135 West 45th Street, New York, NY 10036, United States of America
#121 of 408 hotels in New York
Guests' ChoiceBased on 745 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.4
Facilities
8.4
Staff
8.6
Value for money
7.5
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Geissler
United States of AmericaThe price is a little steep, but it is New York so that’s to be expected I guess. They could certainly have larger and more supportive pillows.
This property is always clean and the rooms are nicely appointed. The beds are comfortable and the room layouts are nice.
Stayed in March 2024
Reviewed: April 9, 2024
Zoe
United KingdomCould not take child to bar on rooftop
Great location, still a quiet oasis inside
Stayed in April 2024
Reviewed: April 3, 2024
Elin
United States of AmericaProperty was great. Upgraded to larger room and higher floor. Glad we did.
Perfect location. Very comfortable for sleeping. Loved the view from room.
Stayed in March 2024
Reviewed: April 3, 2024
Stanan
United States of AmericaThe pillows were too soft had that not been the case, the sleep would have been more comfortable.
The location is perfect for sightseeing because it is close to most attractions, We were impressed with how quiet the hotel was once we were in our room. The room was very clean and the bed was very comfortable. We were happy with our stay.
Stayed in April 2024
Reviewed: March 28, 2024
Kennedy
United States of AmericaToo expensive
Staff was courteous and facilities were clean. The location is ideal if seeing a Broadway show.
Stayed in March 2024
Reviewed: March 27, 2024
Dimitrios
GreeceInitial room assigned was smaller than advertised, with very little storage space for a family of four with, admittedly, lots of luggage.
Hotel staff reacted and responded well to initial problems: luggage not brought up to our room after repeated attempts to get them to do so and initial room too small for us. We were offered different, more spacious corner room with great Times Square views, but even then, had to move luggage ourselves, even though we were told it would be taken care off. Partial refund offered, which was appreciated. Location unbeateable for Times Square area and transportation options to rest of Manhattan and beyond.
Stayed in January 2024
Reviewed: March 14, 2024
Marcus
United States of AmericaOnly 2 working elevators made for some long wait times going to and from the rooms.
Clean hotel in a great location. The staff was very friendly and helpful
Stayed in March 2024
Reviewed: March 11, 2024
Mary
United States of AmericaLocation is perfect!
Stayed in March 2024
Reviewed: March 7, 2024
Elizabeth
United States of AmericaThe rooms were dated and small and didn’t have USB ports
We stayed in one of the highest floors and it was absolutely beautiful I can’t stop thinking about that shower/bathtub. The views were incredible although we paid extra for a view of Times Square and we couldn’t really see it at all maybe one building in the distance but the view was still incredible. The rooms were a bit dated and very small but I’ve come to expect that in NYC. They don’t have USB ports in the hotel room though, I travel ALOT and have never stayed in a room that didn’t have USB ports so certainly outdated but not too bad. Make sure you’re bringing your charger box! Also the parking garage across the street is cheaper for nightly parking than the hotels parking so make sure you’re parking across the street! The hotel staff was incredibly friendly and accommodating
Stayed in March 2024
Reviewed: March 2, 2024
Andrew
United States of AmericaA few single-serve milk and creams left in the fridge for AM coffee would have been nice. Lobby was not very warm and welcoming with no real area to hang out or restaurant/café to enjoy.
Centrally located for plays, decent room size and layout and decent view.
Stayed in March 2024
Reviewed: February 26, 2024
Steven
United KingdomNothing
The location was excellent, and the room size was very good along with features of a free use safe plenty of suitcase storage. It also had a good view of New York city streets and buildings. The room service was also excellent, this being changing of towels , bedding etc.
Stayed in February 2024
Reviewed: February 25, 2024
Emma
IrelandHome 4 weeks and still haven't been refunded my deposit to my revolut
Very central, steps away from Times Square
Stayed in January 2024
Reviewed: February 22, 2024
Mona
United States of AmericaGreat Location , clean spacious rooms. Rooftop bar was great too.
Stayed in February 2024
Reviewed: February 14, 2024
Gavin
United States of AmericaWhen leaving doorman told us shuttle to la guardia was 75$, when we got to airport the driver charged us 130$!! Felt scammed
Stayed in February 2024
Reviewed: February 13, 2024
Tracey
United States of AmericaNone that I can think of
Location and view of the city
Stayed in November 2023
Reviewed: February 8, 2024
Michael
United States of AmericaBathroom counter spray was a bit tight
Very clean
Stayed in February 2024
Reviewed: January 26, 2024
Allison
United States of AmericaThe hotel view was great but it costed $25 to upgrade where price difference between tickets with and without city were only $10. One of the staff was not happy when we only wanted to pay for parking.
The hotel view was great. Rooms were clean and spacious
Stayed in January 2024
Reviewed: January 11, 2024
Roslyne
United States of AmericaI had understood that there was coffee available in the room, but I didn’t see a coffee maker or a mini fridge.
Great location. Clean, friendly, and comfortable.
Stayed in January 2024
Reviewed: January 10, 2024
Mariia
United States of AmericaOverall was super, but the first contact with the receptionist was a disappointment. The guy at the desk was unfriendly and not willing to help. Luckily, the other days everyone was very friendly and helpful
Stayed in January 2024
Reviewed: January 4, 2024
Gyles
United KingdomAccess to roof limited as travelling with kids
V close to Times Square
Stayed in January 2024
Reviewed: January 2, 2024
Narey
United States of AmericaVery small, limited common areas.
Centric, clean, great staff, nice rooms.
Stayed in January 2024
Reviewed: January 2, 2024
Pamela
United States of AmericaCould not see the new year ball drop from room as was stated.
Close walking distance to time square, food and entertainment.
Stayed in January 2024
Reviewed: December 21, 2023
Marcos
United States of AmericaElevators are always very busy
Rooms are pleasant and clean
Stayed in December 2023
Reviewed: December 21, 2023
Sandra
IrelandNothing
Location perfect
Stayed in December 2023
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