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Reviews of Inn at Union Square, a Greystone Hotel 3 stars

440 Post Street, Union Square, San Francisco, CA 94102, USA

#12 of 230 hotels in San Francisco

Guests' Choice

Review score

Based on 187 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    8.9

  • Location

    9.5

  • Facilities

    8.6

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    9.2

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Showing 1 - 75

  • Reviewed: 20 July 2018

    7.5
    Great location but pricey. Bed was too small for us.
    • Leisure trip
    • Family with young children
    • Superior Queen Studio
    • Stayed 3 nights
    • Submitted via mobile

    Too pricey and the bed was too small for 2 adults and 1 child, we asked for an extra bed but they said they don’t have extra beds.

    Location, very near Union Square and the Muni Station. Very accommodating staff especially Katherine.

    Stayed in July 2018

  • Reviewed: 5 July 2018

    10
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was a little too warm

    Everything about this hotel was good. It is close and convenient to downtown, it is clean and comfortable and it is generous. Tea and coffee and fruit always available, wine and cheese in the afternoon. The afternoon cheese and wine brings fellow travellers together, it is generous and kind.

    Stayed in July 2018

  • Reviewed: 12 June 2018

    7.1
    Charming and atmospheric old residence hotel updated with modern decor and great amenities.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    These are nits, not super-important things: Street scene outside is unpleasant—homeless, hookers, smokers, a little too much local color. Customer service lady a little gruff, and pretends she understands your phone request in English when she doesn’t really—language issue? Continental breakfast not nearly as nice as wine and cheese hour; they should consider scaling it down to coffee, juice, and much higher quality pastry, and serve same location as wine and cheese, rather than that big bland room.

    Charming little historical building, champagne at reception, unexpectedly fabulous wine and cheese hour, great evening cookies, comfortable bed, large bathroom, decor really well done—hip without being gimmicky.

    Stayed in June 2018

  • Reviewed: 5 June 2018

    9.2
    Great boutique hotel in the heart of the city.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The lack of views from our room wasn’t an issue for us but could put people off - we had a view of a 2 storey wall.

    Amazing location, cute hotel with huge comfy beds, loved the evening wine reception.

    Stayed in June 2018

  • Reviewed: 5 June 2018

    8.8
    Very nice place but mediocre breakfast
    • Business trip
    • Solo traveller
    • Superior Queen Studio
    • Stayed 1 night

    Slow elevator, not particularly attentive staff, & during the very mediocre breakfast the TV was on & there were no signs of warmth or special anything...

    Living room space, perfectly clean everything, chocolate chip cookies, & a balcony facing the street!

    Stayed in May 2018

  • Reviewed: 23 April 2018

    9.2
    Great option near Union Square
    • Business trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights

    Our room felt pretty hot at night -- we left open all the windows but it wasn't enough. The hallway was noticeably cooler. The fan helped a little but AC would be better. The breakfast was just OK, but we loved that they had almond milk!

    We loved how this felt like a secret, boutique hotel just off of hectic Union Square. The staff were especially welcoming. The decor was delightful and the bathroom has the best makeup lighting I have seen in a hotel. Rooms were super quiet -- we never heard anyone else, although we saw other people in the hotel and on our floor.

    Stayed in April 2018

  • Reviewed: 4 April 2018

    9.6
    Great location for a super quaint hotel with soul and passion.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    All was fine.

    Great cozy hotel just a few steps from Union Square. Each floor had a small sitting room to relax in and ALL staff were exceptionally friendly and efficient. The hotel is opposite a drop off point for the Hop On / Hop Off buses, which is great at the end of the day !

    Stayed in March 2018

  • Reviewed: 22 March 2018

    10
    Great hotel in the city center
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is very basic

    The hotel's location is perfect, the stuff is super friendly. The room has tons of power outlets and the bed is very comfortable.

    Stayed in March 2018

  • Reviewed: 26 February 2018

    10
    Pleasantly surprised - hotel more than exceeded my expectations
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazingly big, fresh and comfy room - fabulous cosy bed ! Added extras - free wine and nibbles and style of breakfast room really thought through well - allows people to meet and interact well together Cosy friendly hotel with top accommodation Beautifully positioned in the centre town.

