201 Loop 337, New Braunfels, TX 78130, United States of America
#26 of 32 hotels in New Braunfels
Guests' ChoiceBased on 219 hotel reviews
6.2Cleanliness
6.8
Comfort
6.9
Location
7.8
Facilities
6.5
Staff
7.8
Value for money
6.7
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 5, 2024
Charles
United States of AmericaLot of breakfast choices--more than I expected.
Stayed in April 2024
Reviewed: March 17, 2024
Sherri
United States of AmericaCost
Prices
Stayed in March 2024
Reviewed: November 2, 2023
Raymona
United States of Americabreakfast without waiting bed made creaking noise thought it was falling down light bulb in lamp kept flickering
not happy,,,,, no breakfast available at 8:30am
Stayed in October 2023
Reviewed: October 31, 2023
Aaron
United States of AmericaThe A/C vents had mold in them and you could smell the due from the AC
Stayed in October 2023
Reviewed: October 18, 2023
Garcilazo
United States of AmericaBed frame was broken so very uncomfortable.but was one night so beat one way
Front ladies were nice and professional
Stayed in October 2023
Reviewed: September 12, 2023
Jaffa
New Zealandbath had a hole in the side and was so unsound to stand on it flexed we were concerned it would fall through. literally a rip/hole in the side. no one mentioned it. so they either cleaned it and didnt bother telling us or, didnt clean it and didnt see the problem. not sure which to be honest. when we mentioned it to make sure they didn't think we broke the damn thing, they just gave lip service reply and said they'd tell someone. heard nothing more.
it was an ok location. close to new braunfels sites etc.
Stayed in September 2023
Reviewed: August 3, 2023
Nancy
United States of AmericaFood
Beds
Stayed in August 2023
Reviewed: August 1, 2023
Donna
United States of AmericaThe lobby looked a little dingy. There was a food truck of sorts outside and I wasn't comfortable with people back and forth. In the morning there was a staff person in the breakfast area with his phone on some type of Spanish show on and it was very loud. The breakfast items were either cold and suppose to be hot and other items were stale. No butter, only blueberry cream cheese.
They facility was clean
Stayed in July 2023
Reviewed: July 24, 2023
Waller
United States of AmericaPictures online were a lot nicer than reality. The facility is not as updated as it seems online. The rooms were clean but the shower was clogged and unleveled. Also don't plan on getting free breakfast. When we stayed they had “scrambled eggs” which was more like one hard boiled egg cut in half that we ended up eating breakfast tacos from the taco truck in the parking lot.
Staff was nice and friendly, and there was a large variety of restaurants nearby.
Stayed in July 2023
Reviewed: July 23, 2023
Djalysia
United States of AmericaThis location doesn’t have an elevator. Not something I seen in the reviews at the time of my booking but I see it in the reviews here recently. It’s a small property so it didn’t take much to get to the second floor to our room. Just wasn’t what we expected. This property is also old and it shows. Some renovations were done but still isn’t worth price.
We loved the location of this hotel. It was close to a lot of restaurants and stores. The beds were very comfortable and the staff were accommodating and nice. We also loved the water pressure in the shower and sink. The room does come with microwave and fridge which is also a plus.
Stayed in July 2023
Reviewed: July 23, 2023
Carla
United States of AmericaWe stayed two nights, for the price was right. But the pictures were deceiving . I didn't like the carpet it was very stained in the hallway, the comfortor on our bed had a stain so the charged it out. But the one they replaced it with had cigarette hole burns in it. The TV was very small and the mirror above the sink was nice but not good lighting for a woman trying to put on make up. And the shower floor was wonky and felt really yucky underneath you're feet when showering. The entire building seems quiet a bit older. Also the free breakfast they offer wasnt worth 2 cents .
About the only 2 things that I liked was the comfortable bed. And the location was very convenient to alot of things.
Stayed in July 2023
Reviewed: July 20, 2023
Cole
United States of AmericaThe “breakfast” was not breakfast.
The beds we’re comfortable
Stayed in July 2023
Reviewed: July 9, 2023
Esmeralda
United States of Americano elevators
Stayed in July 2023
Reviewed: July 8, 2023
Maria
United States of AmericaThe ac unit was so loud that it was hard to sleep. We had to disconnect the refrigerator because that started to make noise as well. The beds were not comfortable.
The price was good.
Stayed in July 2023
Reviewed: July 5, 2023
Roseangela
United States of AmericaNo elevator, having to use stairs for luggage and other items on 2nd floor.
Pool was clean and room was cold which helps.
Stayed in July 2023
Reviewed: July 5, 2023
Maria
United States of AmericaNo Cleaning Breakfast Bathroom defects
Disappointed breakfast Bread hard No variety
Stayed in July 2023
Reviewed: June 24, 2023
Tifficha
United States of AmericaIt didn't smell pleasant
Close to all the restaurants
Stayed in May 2023
Reviewed: June 6, 2023
Not
United States of AmericaRooms needs to be cleaned better mattress covers need to be replaced ASAP very gross
Staff was great … facility is just worn down.. beds were clean on the top sheets and so on… however the room needs a top to bottom full cleaning… change out the mattress covers they were disgusting !!!
Stayed in June 2023
Reviewed: March 26, 2023
Griselda
United States of Americabreakfast ended too early
close by easy to get to
Stayed in January 2023
Reviewed: October 15, 2022
Ashley
United States of Americathe "breakfast" was debbie cakes & muffins that you had to take back to your room & eat
this hotel was just used for a quick 2 day trip, it served its purpose for that short amount stay. the beds were comfortable, the shower had decent water pressure, & the rooms were fairly clean.
Stayed in July 2022
Reviewed: September 19, 2022
Roger
United States of AmericaBreakfast is a joke. We were offered bagels and cream cheese...PERIOD. The staff is still using that old COVID excuse. Wake up! Your competitors have been serving a real breakfast for over a year. How can you expect any return lodgers if you're not truthful? Either take breakfast off your description, or offer a true selection of food.
Handy location for local activities.
Stayed in September 2022
Reviewed: August 2, 2022
Amber
United States of Americathis properly advertised that they have breakfast when the indeed do not !
The staff and location to the river was amazing!!
Stayed in July 2022
Reviewed: July 4, 2022
Liz
United States of AmericaNo elevator, swimming pool was not clean. When booked, room site offered breakfast but only thing available was black coffee. Old fruit. No coffee filters in room to make my own.
Rooms AC worked great..not muggy. Room was clean. Carpets seemed new. Good wifi.
Stayed in June 2022
Reviewed: June 27, 2022
Gail
United States of AmericaThe electrical outlets in the room did not work consistently. The towels were small and low quality.
They were able to book us with little notice. We were greeted, helped to open the door and provided extra towels and pillows when we asked for them
Stayed in June 2022
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