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  5. Reviews of Comfort Suites Southpark

Reviews of Comfort Suites Southpark This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

931 South Ave, Colonial Heights, VA 23834, United States

#6 of 10 hotels in Colonial Heights

Guests' Choice

Review Score

Based on 387 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.6

  • Facilities

    7.6

  • Staff

    8.4

  • Value for money

    7.6

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 1, 2025

    7.0
    My stay was decent would recommend to stay just wouldn’t be my first choice
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The tvs out internet was not working my entire stay

    Location, cleanliness, quality

    Stayed in August 2025

  • Reviewed: August 31, 2025

    6.0
    It was okay, but there's probably better places
    • Business trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There is NO pool even though their website showed a pool. That needs to be updated. The place is a little run down though the bathroom/shower and bed seemed to have gotten an update. The wifi didn't function the whole first day I was there, which hampered me for doing my business. Also once it was fixed, I had to log in several times and it was tricky making it work for two devices. Not a great place for getting work done.

    The breakfast was very good. I was sorry I had to leave extra early on my last day before breakfast was served. However the desk clerk said coffee was ready so I was able to leave with coffee at 5:30 am. It was quiet for sleeping. It was a little weird they assigned me to a king sized bedroom with a large tub inside the room (solo business travel). I thought I only booked a regular king bed. Didn't have time to use it.

    Stayed in August 2025

  • Reviewed: August 29, 2025

    8.0
    Staff were all very nice.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was closed.

    Easy access from interstate.

    Stayed in August 2025

  • Reviewed: August 8, 2025

    7.0
    It's was a nice place to stay very miner issues but nothing horrible.
    • Business trip
    • Group
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Pool was closed and not advertised as such, breakfast was ok but seemed rather thrown together.

    Room was good size, staff was friendly and very helpful

    Stayed in August 2025

  • Reviewed: July 21, 2025

    8.0
    I enjoyed the service I received
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    If you had a swimming pool it would have great help to entertain my children

    Breakfast was good

    Stayed in July 2025

  • Reviewed: July 4, 2025

    7.0
    It was good and decently priced for what is given.
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was not a fan of the service itself from the staff I received. The guy was ok and looked kind of dead inside. When prompted for my id all i got was “ID” nothing else. Not exactly the most respectful way to ask someone for their ID. The customer service itself was the only part about my stay I’d say is a disadvantage.

    It was clean. It smelled ok. And the area was a nice area, organized, and put together well.

    Stayed in June 2025

  • Reviewed: June 30, 2025

    6.0
    Pleasant
    • Business trip
    • Travelers with friends
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 12 nights
    • Submitted from a mobile device

    Good

    Stayed in April 2025

  • Reviewed: June 28, 2025

    7.0
    Decent stay for price and fact breakfast was included
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was to be served starting at 6 am, but not everything was ready then. Shower pressure was not the best.

    Convenient location and offered breakfast.

    Stayed in June 2025

  • Reviewed: June 26, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No pool

    Yummy

    Stayed in June 2025

  • Reviewed: June 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The shower was not as clean as might be expected.

    The room is sized very nice for two people.

    Stayed in June 2025

  • Reviewed: May 6, 2025

    8.0
    I always enjoy my stay in colonial heights.. South Park comfort inn suites.
    • Leisure trip
    • Solo traveler
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing my location was fine I had access to grocery store food anything I needed..no complaints.

    I often use this South Park location to stay in I never have any major problems. Any problems I had was taken care by Mrs.Daisy Deleon front office manager. She went above and beyond to assist me with any problem I had. It was address and handled in a fast and professional manner.

    Stayed in April 2025

  • Reviewed: April 28, 2025

    6.0
    Decent enough
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Smell was horrible in the halls and stairwells throughout the stay. Room had not been cleaned thoroughly. Dirty socks from previous people. Floors we were dirty and splatter on the walls in bathroom and entry area.

    Staff was kind and helpful. Beds were comfortable. .

    Stayed in April 2025

  • Reviewed: April 17, 2025

    7.0
    Mediocre accommodations
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The P Tac unit in the room had a noise that sounded like a fog horn- periodically. The indoor pool was closed for repairs. At breakfast , the eggs were cold ( even though the staff just brought them out), the juice machine wasn’t functioning.

    Stayed in April 2025

  • Reviewed: April 10, 2025

    7.0
    It could have been better.
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 2 nights

    The breakfast was OK...ran out of coffee creamer and plain pancake batter. The bathroom didn't have a hook to hang towels or clothing. I requested a bereavement rate as I was attending a funeral and I don't think it was granted.

    The location was great. Centrally located to food and shopping.

    Stayed in April 2025

  • Reviewed: April 3, 2025

    7.0
    Okay
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator needs attention.

    Breakfast items were as expected.

    Stayed in March 2025

  • Reviewed: April 1, 2025

    8.0
    Fine place to stay but a little expensive for what it offers
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Could have been cleaner Ice vending machine wasn’t working

    Good breakfast Comfortable room

    Stayed in March 2025

  • Reviewed: April 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    More time to rest and more towels.

    Stayed in March 2025

  • Reviewed: March 27, 2025

    6.0
    It was cool, but I wish it was more relaxing
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a dead roach in the bathroom, so that was very off-putting. I didn't see bugs in any other part of the room, but yikes. Also, the walls are paper thin so a man coughing terribly kept me up both nights. The noise in the hall also kept me up, especially the man who kept telling his barking dog to shut up. Again, yikes.

    The breakfast was good and the front desk staff was very pleasant, especially the black Lady with the locs (who is also either a baker or cook. She knows who she is.) I wish the breakfast has bacon and not sausage and there was more of a hot variety. The hotel was very close to where we needed to be and convenient to food and shopping. The rooms were also decently sized.

    Stayed in March 2025

  • Reviewed: March 26, 2025

    6.0
    Tolerable
    • Leisure trip
    • Group
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room clean but outside hallway needed vacuuming.

    There was no juice left and when we advised them at desk was told none left.. No effort to get any.No real food . Had to get breakfast outside.

    Stayed in February 2025

  • Reviewed: March 20, 2025

    7.0
    Pleasant stay, aside from a single minor issue
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The AC unit didn't work. I later found there is a wall thermostat/controller, but I couldn't get that to work either. So my stay was a little warmer and stuffier than I would have preferred, but nowhere near a deal breaker.

    Surprisingly robust breakfast choices. Friendly and helpful staff.

    Stayed in February 2025

  • Reviewed: March 15, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There elevator was not working but I made it work since I was only on the 2nd floor.

    I love the cleanliness and the ease of checking in or checking out. The front desk is always so friendly!

    Stayed in February 2025

  • Reviewed: March 6, 2025

    6.0
    It was ok
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The halls and elevator was dirty, on the 2nd day our room keys stopped working. We asked to be close and we were on different floors on opposite sides of the building

    The bed was very comfortable

    Stayed in March 2025

  • Reviewed: February 26, 2025

    8.0
    Awesome location
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My room was on the 2nd floor. Floor in the hallway didn't seem like it was vacuum.

    Great location & price was reasonable.

    Stayed in February 2025

  • Reviewed: February 23, 2025

    6.0
    Pleasant
    • Business trip
    • Travelers with friends
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything looks clean

    Staffing were friendly and helpful

    Stayed in February 2025

Showing 1 - 25

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