    Stayed in February 2018

  • Reviewed: 14 February 2018

    8.8
    friendly staff, breakfast & happy hours were good; a great way to meet other guests for sharing info
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 4 nights

    the electronic pad near the bed, with newspaper, services, general information, didn't work. They never fixed it. I missed out on some things I might have done.

    Stayed in February 2018

  • Reviewed: 9 February 2018

    9.2
    2 nights business stay
    • Business trip
    • Group
    • Superior King Room
    • Stayed 1 night

    Coffee/tea facilities in the room would have been a bonus. However, Peet's Coffee and tea were available in the breakfast room.

    Well appointed room; comfy bed, spacious and great bathroom amenities. Perfect location with many points of interest within easy walking distance. Staff are welcoming, personable and friendly. Omar made for a very quick and efficient check-in. Great first impression! Complimentary cookies on each floor and wine/cheese every evening are a nice touch. Stayed two nights instead of one as originally planned.

    Stayed in February 2018

  • Reviewed: 8 February 2018

    10
    Super friendly staff.
    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Super friendly staff. Lots of little extras like 24 hr hot drinks, evening biscuits, a nice breakfast, turn down service, plenty of mirrors, nice decor...

    Stayed in February 2018

  • Reviewed: 1 February 2018

    10
    nice and clean hotel, perfectly located in the heart of San...
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    nice and clean hotel, perfectly located in the heart of San Francisco. Friendly staff, nice touches such as breakfast, wine and cheese in the afternoon, cookies at night, turn down service,... Good value for what we paid.

    Stayed in January 2018

  • Reviewed: 9 December 2017

    8.3
    Character Hotel a stone`s throw from Union Square
    • Business trip
    • Couple
    • Superior Queen Room
    • Stayed 7 nights

    For us, the bed was too soft and gave us back pain after a couple days. The printer in the business center was defective. The breakfast buffet is a bit rudimentary. WiFi worked well but one needs to re-enter the password several times in a day.

    Location is near Union Square, right next to a famous Steakhouse. Staff is extremely friendly and helpful, the hotel is very clean and pretty quiet. This is an old building, so the corridors are very narrow - in old times people were not as fat as today!! There is a lot of fruit (bananas, apples, oranges) so it is easy to get a healthy snack. They also bake cookies everyday. They have a great town car service to SFO for a $55 flat rate... much nicer ride than a taxi or a rideshare van (Lorries or Supershuttle make you feel you are riding a urban assault vehicle through hot zone).

    Stayed in December 2017

  • Reviewed: 3 December 2017

    10
    My New Favorite in San Francisco
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely nothing. It was perfect!

    The staff were so attentive and friendly. I felt truly valued and taken care of by every staff member from the moment I checked in to the moment I checked out. Breakfast and wine and cheese were delicious.....an added plus!

    Stayed in December 2017

  • Reviewed: 1 December 2017

    7.5
    So far so good- we usually DO come back to where we feel most comfy and appreciated:)
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights

    No negativity here!

    Everything is just right for us, the convenient location, friendly staff, decent room, generous on-the-go snacks, good price for our family pocket. And of course, we would love any loyalty discount for the future use :)

    Stayed in November 2017

  • Reviewed: 15 November 2017

    8.8
    Clean room, although not very large.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights

    The first night are our adult daughter stayed with us. I called ahead and asked about accomodations for her. They said there would be a $50 charge and there was a couch she could sleep on. When we got to the room there was no couch, only two chairs. She ended up sleeping on the floor. I believe the charge was not warranted.

    Clean room, although not very large. There was a nice continental breakfast with plenty of variety and fresh fruit and pastries. The staff was friendly and helpful. The valet service was fast too. Location was good for us. We walked all over and the hotel was centrally located.

    Stayed in November 2017

  • Reviewed: 12 November 2017

    9.2
    Very comfortable stay with friendly staff
    • Business trip
    • Solo traveller
    • Superior Queen Studio
    • Stayed 4 nights

    The breakfast was limited in variety, although the coffee was excellent.

    This hotel has thought of all the little touches that make the stay comfortable .

