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  5. Reviews of Quality Inn University Winston Salem

Reviews of Quality Inn University Winston Salem This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5719 University Parkway, Winston-Salem, NC 27105, United States of America

#38 of 40 hotels in Winston-Salem

Guests' Choice

Review Score

Based on 716 hotel reviews

4.8

Score breakdown

  • Cleanliness

    5.6

  • Comfort

    5.6

  • Location

    6.5

  • Facilities

    5.4

  • Staff

    6.5

  • Value for money

    5.7

  • Free WiFi

    5.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 22, 2024

    5.0
    I wouldn't stay here again
    • Business trip
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    People was loud and needles all over the parking lot

    The price

    Stayed in February 2024

  • Reviewed: January 3, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Didn’t get room type booked. Booked a king was put in a double bed.

    Stayed in January 2024

  • Reviewed: December 1, 2023

    6.0
    Never again and probably do it again real soon, thanks.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No shower curtain and crunchy stuff on the floor, basically trash so no barefoot walking upon arrival after a few steps. I wore GOAT slides. Thanks.

    Access to food and gas and interstate.

    Stayed in November 2023

  • Reviewed: October 25, 2023

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was dirty and the maids never came to the room staff was not friendly rooms had roaches

    Area

    Stayed in October 2023

  • Reviewed: September 9, 2023

    5.0
    On the way to my destination.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It seems to have went down hill in quality and does not seem as clean as it used to. I definitely would not recommend.

    Stayed in September 2023

  • Reviewed: August 21, 2023

    5.0
    Fair
    • Family with young children
    • Double Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The smell of a male cat spray.

    I could tell the last people had a male cat. So I understand the no pet rules now.

    Stayed in August 2023

  • Reviewed: July 10, 2023

    5.0
    Good
    • With a pet
    • Business trip
    • Couple
    • Double Room - Accessible/Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bad to get in parking lot said had pool no pool big let down grounds could be pick up more to show niceness but still ok

    Good place to shop

    Stayed in July 2023

  • Reviewed: May 26, 2023

    6.0
    Mildly disappointing stay.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything else.

    Breakfast was decent.

    Stayed in April 2023

  • Reviewed: May 21, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    See above.

    Location was convenient. Front Desk Attentdant was extremely speedious which could have been good or bad. Ease of everything - great Overall quality of hotel : definitely cheap but facilities were in disarray Types of guests: definitely some rougher guests

    Stayed in May 2023

  • Reviewed: March 19, 2023

    4.0
    bugs/coffee with no maker/ no toilet paper
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night

    no toilet paper in the room, cockroaches, coffee supplies provided, with no coffee maker, door barely opened. a single sheet on the bed for blanket, room 149. (ive stayed here multiple times for years, worst experience so far)

    n/a

    Stayed in March 2023

  • Reviewed: November 15, 2022

    5.0
    was not a good adventure
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the bed sheets were dirty, the first night we discovered a leak in the ceiling above the sink. they did not put us in another room and said I had to wait to talk to the manager whom NOBODY could contact until my stay was over

    I liked the location and the firmness of the mattress

    Stayed in October 2022

  • Reviewed: November 15, 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Double Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Attitude

    It had vacancy

    Stayed in October 2022

  • Reviewed: October 3, 2022

    4.0
    I will add my photos because I did take pictures and there was roaches in the room also baby roaches
    • Leisure trip
    • Solo traveler
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I took pictures because the room was not clean properly the TV remote was broke and I was told that since she was the only person there she could not leave the desk to bring me another remote that security was supposed to have already been there but soon as they come in she would have them to bring me another remote I never seen anybody until I went to the front desk the next day and said something she did immediately send somebody but the girl on night shift I didn't hear nothing from her there were holes in the wall lamp shades was nasty and when I pulled the bedspread back it looked like someone had slept in the bed the bedspread had black marks on it I don't know what that was bathroom door was nasty I don't know what I was on it I even sanitize the commode and the sink with my own supplies

