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  5. Reviews of Hotel Indigo Dallas Downtown, an IHG Hotel

Reviews of Hotel Indigo Dallas Downtown, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1933 Main Street, Main Street District, Dallas, TX 75201, United States of America

#73 of 171 hotels in Dallas

Guests' Choice

Review Score

Based on 484 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 25, 2024

    9.0
    I would stay there again, just not the same room
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Walls were thin, could hear next room at 2 AM

    Location

    Stayed in February 2024

  • Reviewed: February 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location. Room size. Noise.

    Location was ok. Food was good. Staff was good

    Stayed in February 2024

  • Reviewed: January 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Internet was not working properly, i booked online and they took the 100 dollar fee but when i got there the man charged me for 200 dollars still confused on that .

    Stayed in January 2024

  • Reviewed: January 1, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights

    Really nothing, it was great.

    Location was perfect, room was big, facilities great, staff nice and a bargain at the prices.

    Stayed in October 2023

  • Reviewed: December 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Location, clean, lots of space and coffee and water in the lobby. Had extra with tv. Parking right across the street.

    Stayed in December 2023

  • Reviewed: December 25, 2023

    7.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Locale

    Stayed in November 2023

  • Reviewed: November 13, 2023

    7.0
    Prob will stay somewhere else
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Comfort , king suite was more like a kids bedroom , AC cycles with 20 min delay , noisy but bartender was great !

    I guess the style

    Stayed in November 2023

  • Reviewed: November 13, 2023

    9.0
    Great hotel with helpful staff. Recommend.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    N/A

    Nice clean hotel with very comfortable rooms. Staff very helpful.

    Stayed in November 2023

  • Reviewed: August 27, 2023

    8.0
    Great hotel, would def stay there again.
    • Business trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    The air conditioning was very loud when turning on.

    Room was small but nice and comfortable with a good size bathroom.

    Stayed in August 2023

  • Reviewed: August 27, 2023

    7.0
    It was ok.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was hair all over the bathroom floor, hair all in our towels, and long hair in the shower.

    The location was perfect.

    Stayed in July 2023

  • Reviewed: August 13, 2023

    8.0
    Great stay, very clean, comfortable beds and good location for downtown area.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Our only negative was the space at the bottom of the hotel room.

    Great location for downtown

    Stayed in August 2023

  • Reviewed: August 5, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room could be a bit more up to date

    Check in was quick and easy. Valet was very pleasant and quick. Views were nice.

    Stayed in July 2023

  • Reviewed: August 5, 2023

    7.0
    Good, clean downtown Dallas hotel
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Slightly noisy hallways

    Great location on the outskirts of downtown, giving good access in all directions.

    Stayed in May 2023

  • Reviewed: August 3, 2023

    8.0
    Stayed with our kids. Overall a fairly nice place for the price.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There was light coming in all around the door because the hinges were slightly off, so when the lights were off, the room was still very bright. Traffic noise was extremely loud, lots of street racing going on.

    Great location. Easy and cheap parking across the street. Front desk was very kind on check in.

    Stayed in July 2023

  • Reviewed: July 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly and expedient service

    Stayed in July 2023

  • Reviewed: July 17, 2023

    9.0
    Nice place
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room is very small

    Stayed in June 2023

  • Reviewed: May 30, 2023

    8.0
    From Ireland to Dallas
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    How friendly & helpful all the staff were.

    How central it was to all the visitor attractions.

    Stayed in May 2023

  • Reviewed: May 25, 2023

    7.0
    .
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    .

    .

    Stayed in March 2023

  • Reviewed: May 4, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room - Disability Access
    • Stayed 3 nights
    • Submitted from a mobile device

    The price. Seemed a little steep for an IHG Hotel. $1000 for 3 nights. I understand there was a convention going on but you're in the middle of the city. Nothing to look at not like it is a beach view. Staff could have been more attentive didn't look up and acknowledge guests when walking through the hotel.

    I liked the location and how it was close to everything for walking. It was clean.

    Stayed in May 2023

  • Reviewed: April 18, 2023

    8.0
    Overall great experience.
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    To get to the hotel you have to do a u-turn just to be able to pull up to valet. An out of towner would be kind of confused trying to pull up. After we checked in, we got sent to a room that someone was already occupying twice, we had to get sent to another floor.

    I like the location of the hotel because it was in the heart of the city.

    Stayed in March 2023

  • Reviewed: April 5, 2023

    9.0
    Stay here every time!
    • Leisure trip
    • Group
    • Queen Suite
    • Stayed 3 nights

    Parking is a bit expensive but easy in and out.

    We love Hotel Indigo chain. This is our second time staying here in Dallas and it is always a great experience. Easy access to public transportation, rooms are cozy, staff is amazing.

    Stayed in April 2023

  • Reviewed: April 1, 2023

    9.0
    Great downtown hotel
    • Leisure trip
    • Solo traveler
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Parking is very expensive in the adjacent garage.

    Perfectly located in downtown Dallas. Breakfast was delicious.

    Stayed in March 2023

  • Reviewed: March 31, 2023

    9.0
    It was a really good hotel
    • Leisure trip
    • Solo traveler
    • Queen Room - Disability Access
    • Stayed 2 nights

    The alarm clock in the room displayed the wrong time. The shower faucets didn't turn off completely. There was some kind of noise from the bathroom that started in the middle of the night like an electronic chirp or water stoppage or something. Not sure what it was.

    The room was nice and cozy. Well kept. The food was amazing. Customer service was superb.

    Stayed in March 2023

  • Reviewed: March 27, 2023

    7.0
    Wonderful stay - really terrific staff, good location and clean rooms.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was a mix up with our bed request - I was travelling with my son and I had requested 2 beds. It was organised but took time as rooms were still being cleaned at 3.09 in the afternoon.

    Great location, staff were helpful, good bar and restaurant.

    Stayed in February 2023

Showing 1 - 25

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