    Stayed in November 2017

  • Reviewed: 21 October 2017

    9.2
    Great. Would come back.
    • Leisure trip
    • Couple
    • Superior King Studio
    • Stayed 3 nights
    • Submitted via mobile

    Stuffy hot room due to lack of air conditioning Breakfast room too dark Add water as an option to afternoon drinks and tea:coffee making option in room or at least on each floor

    Afternoon drinks and cheese USB plugs for recharging electronic items

    Stayed in September 2017

  • Reviewed: 19 September 2017

    8.8
    Great option at Union Squarr
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    Expensive. Could have provided more information beforehand on available nearby parking. Hotel valet was ~$50 per day while there were options in the same block for ~$30

    Perfect in every aspect

    Stayed in August 2017

  • Reviewed: 7 September 2017

    9.2
    Nice hotel with friendly staff
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 5 nights

    The bed was SUPER soft.

    My room was nice - there was space for me to do yoga in the mornings, which I loved. The bathroom was also spacious, well lit, and very clean. All in all, awesome room.

    Stayed in September 2017

  • Reviewed: 20 August 2017

    10
    Lovely base for exploring a beautiful city
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    The seating for breakfast could get crowded

    The location was excellent right on Union Square. The wine and cheese in the evenings was a lovely touch, good for chatting with other travellers.

    Stayed in July 2017

  • Reviewed: 11 August 2017

    9.6
    Very enjoyable
    • Leisure trip
    • Couple
    • Superior King Studio
    • Stayed 2 nights
    • Submitted via mobile

    The price they charged to park the car, although they did give us the option of using a car park around the corner which was half the price.

    Lovely friendly inn with lovely extras

    Stayed in August 2017

  • Reviewed: 6 July 2017

    10
    It's the little extras that count
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Welcoming staff, large,clean room, and many extras like breakfast, free wine and chees of an evening, and free tea and coffee, including cookies at night. Location was great too.

    Stayed in July 2017

  • Reviewed: 19 April 2017

    7.9
    Room with very good bed facilities
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 4 nights

    Breakfast is of very poor quality, not much choice Small rooms, no view Very inconvenient valet parking, sometimes it took almost ten to fifteen minutes to get our car

    Room with very good bed facilities Clean bathrooms Nice staff Perfect location

    Stayed in March 2017

  • Reviewed: 19 March 2017

    9.6
    San Francisco Presidents Day weekend
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 3 nights
    • Submitted via mobile

    The free breakfast was great and a rare find in San Francisco. The location was excellent and on the 4th floor we were never bothered by the noise in the street below.

    Stayed in February 2017

  • Reviewed: 13 February 2017

    8.3
    Great central location, large room, service, for US...
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 7 nights

    Windows could be better sound-insulated (I needed to use earplugs for comfy sleep).

    Great central location, large room, service, for US standards relatively good breakfast choice.

    Stayed in February 2017

  • Reviewed: 29 January 2017

    9.2
    Central location, friendly staff
    • Leisure trip
    • Couple
    • Superior Queen Studio
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom towels had seen better days , for the price we paid i did not expect to have frayed towels . Shower temperature could not be adjusted past luke warm which was annoying. Chipped bowls used for breakfast which again considering the price paid for the room was a shame ,it's the small things that make the difference .

    Very central location , plenty of choice nearby for restaurants to suit any price range . Staff were extremely helpful . Wine and nibbles is a very good way to meet ow travellers, swap stories and get advice on what to do . It was really nice to have both complimentary tea and coffee , especially as I am not a coffee drinker. Room was spacious with enough storage . Bathroom clean

    Stayed in January 2017

  • Reviewed: 14 January 2017

    9.6
    A perfect first stay in San Francisco
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to dislike

    Attentive and personalised service. Well appointed and comfortable room and bathroom. The complimentary breakfast and evening drinks and cheese plate. Excellent location

    Stayed in January 2017

  • Reviewed: 24 December 2016

    7.5
    Great location
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Renovations were happening during stay which meant arrival a little difficult. Breakfast was pretty average and only 4 seats available! No tea /coffee in rooms.

    Great location right by union square. Room was very comfortable with nice bathroom.

    Stayed in December 2016

  • Reviewed: 16 December 2016

    7.9
    A Hot Deal!!
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room was extremely hot and cooling it off took hours. Not good in the middle of the night. Hotel is being renovated and construction went on a little late and started a little too early.

    I love the location. The room was very nice and clean.