    The location was great but I did not eat any of the breakfast because there was people coming in and I didn't see any sanitizer and there was also a lady that was in some gray panties and a gray sports bra with a small blanket fold around her walking to the office and then she had a seat in there close to the breakfast bar no I was not interested in getting anything it was not sanitary bathroom floor was nasty there was dust and I do mean dust where the light cords and stuff was that because she had me to check to make sure the lamps was plugged up I don't understand why there was holes in the wall and the ceiling water spots in the ceiling and I forgot to take the picture behind the back door where that wall was just nasty I was there because of a funeral and there was a $49 deposit that I made when I checked in and I have not received that $49 back it was supposed to have been refunded is what I was told this is room 161 from now on I will check out my room I don't care what hotel I stay at I will check out my room for I stay in it or pay anything this was disgusting I only needed the room to take a shower and sleep because I knew what I was up there for and I wasn't going to be in the room that much when I seen the activities that was going on that night I couldn't hardly sleep then the next night I seen the baby roaches I couldn't hardly sleep that night before I left and all the drug transactions that was going on even in the daylight

    Stayed in September 2022

  • Reviewed: September 25, 2022

    5.0
    The price is right but the room left a little to be desired.
    • Leisure trip
    • Solo traveler
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    1. Cigarette burns on sheets 2. Beer can laying on the floor 3. No trash can in room 4. Sketchy People walking around outside. Someone beat on my door asking for a ride.

    Bed was ok. Best price in the area.

    Stayed in September 2022

  • Reviewed: September 7, 2022

    5.0
    153 review
    • Family with young children
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathtub was not cleaned well and there was roaches in the place behind the mirror and in the bathroom

    I liked the location of the facility and the staff were pleasant.

    Stayed in September 2022

  • Reviewed: July 31, 2022

    4.0
    I was visiting family on vacation.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room wasn’t cleaned well, trash under chair at window. Dried food on the shelf above the microwave, couldn’t use coffee maker in room, the basket was gone that held the filter. There was a leak in lobby where you check in. The floors needed a good scrubbing. I spilled water and the towel I put down turned brown. The housekeeping staff need better training.

    I have stayed here before, the room was updated from my last stay.

    Stayed in July 2022

  • Reviewed: July 15, 2022

    6.0
    Pleasant
    • Business trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    they don’t have pool open

    the location

    Stayed in July 2022

  • Reviewed: July 3, 2022

    4.0
    I've seen worse
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hard floor, when I bumped my head on it. The unavailability of downstairs room through it

    No bugs. Check out clerk- when I left was friendly

    Stayed in July 2022

  • Reviewed: June 28, 2022

    4.0
    This place was terrible, from management, to the condition of the room.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The manager, who checked me in, was so rude. I had to wait for him to finish watching some video on his phone before he decides to check me in. Then, I couldn’t find the pen to sign and he literally yelled at me and acted as if I was bothering him to SHOW me where the pen was. After the encounter with him, I should have just gotten a refund because he was terrible. After I checked into my room, I noticed that there are a lot of families who live there, which isn’t a problem within its self. But there was a lot of commotion up until 4 am. A lot of sketchy people and obvious drug fiends. This place has gone down hill quickly. Holes in the wall, smell of smoke in a non smoking room.

    There wasn’t much to like besides the price.

    Stayed in June 2022

  • Reviewed: June 17, 2022

    5.0
    U get what u pay for
    • Leisure trip
    • Group
    • Double Room - Accessible/Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness the wash clothes and towels was stained and it was trash behind the nightstand

    Price

    Stayed in June 2022

  • Reviewed: June 13, 2022

    6.0
    Nice but could be better
    • Couple
    • King Room - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel cleaning staff can do a better job within making sure the room is clean and not fast clean. Our hotel towels looked like they was used and re-folded had dark brown marks on them. The bathroom I had to re-clean myself had hair and other bodily fluids eveywhere. The bed was okay but I just wished it was more comfortable and the undersheet was more clean had to take it off and lysol the bed to try to feel comfortable.

    Convenient within location and the staff was very nice.

    Stayed in June 2022

  • Reviewed: June 7, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We checked in past 4 or 5pm and they still had us wait for 30 mins for cleaning.

    The price

    Stayed in May 2022

  • Reviewed: May 28, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel seemed dirty, floors needed swept more in room, tubs faucet dripped and had some strange people occupying some rooms.

    Stayed in May 2022

  • Reviewed: May 23, 2022

    5.0
    The little hotel has so much potential, or has lost what it once had.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty shower curtain. Weird little pillows they use were not good for my posture.

    Location was good to where we wanted to be, but perhaps a questionable neighborhood. The hotel staff wants it to be a classier place, but unsavory guests seem to be ruining that goal.

    Stayed in May 2022

Showing 1 - 25

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