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  5. Reviews of Inn at the Convention Center

Reviews of Inn at the Convention Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

420 North East Holladay Street, Portland, OR 97232, United States of America

#111 of 138 hotels in Portland

Guests' Choice

Review Score

Based on 825 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    8.3

  • Facilities

    6.9

  • Staff

    8.9

  • Value for money

    7.5

  • Free WiFi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 17, 2024

    6.0
    overall comfortable and pleasant.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Building looks pretty rough. Needs some serious updating.

    Room was comfortable and roomy. Great location

    Stayed in April 2024

  • Reviewed: April 17, 2024

    6.0
    a decent place
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The noise of the tram/train at night

    Stayed in March 2024

  • Reviewed: April 17, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Value for money for great location!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Parking fee not included in room price.

    Location was close to Moda Center if you are in town to watch the NBA game. Staff were friendly and helpful! Would recommend!

    Stayed in April 2024

  • Reviewed: April 6, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No breakfast

    Stayed in March 2024

  • Reviewed: April 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Bathroom had a soap dish in the wall that hasn't been scrubbed in forever. Told desk clerk, but still wasn't taken care of. Really uncomfortable pillows.

    Location, close to restaurants and sports

    Stayed in April 2024

  • Reviewed: March 24, 2024

    8.0
    Great location near convention center; great staff
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    It's a bit worn down.

    Very close to the convention center ( and the trail blazers). The train from the airport stops right outside. If you took the train further ( across the river, youd get downtown) Staff is exceptionally helpful.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    8.0
    Great place
    • Leisure trip
    • Travelers with friends
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator smelled weird. Parking was a bit of a hassle

    Close to Moda Center. room was clean

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Very Good
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We had issues with our toilet. It would flush but not fill back up. I know how to do plumbing and made it work some. It does need new workings in the tank to run better. Room 404. I forgot to let them know about the issue, so that was on me, not them.

    Talking to the desk personnel was enjoyable.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    The quality matched the price. Cheaper rates, worn down hotel with no amenities.
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was very disappointing to find out that there was no restaurant IN the hotel, no breakfast options, and nothing available to buy (not even snacks). Inadequate amenity options.

    I like the location! We went to a three day event at the Convention Center and it was nice to be able to quickly go back and forth. The staff was amazing! Very friendly and accommodating.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Older hotel, rooms could use the new carpets and bathrooms could use renovation

    Good location, close to Moda centre

    Stayed in February 2024

  • Reviewed: February 25, 2024

    8.0
    Great location
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The comfy bed and location

    My wife and booked this hotel because we were in town for a Portland trail blazers game then we took the max downtown and explored and had a great breakfast at mothers bar and grill

    Stayed in February 2024

  • Reviewed: February 19, 2024

    7.0
    Adequate
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom had fingerprints above the toilet that weren’t mine and the water temp fluctuated scalding me several times. The bathtub did not drain very well

    The staff was amazing and friendly. Warm and inviting

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    Good value, good location
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Very small, utilitarian bathroom. In room coffer was horrible.

    Helpful staff

    Stayed in February 2024

  • Reviewed: February 11, 2024

    8.0
    Convention center ideal
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    I would have liked to have a continental breakfast. But it's not that big of a deal.

    The proximity to the convention center. It was perfect for the location.

    Stayed in January 2024

  • Reviewed: February 10, 2024

    7.0
    Great CS!
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    First room was very close to street level and on the side my the train.

    The customer service was amazing! We were there during a snow/ice storm and they were great. Our initial room didn’t have great neighbors and was close to the street noise. The front desk folks moved us and took great care of us.

    Stayed in January 2024

  • Reviewed: February 6, 2024

    8.0
    Great budget option for events at Convention or Moda Center!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night

    One of the elevators was out when we visited, apparently a casualty of the recent winter weather related power outages. So getting to the top floor while sharing one small and slow elevator with everyone else in the hotel was kind of a process, especially since the stairs were for emergency exit use only. No quick trips down to the car if you forgot something!

    Loved the view of the city from our room! This was the lowest cost option I could find to be within walking distance of the Moda Center so we could watch a Blazers game, and it met our needs just fine. The room was clean and had everything we needed, front desk staff was very friendly. On-site parking was nice, having a covered area was great during the rain, snow and ice. Parking does cost $15, but pretty much every hotel in the area charges and $15/day is about as cheap as you're going to find.

    Stayed in January 2024

  • Reviewed: January 29, 2024

    8.0
    Thank you
    • Business trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    AC / Heat was a little disappointing - one minute it would worked other minutes nope

    It was decent for what I needed in the moment and helped me for be close for my booking job . As far as the noise , it was fine , you in the city of course it’s going to loud

    Stayed in January 2024

  • Reviewed: January 25, 2024

    6.0
    Very convenient to arena. Hotel needs some love.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Walls were thin so lots of noise from nextdoor. Windows not double glazed so lots of street noise. Sadly downtown Portland is somewhat impoverished these days so we heard many a drug fueled argument out on the street. Surprising given how cold it was out there but people still about. Hotel desparately needing a revamp. All a bit old and sad really. However relatively clean, bed fine and heating worked. Parking conveniently underneath and easily accessed.

    We chose the hotel as it was near sporting arena.

    Stayed in January 2024

  • Reviewed: January 19, 2024

    6.0
    Pleasant
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    the room had a heavy fragrance smell that wasn't their last time we stayed there. my husband is allergic to most fragrances, so he had a hard time sleeping.

    good walking distance from food and the Fan Expo. nice size room

    Stayed in January 2024

  • Reviewed: January 16, 2024

    7.0
    Decent for what we needed.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights

    Noise isolation wasn't great. If someone knocked on the room next door, it was loud so we kept thinking someone was knocking on our door. There was only 1 ice machine on the 2nd floor. There were no extra amenities like swimming pool or gym.

    Location was great since we were there for the convention centre esp when we were hit with the cold spell and snow that weekend. The room had the sink separate from the toilet so that was convenience. The room was large so that was nice. The staff was friendly and helpful. The building was really old but the room was decent enough. It was a good place for people on a budget.

    Stayed in January 2024

  • Reviewed: January 13, 2024

    8.0
    Thank you.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing everything was good.

    I liked the location it was perfect for us because we have a think at the convention center.

    Stayed in January 2024

  • Reviewed: January 13, 2024

    8.0
    Value for money. A basic facility for a basic price
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was basic and outdated, but clean

    Stayed in December 2023

  • Reviewed: January 12, 2024

    7.0
    Across the street from convention center/metro, hotel ok but old/worn
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    Hotel is old and worn. Nothing had a major impact on my stay, but minor quirks of plumbing (hot/cold swapped, etc), dated furniture, visible power strips, mismatched counter tops, etc were evident, and hotel lacks the amenities of the competing chain hotels in the area. The area around the hotel does have a significant homeless population, who could sometimes be seen in/around the parking area, and who sometimes leave piles of feces, etc on sidewalks, etc.

    Location is very convenient to convention center and metro line, literally across the street. The metro line also means it's quite easy to reach from the airport, as the red line just outside the hotel goes directly to/from the airport (roughly a 30 minute journey, or 15 by car).

    Stayed in December 2023

Showing 1 - 25

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