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  5. Reviews of Inn at the Colonnade Baltimore - A DoubleTree by Hilton Hotel

Reviews of Inn at the Colonnade Baltimore - A DoubleTree by Hilton Hotel 4 stars

4 West University Parkway, Baltimore, MD 21218, United States

#27 of 56 hotels in Baltimore

Guests' Choice

Review score

Based on 143 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.2

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    7.2

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 15 April 2024

    9.0
    Front desk receptionist was excellent! The warm cookie was amazing!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Close to Loyola University where our son goes. 4 minute drive.

    Stayed in April 2024

  • Reviewed: 14 December 2023

    8.0
    Great staff and great location.
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    The ambiance of the bar and restaurant was awful. Way to bright and uninviting.

    The check in staff was awesome and the location was perfect.

    Stayed in December 2023

  • Reviewed: 6 November 2023

    8.0
    Overall very good but disappointed that the coffee area was not cleaned and replenished the second day, there was no pla
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Difficulty using their (very expensive) parking garage.

    Location

    Stayed in November 2023

  • Reviewed: 21 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite with Balcony - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Far walk

    Spacious! Balcony! Free on street parking

    Stayed in August 2023

  • Reviewed: 24 August 2023

    8.0
    Very good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The cleanliness can be better. The room has some strange odor and to complete one of the days of my stay my room was not been cleant by the house keeping, after spending the whole day out and when we are back tired we find our room the same way it was left.

    The location as its just opposite JHU university .

    Stayed in August 2023

  • Reviewed: 4 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was double charged for parking . When I went to the front desk nobody wanted to help me. I called when I got home and still no help with my payments.

    Stayed in July 2023

  • Reviewed: 31 July 2023

    7.0
    Disappointed with the physical space, but very satisfied with your staff!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Vending machine was empty on the third floor where we were located. Second floor vending machine would not take money, had to get coins. Store or vending space in the lobby was completely empty and looked run down. Bathroom in our room was tiny and had a strange setup.

    The woman at the desk when we checked in was excellent. Very friendly and helpful. She was exceptional. Restaurant staff was also very nice, and the food was excellent.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The hotel was clean but it looked like it needed an interior decorator for its lobby. It’s such a waste since the location is good for those going to Johns Hopkins for tour or to attend camps.

    Servers at the restaurant were very efficient and professional.

    Stayed in July 2023

  • Reviewed: 1 July 2023

    7.0
    Great location for visiting Johns Hopkins University!
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning wasn’t good in the room. Water dripping in the bathtub all night.

    This was an absolutely adequate hotel without bells and whistles. Comfortable beds and nice staff. Super location for our visit to Johns Hopkins University.

    Stayed in June 2023

  • Reviewed: 7 June 2023

    9.0
    An excellent stay location for attending activity in Johns Hopkins University
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    A confused parking area.

    An excellent location for attending gathering in Johns Hopkins University. A comfortable stay.

    Stayed in May 2023

  • Reviewed: 7 June 2023

    9.0
    An excellent location and comfortable stay
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights

    Parking area is confused. There is no alarm clock and no room service for less than 4-day stay.

    It is the excellent location, just across the street from Johns Hopkins University. The room is big with a small refrigerator and a safe box.

    Stayed in May 2023

  • Reviewed: 15 May 2023

    8.0
    Good for a short stay.
    • Leisure trip
    • Family with young children
    • King Room with Roll-In Shower - Mobility Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It was short on amenities for the cost. The wallpaper was coming off in our room. The room was dim and small to average size. There were only two bath towels and no washcloths. Housekeeping made up the room, which we didn't expect, but left our door ajar. Thankfully wewere are at the end of the hall and nothing was taken. The bar and restaurant or an afterthought in the lobby.

    Location was good. Parking was included. The front desk staff were very nice.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    8.0
    Decent stay in a convenient hotel next to JHU and STScI
    • Business trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    Decor seemed very old and gray. Could use some cheerful redecoration.

    I stayed here many times in the past when visiting JHU and STScI which are very close. Compared to previous stays, the place seemed a bit run down. Very few staff, and corridors very gray and dull, giving an atmosphere which was a bit gloomy. Room itself was fine, as expected, parking on site was convenient (underground garage) and place is very close for JHU campus and STScI. So overall pretty good stay.

    Stayed in April 2023

  • Reviewed: 24 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Room King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the television had problems with AT&T. but the maintenance men were excellent. Stephen and the night man, I am sorry I cannot remember his name but they both were phenomenal

    location and building and facilities

    Stayed in April 2023

  • Reviewed: 24 February 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights

    It was suggested that we didn't need to have housekeeping every day which we accepted. However, if the towels weren't going to be replaced, hanging racks should be provided. There could be hanging racks in the bathroom in any case.

    Location was convenient for us. Room pleasant and staff helpful and accommodating

    Stayed in February 2023

  • Reviewed: 15 February 2023

    9.0
    great location
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    the suite of services are not available post Covid including mini store, laundry detergent and all the vending machines were out of order

    great room, clean

    Stayed in February 2023

  • Reviewed: 18 January 2023

    8.0
    convenient if visiting JHU. even otherwise
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    location opp JHU north gate Homewood campus. clean, safe & comfortable

    Stayed in January 2023

  • Reviewed: 14 December 2022

    9.0
    Superb
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    restaurant is ok, nothing worth going out of the way for.

    close to family in the area, easy to find, clean, very friendly staff

    Stayed in December 2022

  • Reviewed: 19 September 2022

    7.0
    it was convenient but expensive.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    bathroom old. pillows old. a/c old

    proximity to jhu

    Stayed in September 2022

  • Reviewed: 29 August 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I feel hotels are taking advantage of Covid19 restrictions to continue offering less services. "Housekeeping optional" seems to be the new mantra. They don't have room service anymore and seems understaffed.

    Proximity to John's Hopkins.

    Stayed in August 2022

  • Reviewed: 22 August 2022

    7.0
    I would stay again but the price tripled for parents weekend
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    no security, anyone could get on an elevator and get on any floor. we could not get any fresh towels although we asked a few times no housekeepers came bye and there was no cleaning.

    great location. easy parking,

    Stayed in August 2022

  • Reviewed: 16 August 2022

    8.0
    it was a fine stay. did the job
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the restaurant wasn’t fabulous. though clean, it smelled like cleaner which isn’t pleasant

    location was great

    Stayed in August 2022

  • Reviewed: 3 August 2022

    8.0
    Fine. would book again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Small hiccups- microwave was broken, tv remote had dead batteries, first room key wasn’t programmed properly.

    Bed was comfortable. Room was clean. On-site parking was easy. Restaurant food was tasty, but overpriced.

    Stayed in July 2022

  • Reviewed: 26 July 2022

    9.0
    Superb
    • Business trip
    • Couple
    • Two-Room King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bed was so comf

    No quietness

    Stayed in July 2022

Showing 1 – 25

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