Breakfast was horrible Especially the service. The server only came twice to the table to greet us and to dropp off the check. We stay there days. & did not return for breakfast. We had breakfast @ the love. Much better It’s unfortunately that such a beautiful had such horrible service & food

The location

Stayed in August 2023

Staff was a little uppity. Told them my daughter was coming to join me but would not let her in. The directions for guests on how to enter at night not clear at all. Should be the first thing explained after checking in. Hallway carpets need serious replacement, old and dingy and stained. Rooms are large and great. The architectural details of the Hotel are beautiful.

The architecture and decor

Stayed in August 2023

It was in a perfect location and easy to walk to nearby attractions.

Stayed in July 2023

The room was too small, I booked a king room city view and it wasn’t what I expected or what showed on the photos. The mini fridge did not work and when we notified the front desk they told us someone would be up to help but no one showed up to fix it at all. The bathroom sink lacked water pressure.

It’s was nice. The robes in the room were pretty good. The shower was decent.

Stayed in July 2023

I had called ahead to request early check-in, and was surprised when it couldn't be guaranteed / accommodations couldn't be made when we arrived early. We ended up waiting over 2 hours to get into our room. Our suite was facing the inside of the hotel with no windows (no one mentioned this) and didn't come equipped with standard bar items despite having a full bar set-up (no glasses, wine openers, anything). The room was pretty dark because it was on the inside of the hotel. The amount of negative small things were surprising for a hotel of this price/quality.

The hotel is in a great location; and parking/valet was incredibly speedy. The staff was overall very friendly. Breakfast was in a beautiful room with killer views.

Stayed in May 2023

wasn’t the cleanest

the Architecture design of old

Stayed in April 2023

nothing

convenient to my son’s apt, quiet, clean and spacious rooms…valet parking on site is a plus

Stayed in March 2023

too many things closed down in the building.

location

Stayed in March 2023

Service

Great

Stayed in February 2023

Needs to be spiffed up (carpeting, paint, etc.)

The bed was extraordinarily comfortable, and are room was generously large and light-filled. The upstairs XIX (on the uppermost 19th floor, naturally) restaurant and bar are wonderful, serving breakfast, brunch, a complete bar menu and libations. These extraordinary, century-old rooms have tall ornate domed plaster ceilings, matched by no hotel in the U. S. The hotel is a bit down on its heels. And I muttered to myself, when checking in, oh my…how far the old Bellevue-Stratford has fallen. But, it still stands, and she is still magnificent. Few things would make me happier than to see the Bellevue preserved and restored.

Stayed in February 2023

missing furniture

the bed and size of the deluxe room

Stayed in February 2023

It felt like a ghost town….nothing was open. There wasn’t any information regarding the closed shops, bars, restaurants on the websight. If we knew that, probably would have stayed elsewhere.

Loved the location and the beautiful architecture of the building!

Stayed in September 2022

swimming pool not open

Stayed in September 2022

the room itself was quite plain. our window faced the Conservatory indoors, which had a lot of natural light but I would’ve preferred an outside facing window.

beautiful building with so much history. ornate details, vintage glass, the 19th floor is a must see.

Stayed in May 2022

Outdated facilities, everything looks very old, and small room size compared to other hotels in center city (at similar or lower prices)

Excellent staff - very professional, attentive, amiable, went above and beyond Great location - situated in center city and only a few blocks from Rittenhouse and other key locations

Stayed in April 2022

first room they put us in had malfunctioned AC … no housekeeping despite us requesting it upon checking in.. staff apologized and moved us to another room with working AC

location friendly and great staff

Stayed in March 2022

I am sad that either Booking.com or the Bellevue or whoever didnt let you know before booking that everything in the hotel is closed. I chose this hotel because I stayed here before and it was incredible. The ballrooms, the fitness area, the pool/spa/etc, the food court below, the shops, etc, even just walking around the staircases and seeing the awesome areas. All of this was not available. Everything was closed. You couldnt go to any of the floors with the ballrooms or pool/spa/fitness area etc. I understand that it's covid times, and that many things are under renovation, but I wish that they had told us ahead of time because we would have stayed somewhere else. Our room was outside the conservatory which was really cool; we had our own little patio! However, we had two large windows that were not able to be shuttered and we were next to the hallway, so the bright light shone in our room all night. This was difficult as it kept the room basically lit all night. The restaurant/bar was open, but we went up there one night and it literally smelled like sewage. I'm not trying to be rude about it, lol, but it was so stinky! Not sure why. We still stayed to have a drink. I think the Bellevue is beautiful, but this stay was not at all like my previous one, which makes me sad.

This hotel is beautiful and in a great location. It is right in the middle of nearly everything we planned to do. You can walk nearly everywhere. The beds are super comfortable and the bathroom was spacious and clean. We had two mini-fridges in our room. We were able to get extra towels and extra creamer for coffee easily.

Stayed in March 2022

Price well it was NEW Years and unplanned.

Location

Stayed in January 2022

didn’t like that fact that someone literally tried to come into our room while we were sleeping and stated that the front desk told him that the room was empty.

very convenient to all activities and loved the look of the hotel

Stayed in January 2022

loved the architecture and friendly staff

Stayed in January 2022

restaurants and bar closed

location

Stayed in December 2021

Parking was more expensive than public lots even for guests of the hotel.

Very convenient location.

Stayed in October 2021

Smell

Architecture

Stayed in July 2021

Reception staff should be more friendly. Room Cleaning not consistent.

I asked for daily room cleaning service. They said they don’t do it because of Covid unless instructed by guess. I gave my instruction to clean daily. Hotel only cleaned one day, on second day No cleaning.

Stayed in July 2021