    Stayed in December 2016

  • Reviewed: 11 December 2016

    6.7
    3night stay in San Fran
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    There was renovations going on which was not too pleasant especially if you came in after a long flight and needed an afternoon nap.If you are claustrophobic be aware that the passage to rooms are very narrow.The room we had on the 5 th floor however was spacious

    The room was newly renovated to nice ,clean and mod.

    Stayed in December 2016

  • Reviewed: 7 December 2016

    6.7
    Apart from good location this hotel is quite basic, nothing really stands out.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights

    Breakfast is subpar and dining area is way to small (only one table!). There is a construction going on in the building that is noisy (nobody have us heads up about that), elevator was out of order, rooms are small, bathrooms even smaller.

    Staff is friendly, wifi is fast.

    Stayed in December 2016

  • Reviewed: 28 October 2016

    10
    Wonderful place.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    The view from the windows.... a brick wall 😔😔😔😔

    Every thing else.... The people, the service, the attitude, the willingness to please the costumes, the caring the food...

    Stayed in October 2016

  • Reviewed: 4 October 2016

    8.0
    Good hotel & friendly, helpful staff
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Coffee & no English tea

    Very friendly staff. Lovely large room with separate lounge & bedroom. Wine & cheese reception each evening-a good way to meet other guests. Warm cookies later in evening. Good to be able to take breakfast back to room.

    Stayed in October 2016

  • Reviewed: 22 September 2016

    10
    Sweet place in great location
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights

    Away from the crowds - the Inn at Union Sq is sweet place in fabulous location near Union Square. Nice free breakfast - fruit,yogurt, cereal, pastries, Peets coffee and nice happy hour with free wine, cheese, fruit, and sparkling water. Comfortable bed and modern bathroom w/ shower.

    Stayed in September 2016

  • Reviewed: 22 August 2016

    7.9
    Our favorite SF destination needs some fixing up. Just becoming outdated.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights

    Had to change rooms due do our first room losing all electricity. Most of staff can't speak English well.

    Front desk friendliness. Breakfast. Afternoon cheese, etc

    Stayed in August 2016

  • Reviewed: 3 August 2016

    8.3
    Comfortable, quiet, friendly staff, greAt location
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Overcharged for my room, no room service if you leave "do not disturb" sign out. Even though the cleaner have not reached your room when you go out.

    Location, atmosphere, room, staff

    Stayed in August 2016

  • Reviewed: 2 August 2016

    6.3
    Good location, mediocre hotel
    • Leisure trip
    • Couple
    • Superior King Studio
    • Stayed 3 nights
    • Submitted via mobile

    We weren't able to check in until 4:00pm. We kept checking to see if the room was ready because we landed at noon and we still had to wait past the designated check in time. The rooms only have fans so they were very sticky with the humidity. The bathroom was updated, but the rest of the room was not. The beds and pillows were not very comfortable for our preference.

    Enjoyed the complimentary breakfast, wine and cheese, and cookies. The hotel is in a good location for walking or catching public transportation.

    Stayed in July 2016

  • Reviewed: 24 July 2016

    8.8
    Great stay
    • Leisure trip
    • Couple
    • Superior King Studio
    • Stayed 3 nights

    Staff was wonderful! Couldn't have asked for better service. They went out of their way to be helpful Especially Enoc & Elguardo. Nice breakfast, great wine & cheese reception & LOVED the warm chocolate chip cookies!

    Stayed in July 2016

  • Reviewed: 2 July 2018

    10
    Super location and fabulous service
    • Business trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    Larger bed size for couples

    Really friendly staff

    Stayed in June 2018

  • Reviewed: 26 March 2018

    10
    Small but big hearted staff
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Staff was amazing

    Stayed in March 2018

  • Reviewed: 13 March 2018

    7.5
    The staff was remarkable, but the hotel was not as shown in pictures.
    • Business trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The photos were deceiving. It was considerably smaller and outside of the action.

