931 South Ave, Colonial Heights, VA 23834, United States
#6 of 10 hotels in Colonial Heights
Guests' ChoiceBased on 387 hotel reviews
7.2Cleanliness
7.9
Comfort
8.0
Location
8.6
Facilities
7.6
Staff
8.4
Value for money
7.6
Free Wifi
7.5
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End of dialog contentReviewed: September 1, 2025
Tiffani
United StatesThe tvs out internet was not working my entire stay
Location, cleanliness, quality
Stayed in August 2025
Reviewed: August 31, 2025
Jenn
United StatesThere is NO pool even though their website showed a pool. That needs to be updated. The place is a little run down though the bathroom/shower and bed seemed to have gotten an update. The wifi didn't function the whole first day I was there, which hampered me for doing my business. Also once it was fixed, I had to log in several times and it was tricky making it work for two devices. Not a great place for getting work done.
The breakfast was very good. I was sorry I had to leave extra early on my last day before breakfast was served. However the desk clerk said coffee was ready so I was able to leave with coffee at 5:30 am. It was quiet for sleeping. It was a little weird they assigned me to a king sized bedroom with a large tub inside the room (solo business travel). I thought I only booked a regular king bed. Didn't have time to use it.
Stayed in August 2025
Reviewed: August 29, 2025
Lambertson
United StatesPool was closed.
Easy access from interstate.
Stayed in August 2025
Reviewed: August 8, 2025
Woodsman17
United StatesPool was closed and not advertised as such, breakfast was ok but seemed rather thrown together.
Room was good size, staff was friendly and very helpful
Stayed in August 2025
Reviewed: July 21, 2025
Luther
United StatesIf you had a swimming pool it would have great help to entertain my children
Breakfast was good
Stayed in July 2025
Reviewed: July 4, 2025
Arianna
United StatesI was not a fan of the service itself from the staff I received. The guy was ok and looked kind of dead inside. When prompted for my id all i got was “ID” nothing else. Not exactly the most respectful way to ask someone for their ID. The customer service itself was the only part about my stay I’d say is a disadvantage.
It was clean. It smelled ok. And the area was a nice area, organized, and put together well.
Stayed in June 2025
Reviewed: June 30, 2025
Joe
United StatesGood
Stayed in April 2025
Reviewed: June 28, 2025
Heather
United StatesBreakfast was to be served starting at 6 am, but not everything was ready then. Shower pressure was not the best.
Convenient location and offered breakfast.
Stayed in June 2025
Reviewed: June 26, 2025
Fair
United StatesNo pool
Yummy
Stayed in June 2025
Reviewed: June 10, 2025
David
United StatesThe shower was not as clean as might be expected.
The room is sized very nice for two people.
Stayed in June 2025
Reviewed: May 6, 2025
Ndaria
United StatesNothing my location was fine I had access to grocery store food anything I needed..no complaints.
I often use this South Park location to stay in I never have any major problems. Any problems I had was taken care by Mrs.Daisy Deleon front office manager. She went above and beyond to assist me with any problem I had. It was address and handled in a fast and professional manner.
Stayed in April 2025
Reviewed: April 28, 2025
C&j
United StatesSmell was horrible in the halls and stairwells throughout the stay. Room had not been cleaned thoroughly. Dirty socks from previous people. Floors we were dirty and splatter on the walls in bathroom and entry area.
Staff was kind and helpful. Beds were comfortable. .
Stayed in April 2025
Reviewed: April 17, 2025
Cynthia
United StatesThe P Tac unit in the room had a noise that sounded like a fog horn- periodically. The indoor pool was closed for repairs. At breakfast , the eggs were cold ( even though the staff just brought them out), the juice machine wasn’t functioning.
Stayed in April 2025
Reviewed: April 10, 2025
Brenda
United StatesThe breakfast was OK...ran out of coffee creamer and plain pancake batter. The bathroom didn't have a hook to hang towels or clothing. I requested a bereavement rate as I was attending a funeral and I don't think it was granted.
The location was great. Centrally located to food and shopping.
Stayed in April 2025
Reviewed: April 3, 2025
Daniel
United StatesElevator needs attention.
Breakfast items were as expected.
Stayed in March 2025
Reviewed: April 1, 2025
Kenneth
United StatesCould have been cleaner Ice vending machine wasn’t working
Good breakfast Comfortable room
Stayed in March 2025
Reviewed: April 1, 2025
Erica
United StatesMore time to rest and more towels.
Stayed in March 2025
Reviewed: March 27, 2025
Yohanna
United StatesThere was a dead roach in the bathroom, so that was very off-putting. I didn't see bugs in any other part of the room, but yikes. Also, the walls are paper thin so a man coughing terribly kept me up both nights. The noise in the hall also kept me up, especially the man who kept telling his barking dog to shut up. Again, yikes.
The breakfast was good and the front desk staff was very pleasant, especially the black Lady with the locs (who is also either a baker or cook. She knows who she is.) I wish the breakfast has bacon and not sausage and there was more of a hot variety. The hotel was very close to where we needed to be and convenient to food and shopping. The rooms were also decently sized.
Stayed in March 2025
Reviewed: March 26, 2025
Cheryl
United StatesRoom clean but outside hallway needed vacuuming.
There was no juice left and when we advised them at desk was told none left.. No effort to get any.No real food . Had to get breakfast outside.
Stayed in February 2025
Reviewed: March 20, 2025
Paul
United StatesThe AC unit didn't work. I later found there is a wall thermostat/controller, but I couldn't get that to work either. So my stay was a little warmer and stuffier than I would have preferred, but nowhere near a deal breaker.
Surprisingly robust breakfast choices. Friendly and helpful staff.
Stayed in February 2025
Reviewed: March 15, 2025
Lauren
United StatesThere elevator was not working but I made it work since I was only on the 2nd floor.
I love the cleanliness and the ease of checking in or checking out. The front desk is always so friendly!
Stayed in February 2025
Reviewed: March 6, 2025
Chasity
United StatesThe halls and elevator was dirty, on the 2nd day our room keys stopped working. We asked to be close and we were on different floors on opposite sides of the building
The bed was very comfortable
Stayed in March 2025
Reviewed: February 26, 2025
Nancy
United StatesMy room was on the 2nd floor. Floor in the hallway didn't seem like it was vacuum.
Great location & price was reasonable.
Stayed in February 2025
Reviewed: February 23, 2025
Diego
ColombiaEverything looks clean
Staffing were friendly and helpful
Stayed in February 2025
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