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  5. Reviews of Imperial Hawaii Resort

Reviews of Imperial Hawaii Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

205 Lewers Street, Waikiki, Honolulu, HI 96815, United States of America

#46 of 304 hotels in Honolulu

Guests' Choice

Review Score

Based on 1459 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.4

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 18, 2024

    8.0
    Overall quite good. The location is excellent.
    • Leisure trip
    • Couple
    • Ohia Suite
    • Stayed 3 nights

    Although frontal, the hotel has no easy access to the beach and we had to walk around some of the other large properties nearby to gain access. Despite the room being quite spacious, there was no proper bed, but one of those which folds in the wall. It wasn't the most comofrtable one and there were no sockets near it to charge our electronics. The studio comes with a huge terrace with two loungers... which overlooks a full concrete wall with no direct sunshine at any point in the day.

    As far as the Honolulu resorts go, this one delivered in almost all aspects. It is located in the best part of town, with plenty of amenities and some of the best bars and restaurants in the vicinity. Our room was in fact a full studio with a kitchen, with plenty of space. Honolulu is not good value for money in general, but you will struggle to find a better located hotel for the same amount.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Fantastic
    • Leisure trip
    • Family with young children
    • Banyan Suite
    • Stayed 9 nights
    • Submitted from a mobile device

    Room are little outdated however very clean

    The location was central to most things and the staff were amazing so friendly and helpful

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Would stay again
    • Leisure trip
    • Couple
    • Ohia Suite
    • Stayed 4 nights

    Our room had a Murphy bed (pull down from wall). Check this info when selecting your room type.

    Easy check in. Hotel well located to beach (Fort DeRussey). Easy walk to other Waikiki beach areas, shops etc. ABC store located underneath hotel and good for shopping, food etc. Nice, quieter part of Waikiki.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    9.0
    Family holiday
    • Leisure trip
    • Family with young children
    • Banyan Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Rooms not serviced. Some days the room bins were emptied….some days not. Towels never changed in room throughout our 7 day stay

    Great location. Amazing view! We are lucky enough to be on the 24th floor with an ocean view - spectacular. Loved the free lei making classes. The staff were very accommodating and the rooms are comfortable and clean.

    Stayed in March 2024

  • Reviewed: April 7, 2024

    9.0
    Absolutely will stay there again, great value and great location!
    • Leisure trip
    • Family with young children
    • Koa Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    It does need some updating…carpets and ceilings. The pool area is small and you really have no view from the top of the building.

    The room was clean and comfortable. I used the exercise room and it was clean and had everything I needed to have an early morning workout. The staff were friendly and helpful with all our questions. Location was great, near beach and great restaurants.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Koa Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    6 day stay and only qualified for one cleaning.

    Location was optimal.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    I have stayed here a number of times and just love the location. Room size options are great but furniture quite chunky
    • Leisure trip
    • Travelers with friends
    • Banyan Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Furniture in the rooms a little old fashion and chunky.

    Brilliant location. I also love the pool as it is always warm as it never gets shaded.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    7.0
    Perfect location in Waikiki
    • Leisure trip
    • Solo traveler
    • Ohia Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Old but adequate decor. Would have loved hot tea/coffee supply in room

    Great service. Friendly staff. Perfect location. Close to beach and shops and great view of entertainment in lLewers St.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Good place to stay at Waikiki
    • Leisure trip
    • Couple
    • Ohia Suite
    • Stayed 2 nights

    The room initially did not have a kettle, which was provided on request. The room had a coffee machine, but no coffee in any form. When asked, the reception advised that they do not provide it. Why have a machine then? A few coffee/tea packets is not a huge expense, and it would be nice for it to be included.

    Excellent location and good for Hawaii value for money (relatively speaking). It was clean and had a good view from the high floor. Staff were welcoming and responsive, and Wi-Fi was excellent.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    9.0
    A wonderful relaxing experience supported by very courteous staff.
    • Leisure trip
    • Family with young children
    • Ohia Suite
    • Stayed 7 nights

    N/A

    The location is superb, close to Waikiki Beach, Shopping and Eating Venues. The rooms was ideal, one had a Street and Beach view the other had Mountain and city Views. the fact that we could book into one of our rooms early was a huge benefit as we had our young Grand Children with us. Thank you for allowing us the early booking.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    7.0
    Imperial resort
    • Leisure trip
    • Solo traveler
    • Ohia Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was tired. Needs new furniture. It's been kept well but tired and aged. The Murphy bed.

