111 East 48th Street, Midtown East, New York, NY 10017, United States
#233 of 409 hotels in New York
Guests' ChoiceBased on 1052 hotel reviews
8.0Cleanliness
8.6
Comfort
8.7
Location
9.1
Facilities
8.2
Staff
8.1
Value for money
7.5
Free WiFi
8.5
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End of dialog contentReviewed: 18 April 2024
Clive
United Kingdomlong check in queue - inadequate staff
friendly staff, room ok
Stayed in April 2024
Reviewed: 7 April 2024
Alice
Hong KongIn room coffee maker seemed to not been cleaned for a while.
Very central location, in the quieter part of midtown yet still feel safe. Clean and high quality bed, shower, funiture. Elegant period decor. Helpful doorman. Friendly staff.
Stayed in February 2024
Reviewed: 5 April 2024
Aaron
CanadaLocation. Rooms.
Stayed in April 2024
Reviewed: 3 April 2024
Paul
United KingdomMy room was not available on the first day
Excellent location
Stayed in April 2024
Reviewed: 7 March 2024
Liu
United StatesThe curtain is broken so light can come in in the morning
Stayed in March 2024
Reviewed: 6 March 2024
Diana
Romaniathe restaurant staff, impolite and not very helpful. also, the most uncomfortable pillows.... very expensive restaurant and bar
location, location, location ; very good breakfast
Stayed in March 2024
Reviewed: 2 March 2024
Edwin
SingaporeStaff could have been more attentive. Staff appeared busy at all times and were unable to attend to needs of guests.
Within walking distance to public transport networks.
Stayed in January 2024
Reviewed: 12 February 2024
Halled
AustraliaGetting a little old
Location
Stayed in February 2024
Reviewed: 6 February 2024
Z-u-h-a-i-r
Saudi ArabiaFree cold water & free ice on selected floors! They have shattaf in the bathrooms! Breakfast joint next door. High quality Steak houses 10 minute walk. Convenient stores 8 minutes walking. Very close to central station.
Stayed in January 2024
Reviewed: 1 February 2024
Sarah
CanadaMore breakfast options would have been great
Amazing location, basic hotel
Stayed in January 2024
Reviewed: 21 January 2024
Abhishek
IndiaNo water bottles
Location was great
Stayed in January 2024
Reviewed: 21 January 2024
Eileen
United StatesWait at check in. Looked like they were understaffed
Great staff beautiful lobby and rooms
Stayed in December 2023
Reviewed: 21 January 2024
Ioannis
AustraliaBed and shower
Stayed in January 2024
Reviewed: 20 January 2024
Olufunmilola
United StatesComplimentary water would have been great
Didn’t have breakfast
Stayed in January 2024
Reviewed: 16 January 2024
Lisa
United KingdomFront of House and waiting staff were verging on passive aggressive or rude (Not the housekeeping staff who were lovely.) The hotel has a faded gentility about it. We couldn't complain about the standard of the room since it was very well appointed and comfortable, but there were places the furniture was damaged and marked. The room was also a little small for a family of 4. Overall, I felt it was overpriced and we were paying for the location.
Our overall stay was good. The breakfast was nice but expensive.
Stayed in January 2024
Reviewed: 16 January 2024
Emily
United StatesWould have liked a bigger room with my family and two queen beds, which I thought I had booked.
Location of hotel
Stayed in January 2024
Reviewed: 12 January 2024
Francesco
United StatesClean and confortable room. Perfect location to visit NY downtown
Stayed in January 2024
Reviewed: 10 January 2024
Yolanda
United StatesThere was a guest who was very loud and obnoxious on several nights which caused us not to rest very well. And I could never get the temperature to regulate which is the reason we had to open the window.
We had double beds on 7th floor, view was OK nothing great. We could raise the window a little to let cool air in. The bed was comfortable pillows not so much. Room was very spacious (which is why I chose it). Staff was GREAT. Room and lobby was very CLEAN. Bathroom was spacious, shower had very good pressure, and very clean.
Stayed in January 2024
Reviewed: 8 January 2024
Zahraa
CanadaVery convenient location. Very nice facilities.
Stayed in January 2024
Reviewed: 7 January 2024
Sue
United KingdomFound the extra charges too complex and confusing
Loved the Christmas decorations
Stayed in January 2024
Reviewed: 6 January 2024
Walter
United KingdomThe service charge and the cost of mini bar, even with the 25$ allowance per room this did not allow you to buy much!
The property was very central for where we wanted to be so it ticked all the boxes there.
Stayed in January 2024
Reviewed: 2 January 2024
Michael
United KingdomSmall area with limited choice for breakfast
Great location
Stayed in December 2023
Reviewed: 2 January 2024
Roberto
MexicoBar Price’s
The Room
Stayed in January 2024
Reviewed: 28 December 2023
Linda
United StatesThere's very little not to like about this hotel.
This is a charming ,well appointed luxury hotel. Beautiful old architecture coupled with modern updates and a tasteful remodel. Walking distance to shopping and shows it won't disappoint.
Stayed in December 2023
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