1023 20th Street South, Birmingham, AL 35205, United States of America
#54 of 94 hotels in Birmingham
Guests' ChoiceBased on 539 hotel reviews
7.4Cleanliness
8.1
Comfort
8.1
Location
8.4
Facilities
7.7
Staff
8.4
Value for money
7.4
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 27, 2024
Sara
United States of AmericaThe restaurant was not what we hoped. Cold food but drinks were nice. Be prepared for alcohol tax
The staff and room were great. It was quieter than we anticipated
Stayed in February 2024
Reviewed: March 22, 2024
Pamela
United States of AmericaOutside noise on street
Smaller than most, seemed like a boutique hotel
Stayed in March 2024
Reviewed: March 5, 2024
Ms
United States of AmericaDidn't like the fact we didn't have access to the hotel from the parking garage at night and had to walk with our luggage to the front door around the corner. Didn't like being treating as though we didn't belong there by Valet when we walked in with our luggage because we parked ourselves. And on the day of check out the elevator was down and we had to walk down 6 flights of stairs with my elderly father.
Customer service at the front desk was amazing!! Rooms were good for the price. Location is a good spot for adults
Stayed in March 2024
Reviewed: February 23, 2024
Marcus
United States of Americalocation
Stayed in February 2024
Reviewed: February 20, 2024
Amanda
United KingdomWe felt flustered by the number of people wanting to help for tips. we are very happy to tip but so may people tried to help or serve us meant that we either had to tip many individuals or choose one which did not seem fair.
breakfast was good though not included staff were very friendly comfortable room
Stayed in February 2024
Reviewed: February 9, 2024
D'argenski
United States of AmericaJust hated house keeping knock on door 3 times before checkout
Great stay, great location.
Stayed in February 2024
Reviewed: February 4, 2024
Stephanie
United States of AmericaThe hotel parking is expensive and it’s one valet person so you end up waiting a while if there are others ahead of you and it’s hard to call ahead in advance because there is nowhere for them to actually park the vehicle but in the road so plan ahead if you have to be somewhere like an appt. Some of the staff smelled like weed and the smell was strong in part of the building.
Hotel is nice phenomenal price great downtown location with a lot of good restaurants in walking distance. Room was nice. Shower had good hot water. The bar area was great- would be even better when they open for full service restaurant. Friendly staff.
Stayed in January 2024
Reviewed: February 3, 2024
Susan
United States of AmericaHad to call front desk and they control the temp of your room. Room was small. It was not very clean. There was hair on the sheets and on the bathroom floor. The ice bucket was nasty because someone had used it previously, and it had not been cleaned in a while. I was also under the impression that there was a restaurant, and there was not. There was only a bar.
Location. Walkable to UAB hospital and close to alot of restaurants. The valet service was excellent! The valet lady working at night was so nice, and the young man during the day was also great!
Stayed in February 2024
Reviewed: January 7, 2024
Keith
United States of AmericaNeeds parking
Staff was friendly and did a great job
Stayed in January 2024
Reviewed: January 4, 2024
Amit
United States of AmericaParking fees were high considering the location. Felt like a rip off.
Stayed in January 2024
Reviewed: December 22, 2023
Andrew
United KingdomGood location
Stayed in December 2023
Reviewed: October 30, 2023
Charles
United States of AmericaRoom had no refrigerator, hair dryer, or microwave. Towels in bathroom were not sufficient and the ones that were left were not white but beige in color.
Nice staff, particularly Ms. Nita at the bar.
Stayed in October 2023
Reviewed: October 24, 2023
Cathy
United States of AmericaThere were a few sketchy homeless folks nearby, but they didn't deter us from enjoying what Five Points has to offer.
Super friendly and professional staff, free weekend parking on street, very close restaurants. Great coffee shop across the street in the alley.
Stayed in October 2023
Reviewed: September 12, 2023
Stephanie
United States of AmericaThe night noise was ridiculous. The other thing was that they never came and cleaned our room and we had an abundance of dirty towels.
The property itself was fine. The location was not good.
Stayed in September 2023
Reviewed: September 6, 2023
Jen
United States of AmericaMattress was a little too soft for us.
Great location. Convenient walking distance to restaurants.
Stayed in September 2023
Reviewed: August 22, 2023
Jill
United States of AmericaOnly one elevator worked and it was soo slow
Great location downtown to hospital and restaurants
Stayed in August 2023
Reviewed: August 22, 2023
Diane
United States of AmericaI would have liked to control the temperature of the air conditioner
I love the decorations
Stayed in August 2023
Reviewed: August 14, 2023
Jermaine
United States of AmericaI liked everything the staff was nice
It was nice just wish it had a pool
Stayed in August 2023
Reviewed: August 13, 2023
Elissa
United States of AmericaThe shower door was rusting. The a/c made a wierd noise. The floor was sticky.
The staff was lovely.
Stayed in August 2023
Reviewed: July 31, 2023
Keltra
United States of AmericaParking is terrible. Beds are so hard. Beyond firm. No fridge
In the middle of town
Stayed in July 2023
Reviewed: July 25, 2023
Burns
Abkhazia, GeorgiaI enjoy myself
Stayed in July 2023
Reviewed: June 8, 2023
Turuvekere
United States of AmericaNo refrigerator in room No cleaning Room very small The bathroom design is very bad. Water spills all over. Response to complaint - very poor
Only valet service
Stayed in June 2023
Reviewed: June 4, 2023
Andre
United States of AmericaThe parking at this location was not good...
The staff was wonderful and helpful..
Stayed in June 2023
Reviewed: April 30, 2023
Taliyah
United States of Americano cash hotel, the food was bland.
building was beautiful, friendly staff.
Stayed in April 2023
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