225 East Coastline Drive, Jacksonville, FL 32202, United States of America
#39 of 167 hotels in Jacksonville
Guests' ChoiceBased on 1544 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.0
Facilities
8.6
Staff
8.9
Value for money
7.8
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 10, 2024
William
United States of AmericaRoom 524 Toilet is way shorter then normal Could not believe it…like a kids potty chair
Location
Stayed in April 2024
Reviewed: April 9, 2024
Christopher
United KingdomThey charged me for 2 bottles of water in the room which I thought my membership covered, but it didn’t
It was right on the waterfront and our cruise boat moored opposite
Stayed in March 2024
Reviewed: April 9, 2024
Karen
CanadaThe sink was plugged and drained very slowly.
Loved the area and view of this hotel
Stayed in February 2024
Reviewed: April 2, 2024
John
United States of AmericaSeems that the front desk had no idea about the facilities. Tried to go to the pool, the desk said open. Sign said closed. Asked room service and they went out of their way to find out. They reported it was closed so they could change the filters, and would be open in 45 mins. 2 hours later.... still closed. The sheets could stand up on there own. So much starch. Not soft at all.
Location and the food.
Stayed in March 2024
Reviewed: March 28, 2024
Christian
AustriaPerfect location, large bathroom
Stayed in March 2024
Reviewed: March 18, 2024
Tina
United States of AmericaHousekeeping did not want to clean the room. Had to ask them to return twice.
Great location! Beautiful hotel
Stayed in March 2024
Reviewed: March 16, 2024
Jonathan
United States of AmericaEach room needs more washcloths and towels.
Stayed in March 2024
Reviewed: March 11, 2024
Cory
United States of AmericaSeveral elevators were broken. Had to pay to park.
River view, restaurants, lounge, gift shops.
Stayed in March 2024
Reviewed: March 9, 2024
Renfroe
United States of AmericaI was charged more than quoted
Location and the market was open 24 hrs.
Stayed in March 2024
Reviewed: February 25, 2024
Joseph
United States of AmericaRoom view was great. It overlooked the river.
Stayed in February 2024
Reviewed: February 22, 2024
Christina
United States of AmericaWe had to check out a day early for personal reasons. I was assured by front desk staff that as long as we checked out before 11am, the additional day would be removed. It still has not been removed from our charge.
Close to the venue we planned to visit.
Stayed in February 2024
Reviewed: February 5, 2024
Ahmed
United States of AmericaBeds are very comfortable, clean property.
Stayed in February 2024
Reviewed: January 16, 2024
Mark
New ZealandNothing no to like
The whole experience was great from start to finish.Check in was easy,room was great.We made use of the in house bar and also managed a great meal at Mortons steakhouse.
Stayed in January 2024
Reviewed: January 2, 2024
Glenn
United States of AmericaThe only thing that caught my attention was the bathroom sink stopper was broke.
Room view looking over the river during the fireworks was extraordinary. As newly weds it was an experience we will always treasure.
Stayed in January 2024
Reviewed: December 31, 2023
Angela
United States of AmericaPrice of everything was crazy. 4 or 5 dollars for a small bottle of water and no coke products at restaurants . Then add on the parking cost when hotel was pricey already.
Location was great and clean facility.
Stayed in December 2023
Reviewed: December 22, 2023
Hiroshi
JapanThe lady at the front desk who helped us check in around noon on December 14, 2023 was excellent!
Stayed in December 2023
Reviewed: December 20, 2023
Saied_alshahrani
United States of AmericaI did not like the car parking charges, and the worst is that they will automatically charge you $29 per night even if you do not have a car. You will have to discuss it with them to drop these added charges.
Stayed in December 2023
Reviewed: December 16, 2023
Stephanie
United States of AmericaThe restaurant manager came over and told one of my group that they outdid not eat the food they had delivered by doordash. Talked to her like she was a child ad should have known better. We were in the Tavern having drinks and they stopped serving food before they got there and they were hungry. And the waitress seemed aggrevated that we were sitting in the booth after we had finished our food (that we ordered in the nick of time) and finished our drinks. She said they closed at 11:00 but were staying open due to us being there. We specifically asked the front desk when we checked in what time the Tavern closed and we were told 12:00. Overall we were made to feel very unwelcome. We were nurses out for a girls night and just wanted relax and chat together. We ended up leaving and going upstairs. Kinda put a damper on the night
The location was perfect for a night at the Florida Theater
Stayed in December 2023
Reviewed: December 15, 2023
Christine
United States of AmericaI liked everything . A less expensive continental breakfast option would be nice . Also a more comfortable arm chair in the room.
Location , staff . 24 hr services
Stayed in December 2023
Reviewed: December 9, 2023
Cathy
United States of AmericaThe temp control was funky. I couldn’t get it to the low seventies. I felt cold most the time
Stayed in December 2023
Reviewed: December 6, 2023
Kelli
United States of AmericaThis area is not safe. No hot water for the showers. A bit overpriced for what you got.
Location was great. Coffee machines in the room were great.
Stayed in December 2023
Reviewed: December 6, 2023
Bert-moreno
United States of AmericaFor the price, a little run down
Convenient, good location, friendly staff
Stayed in December 2023
Reviewed: December 4, 2023
Michelle
United States of AmericaTub was clogged.
Room was clean and comfortable. Great view. Common areas felt upscale. 24hr marketplace is a nice touch. Staff was kind and attentive.
Stayed in December 2023
Reviewed: November 28, 2023
Alisa
United States of AmericaThanksgiving was very much appreciated.
Stayed in November 2023
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