    Helpful staff and location good. Bus system close by to most routes

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Banyan Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Great facilities- big room with 2 balconies & great location.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    9.0
    Great location & would like to thank Chris for assisting in changing our rooms prior to coming. Place is very clean,
    • Leisure trip
    • Family with young children
    • Ohia Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Furniture is very old, really needs to be updated & matching. One of our rooms had a plastic outdoor dining table for our dining table inside!!

    Location

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    I selected this property for overall value and it lived up to my expectations
    • Leisure trip
    • Group
    • Palm Suite
    • Stayed 5 nights

    The units and property are dated and in need of an update/refresh.

    The location was excellent, the staff we very helpful. Good value when you consider the size of the units and the location. I enjoyed the hot tub and pool.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Great, family friendly hotel!
    • Leisure trip
    • Family with young children
    • Banyan Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Off the beach. Really close to everything. Nice big room.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    Imperial Hawaii Resort is a great option for staying in Waikiki
    • Leisure trip
    • Couple
    • Ohia Suite
    • Stayed 2 nights

    Room had a Murphy Bed, on which I stubbed my toe three times; no breakfast, although 10% discount at Dennys

    Excellent location, helpful staff, good security measures with use of key card, guest laundry, pool and sauna

    Stayed in March 2024

  • Reviewed: February 25, 2024

    8.0
    Very welcoming staff
    • Leisure trip
    • Couple
    • Deluxe Ohia Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Room next to the lifts so kept awake late and woken early

    Excellent location and staff where very polite and very helpful

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Great place to stay.
    • Leisure trip
    • Family with young children
    • Banyan Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    It would've been nice to have been provided with a starter amount of milk and a kettle - we did borrow a kettle eventually. The apartment was smaller than I realised but we managed.

    The facility for having a room and bathroom to use whilst we were waiting for our room to be ready on both arrival and departure days (as our flight arrived very early and departed very late) was excellent,. together with a safe place to store our bags so we could enjoy the days. The location was brilliant and the staff really helpful.

    Stayed in January 2024

  • Reviewed: February 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Banyan Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Sometimes hot tub doesn't work correctly (I guess someone may touch the wrong button.) Microwave didn't work and it looks hard to use it. (We don't mind because we didn't use it)

    Location. Good for family stay

    Stayed in February 2024

  • Reviewed: February 10, 2024

    8.0
    Great location and lots of restaurants in Lewers Street that Hotel is in.
    • Leisure trip
    • Family with young children
    • Banyan Suite
    • Stayed 6 nights

    We stayed in a Banyon suite. Great location at the beach end of Lewers Street. Quick walk to the beach and plenty of restaurants close by. Had views of the ocean from our apartment. Also has a swimming pool on the roof and guest laundry with plenty of machines on the 2nd floor.

    Stayed in January 2024

  • Reviewed: February 8, 2024

    9.0
    Would definitely stay there again
    • Leisure trip
    • Family with young children
    • Deluxe Banyan Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    The imperial Hawai’i was close to everything

    Stayed in January 2024

  • Reviewed: February 4, 2024

    9.0
    It was good!
    • Leisure trip
    • Group
    • Banyan Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Shower head wouldn’t stay up so had to constantly readjust mid shower. I stubbed my toe so many times on the edge of the Murphy bed it was brutal. Sauna was a little dingy (for my liking), but overall good facilities. My mom enjoyed the sauna and hot tub

    Was nice and comfortable. Not incredibly upscale but a great place to come home to at night. Had a small kitchenette and the staff was awesome! Had good AC. The valet is awesome and the reception was nice. Walking distance to Fort DeRussy beach which we went to more often than Waikiki beach.

    Stayed in January 2024

  • Reviewed: January 29, 2024

    9.0
    We had a great stay at the Imperial.
    • Leisure trip
    • Couple
    • Banyan Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing; all great.

    In the heart of Waikiki; the location means an easy walk to everything. There’s an ABC convenience store right below, with the beach only a minute or two away on foot. The room we had was a Banyan suite, which had a separate bedroom and a kitchenette. A TV in the bedroom and the lounge. A nice little patio with small table and chairs for a wine and nibbles…. and a partial view of the ocean from our 15th floor apartment. Absolutely spotlessly clean! Slightly dated, but then so are myself and husband, so who cares!

    Stayed in January 2024

  • Reviewed: January 29, 2024

    9.0
    Great location and choices of style of accommodation you need.
    • Leisure trip
    • Couple
    • Banyan Suite
    • Stayed 6 nights

    We stayed in a Banyo suite and there was a lot of room, just being the 2 of us. Good to have a fridge, toaster and kettle. Loved the location and had an ABC store just below us, for anything we needed to get. Great that they have a coin/credit card operated laundry, with plenty of machines.

    Stayed in January 2024

Showing 1 - 25

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