2750 Greenspoint Parkway, Hoffman Estates, IL 60169, United States of America
#3 of 9 hotels in Hoffman Estates
Guests' ChoiceBased on 940 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
8.9
Facilities
8.3
Staff
8.8
Value for money
8.4
Free WiFi
6.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 20, 2024
Timarah
United States of AmericaFridge did not work
Cleanliness, friendly staff
Stayed in April 2024
Reviewed: March 16, 2024
Catherine
United States of AmericaBathroom area very small, tight, with toilet and shower.
Room was perfect! Bed comfortable and breakfast was Great! (Just hard to find plates, they are above food).
Stayed in March 2024
Reviewed: March 8, 2024
Surinder
United States of AmericaAbove
The room was large, clean. The breakfast area was cramped with poor quality eggs, bread, sausage. The check in was right next with a bar squeezed in. It is poorly designed with Indian management.
Stayed in March 2024
Reviewed: March 1, 2024
Roshonda
United States of AmericaThe heat in my room wasn’t so great but it was doable
The fact that it was clean & in a nice location. The pool was open & clean also
Stayed in February 2024
Reviewed: January 30, 2024
Mcclary-brown
United States of AmericaThe only issue was getting extra towels, otherwise was a great experience.
Friendliness, the room.
Stayed in January 2024
Reviewed: December 21, 2023
Christian
United States of AmericaBreakfast was good except for eggs and bacon!
Room was spacious and bed comfortable
Stayed in December 2023
Reviewed: November 27, 2023
Amy
United States of AmericaPool wasn't available to use. Traveling with children we booked based on the hotel having a pool available. They were disappointed.
Stayed in November 2023
Reviewed: November 4, 2023
Victoria
United States of AmericaFire alarm
Staff and location
Stayed in November 2023
Reviewed: November 1, 2023
Debbie
United States of AmericaThe pillows were a little too hard for me. Next time, I'll he sure not to have a room to close to the elevator. I keep hearing a vibrating noise.
The room was large and very clean. The bed was comfortable. The free breakfast had a large variety to choose from. The staff was friendly.
Stayed in October 2023
Reviewed: October 30, 2023
Rosemarie
United States of AmericaPool was closed for maintenance
Close to where we were attending a wedding
Stayed in October 2023
Reviewed: October 22, 2023
Thrad
GermanyPoor breakfast, the did not refill water. Window had a permanent gap and therefore bugs came in.
Good parking space, spacious room, metal cuterly instead of plastic and also dishware.
Stayed in October 2023
Reviewed: October 8, 2023
Khokhrai
United KingdomNo WiFi in the room... Could not work did inform front desk but they were unable to resolve.
Staff, room size and it was clean
Stayed in October 2023
Reviewed: October 3, 2023
Breuner
United States of AmericaThe breakfast was so-so.
Room was clean and comfortable. The bed was very comfortable. The shower was great, and the lighting and ventilation in the bathroom were also great. Very nice stay.
Stayed in October 2023
Reviewed: September 25, 2023
Michelle
BelgiumBedroom nice, big and clean Breakfast better than expected Disappointed swimming pool closed for maintenance
Stayed in September 2023
Reviewed: September 25, 2023
Gena
United States of AmericaThe pool was closed for renovations and it was not noted on website or when reservations were made. Breakfast was horrible.
The friendliness of the staff.
Stayed in September 2023
Reviewed: September 18, 2023
Terra
United States of AmericaNothing
Kind employees that were generous with their time and problem solving
Stayed in September 2023
Reviewed: September 17, 2023
Krista
United States of AmericaPool was cold
Room was wonderful! Spacious and comfortable.
Stayed in August 2023
Reviewed: September 12, 2023
Juska
United States of AmericaPool was closed due to repairs but that is my only complaint.
Clean rooms, friendly staff, good location, Free Breakfast!!
Stayed in September 2023
Reviewed: September 4, 2023
Arif
CanadaI wish the pool should’ve been open and running.
The breakfast was good.
Stayed in September 2023
Reviewed: September 2, 2023
Ashley
United States of AmericaNo complaints!!
The breakfast was nice. Room was clean and beds were comfy!
Stayed in August 2023
Reviewed: August 25, 2023
Carol
United States of AmericaSheets could be softer
Stayed in August 2023
Reviewed: August 24, 2023
Abbey
United States of AmericaThe $75 dog fee charge, that’s way too much when other places cost way less. Also they put out moldy and bruised fruit for breakfast. Night shift lady wasn’t very friendly.
Easy to find and clean
Stayed in August 2023
Reviewed: August 17, 2023
Dw-dsa
MexicoBeds were not too comfortable due to old worn out mattresses. Location is good only if you need to be in Hoffman Estates or Schaumburg. It is too far from Chicago.
Staff was super helpful. Breakfast was good. Rooms were clean and spacious. The neighborhood is calm and quiet.
Stayed in August 2023
Reviewed: August 17, 2023
Kevin
United Arab EmiratesSecond stay had minor issues which I've highlighted in separate rating for that stay.
All good comfortable stay Very friendly staff fast check in and check out process Excellent breakfast selection choice. Close to highway yet quiet location. Ample parking Great value
Stayed in July 2023
Vantaa, Finland
Bad Sachsa, Germany
Avignon, France
Big White, Canada
Fusong, China
Apollo Bay, Australia
Albany, Australia
La Spezia, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content