room and convenient for our needs. Staff was helpful and nice

    Stayed in July 2022

  • Reviewed: 23 April 2022

    4.0
    The outside stairs going into the rooms were dirty
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The outside stairs going into the rooms were dirty

    the bathtub and the room is clean is the outside stairs weren’t that great

    Stayed in April 2022

  • Reviewed: 7 February 2022

    4.0
    The property was convenient to get to, but the neighborhood did not feel safe.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Sidewalks were not clean, cleaning crew kept knocking on my door before checkout time, property is not well-maintained, and older or non-working cars in parking lot.

    Kitchen, free parking, free WiFi, nice price.

    Stayed in February 2022

  • Reviewed: 7 January 2022

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    My room smelled like a previous smoking room. The door would hang up after being unlocked from outside and wouldn't want to open. Very noisy from the driving by ground floor rooms to the noise from all surrounding rooms.

    The location was closer to my meeting location so it worked well

    Stayed in January 2022

  • Reviewed: 16 August 2021

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Seemed to me like this location was a transient camp. There was no breakfast as advertised or even the single serve coffee pot in the room. The tv didn’t work, and when I called the front desk, I was informed that there were no other rooms and that I could just have a refund.

    Stayed in August 2021

  • Reviewed: 1 March 2024

    7.0
    exposed wire in bathroom
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    bathroom wall outlet was missing cover and had exposed wiring, noisy truck outside trying to climp up curb

    Stayed in January 2024

  • Reviewed: 20 February 2024

    1.0
    Don't stay unless EMERGENCY
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was cold outside and inside! The heat wasn't working! Girlfriend called for extra blanket because it was so cold! She took hot shower to try and warm up, but water not hot! We left 2 hours after checking in!!

    Location

    Stayed in February 2024

  • Reviewed: 12 January 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The best staff i have ever met. 110 % super fun , professional , and epic! Thank yall all so much!

    Stayed in December 2023

  • Reviewed: 6 January 2024

    9.0
    All over I have had a satisfying stay with this location in particular. I would definitely recommend
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast isn’t much to choose from definitely could use some more options of food an drinks for breakfast. There perks could offer more deals at a member on there website as a loyal guest this could be improved a bit.

    The manager was helpful and has great customer service skills and the employees as well, they work with you and are understanding and respectful they are great people I very much appreciate them there. thank you guys!

    Stayed in January 2024

  • Reviewed: 28 December 2023

    7.0
    Glad we only spent one night
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Horrible bed Very few walkways to the room unless one walks on the very soggy grass TP holder broken off the wall Reclining Lounge chair did not recline

    Nice price but you get what you pay

    Stayed in December 2023

  • Reviewed: 27 December 2023

    7.0
    It was an okay l
    • Business trip
    • Group
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Kitchenette and dish selection

    Room size and distance to grocery

    Stayed in December 2023

  • Reviewed: 29 November 2023

    1.0
    Costs like hotel.. facilities like cheap motel
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Booked a 2 double bed for 3 people, but got a single bed. No cleanliness Broken microwave Spider webs Trash from previous customer still in room Stinking room Dusty floor

    Staff was supporting

    Stayed in November 2023

Showing 1 – 25

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