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  5. Reviews of Extended Stay America Suites - Detroit - Dearborn

Reviews of Extended Stay America Suites - Detroit - Dearborn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

260 Town Center Drive, Dearborn, MI 48126, United States of America

#13 of 14 hotels in Dearborn

Guests' Choice

Review Score

Based on 245 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.7

  • Location

    7.7

  • Facilities

    6.4

  • Staff

    7.4

  • Value for money

    6.7

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 26, 2024

    7.0
    Enjoyed the location. Right next to Benihana, and behind the Fairlane Mall.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 5 nights

    Breakfast needed more variety. And i Don't think they restock once everything is gone. Would've like milk or orange juice. But decent overall.

    Enjoyed the oatmeal packs and granola bars. Coffee was hot and the chocolate muffins are pretty good. Could've stayed open a lil longer though.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Comfortable, but had to change rooms.
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    When I arrived , the phone was not working The room had a smell.They did not check me in when I switched rooms.So that had to happen but other than that was the only one

    I liked the location which was very low.Convenient next to the mall and everything else. I like the settings I like the set up of the kitchen nets in the room.The staff was very helpful

    Stayed in March 2024

  • Reviewed: February 4, 2024

    6.0
    Value for money
    • Leisure trip
    • Group
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Facility is dated, well used. Scuff marks, saggy mattress.

    Staff was amazing, location is very convenient

    Stayed in February 2024

  • Reviewed: November 6, 2023

    5.0
    The place will do....
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The facility is old. Which yeah duh, Detroit but it feels that maybe there needs to be extra care in keeping the place feeling taken care of despite the age. The room smelled funny. The furniture had dents and strong signs of deterioration. The room said bed was a queen but was a full The freezer smelled. The bathroom ceiling had gunk. The light flickered. The only provided items were two soap bars and TP (no shampoo, lotions). We were not aware of breakfast times and expected a bit more from when we did catch it.

    It's location to the event we were trying to attend was perfect. I liked that the staff were very attentive and cordial. I liked that there was a semblance of breakfast and coffee.

    Stayed in November 2023

  • Reviewed: September 30, 2023

    5.0
    Good price. Poor everything else.
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    Free breakfast = pre-packaged muffin. Lobby Coffee machine broken. Kitchenette had no dishware, silverware, pans, coffee maker, nothing - all cost extra. Lightbulbs out. Fridge leaking. Sit on edge of bed and it flipped up. Staff wasn't concerned.

    Friendly staff.

    Stayed in July 2023

  • Reviewed: August 23, 2023

    5.0
    50-50
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The location is too far from the city, there was some smell in the lobby.. it’s good for one night while going through a road trip

    Big room

    Stayed in August 2023

  • Reviewed: August 18, 2023

    6.0
    Convenient and cheap.
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room smelled like smoke

    Locations

    Stayed in August 2023

  • Reviewed: July 23, 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room wasn’t as clean as I would’ve liked. Once I pulled the sheet off I saw a stained mattress cover and the carpet was filthy

    The staff was great

    Stayed in July 2023

  • Reviewed: July 18, 2023

    5.0
    We were short of options so we made the most of it
    • Business trip
    • Group
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The air con was not working in the whole building, it had to be fixed the following morning, there was a kitchen in the room but no plates/cups/cutlery or even the ability to boil a kettle, as a casual observer it seems geared to longer stays possibly even semi permanent residents. Breakfast was apparently included however that was a muffin and to get a hot drink I had to borrow a drip coffee machine from reception ( not ideal for tea ) It felt a little seedy

    They were available to rent at 1am in the morning after our flight was cancelled. Staff seemed ok.

    Stayed in July 2023

  • Reviewed: May 4, 2023

    7.0
    It was one step from great, well be back, updated the Tv selection
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The tv selection need to be updated, n the Dayton Cinny location we had Netflix and YouTube to watch

    Coffee was good and put out at the right time, just need to add bananas to the menu

    Stayed in April 2023

  • Reviewed: April 25, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My room had a smell to it

    The only thing is had a refrigerator and a stove to cook on

    Stayed in April 2023

  • Reviewed: April 24, 2023

    5.0
    below average for the cost
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    room was dirty floor has visible dirt on it

    Stayed in April 2023

  • Reviewed: April 5, 2023

    5.0
    convenient for a solo traveller. wish the room was cleaner
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the room cleanliness. it can be better.

    location for my work. late check-in

    Stayed in April 2023

  • Reviewed: March 27, 2023

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms need to be updated,it had an odor

    Location

    Stayed in March 2023

  • Reviewed: March 13, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevator was broking so we had to carry our luggage up the stairs and we had to pay for wifi

    Friendly staff

    Stayed in March 2023

  • Reviewed: March 7, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The elevators weren't working and I was on the 4th floor

    Nice stay,nice area,clean and quiet

    Stayed in March 2023

  • Reviewed: March 4, 2023

    7.0
    It was okay, but the elevator being out of order wasn't good.
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights

    The elevator was out of order. The place has 4 floors and you had to lug all your stuff up stairs!

    It wasn't much, coffee, teas, instant oatmeal, snack bars and muffins.

    Stayed in February 2023

  • Reviewed: February 27, 2023

    5.0
    fair, no bugs!
    • Business trip
    • Solo traveler
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights

    No elevator, lobby was not very clean or staffed when arrived.

    What Breakfast? Location was good.

    Stayed in February 2023

  • Reviewed: February 26, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator was out and has been out since October 2022.. we were told they can't operate the elevators without an inspection. Our door to our room was broken so we had to have staff let us in. When we got there, the only room left was on the 4th floor. So when our key didn't work, we had to walk the stairs several times to get help. The kitchen trim was coming up, and the room smelled of hard water. We paid $104 for this.

    Staff was friendly..

    Stayed in February 2023

  • Reviewed: January 27, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything else

    The shower

    Stayed in January 2023

  • Reviewed: January 26, 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was quite loud. The elevators didnt work at the time I stayed which was a bummer. The parking lot was small and needed to be redone.

    Room was clean and the staff was very nice. The location was great for shopping.

    Stayed in December 2022

  • Reviewed: January 3, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    elevator was not working

    Stayed in January 2023

  • Reviewed: December 26, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Ants were driving me crazy

    Clean and nice area

    Stayed in December 2022

  • Reviewed: October 26, 2022

    6.0
    Hesitant
    • Business trip
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    No elevator

    Elevator was not working

    Stayed in October 2022

Showing 1 - 25

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