    Stayed in March 2018

  • Reviewed: 28 February 2018

    9.2
    Great hotel in SF city centre
    • Leisure trip
    • Couple
    • Superior Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    The view from the room was the next building wall

    Great location in SF

    Stayed in February 2018

  • Reviewed: 25 February 2018

    9.2
    Central location, clean room, daily cleaning
    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast was below expectations - only pastries, cereals and hard-boiled eggs

    Central location, clean room, daily cleaning

    Stayed in February 2018

  • Reviewed: 29 January 2018

    7.1
    Room was and bathroom were very clean but the facilities let it down
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Reception, breakfast room and lift have an outdated feel

    Staff very welcoming and helpful

    Stayed in January 2018

  • Reviewed: 4 January 2018

    10
    This is our 2nd visit to the hotel- love everything about it!
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Hotel ambiance, location, staff warmth, and breakfast menu :)

    Stayed in January 2018

  • Reviewed: 1 January 2018

    8.8
    Convenient and beautiful.
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Tables at breakfast could be cleaned better. My tv didn’t work.

    The bed, the location, the cookies, the bathroom, the bath robes, the staff.

    Stayed in January 2018

  • Reviewed: 11 November 2017

    10
    Perfect spot to stay in San Francisco.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Ann greeted us and she was amazing.

    Stayed in November 2017

  • Reviewed: 25 October 2017

    10
    O mate best place ever service fantastic
    • Leisure trip
    • Couple
    • Superior King Studio
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The bed was fabulous like sleeping on a cloud was perfect and the cookies beautiful

    Stayed in September 2017

  • Reviewed: 23 October 2017

    10
    Suite was great. Staff are friendly and helpful.
    • Leisure trip
    • Couple
    • Superior King Studio
    • Stayed 3 nights
    • Submitted via mobile

    Friendly staff. Suite is superb

    Stayed in October 2017

  • Reviewed: 23 October 2017

    6.7
    Rooms rates fluctuate massively and are grossly overpriced we
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Contaminated hotel bottled water received little response from management

    This hotel does not live up to it’s depiction on any website

    Stayed in October 2017

  • Reviewed: 10 October 2017

    9.2
    Would stay here over and over
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    No ac

    Conveniences

    Stayed in October 2017

  • Reviewed: 16 September 2017

    10
    Excellent hotel with perfect service
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 7 nights
    • Submitted via mobile

    Very nice hotel, very friendly staff, located at a good spot in SF. Allover service was excellent. Good breakfast and happy hour!

    Stayed in August 2017

  • Reviewed: 15 August 2017

    9.6
    the location is great, and the room is bright enough
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    parking is too expensive

    the location is great, and the room is bright enough

    Stayed in August 2017

  • Reviewed: 2 July 2017

    8.3
    Great location, modern and clean hotel.
    • Leisure trip
    • Couple
    • Superior King Studio
    • Stayed 3 nights
    • Submitted via mobile

    No air conditioning in room. Front desk didn't answer the phone on two occasions.

    Great location, modern and clean hotel.

    Stayed in July 2017

  • Reviewed: 22 June 2017

    10
    So cool! Wonderful place
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Room

    Stayed in June 2017

  • Reviewed: 12 June 2017

    10
    Excellent location tram and bus within a blocks walk.
    • Leisure trip
    • Couple
    • Superior King Studio
    • Stayed 3 nights
    • Submitted via mobile

    Excellent location tram and bus within a blocks walk. Free wine in the evening and cookies late at night!

    Stayed in June 2017

  • Reviewed: 24 May 2017

    9.6
    great place to stay in San Francisco
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    nothing

    location

    Stayed in May 2017

  • Reviewed: 21 May 2017

    8.8
    Very nice option next to Union Square
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom is rather small.

    Location, comfortable bed, room layout. The bedroom was quiet despite the hotel being steps from the Union Square.

    Stayed in May 2017

  • Reviewed: 8 May 2017

    7.1
    san fran 1st visit
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 6 nights
    • Submitted via mobile

    Room not been cleaned until the afternoon. No hot breckfast options.

    Comfy bed. Location.

    Stayed in May 2017

  • Reviewed: 28 February 2017

    7.5
    Location
    • Leisure trip
    • Family with young children
    • Superior King Studio
    • Stayed 1 night

    the supplied bath robes had hair in the!

    Location

    Stayed in February 2017

  • Reviewed: 20 February 2017

    10
    Great weekend, to celebrate a big bday!
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, we loved it all!

    Everything about this tiny hotel was and is outstanding!

    Stayed in February 2017

  • Reviewed: 31 December 2016

    10
    Great place
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Very cozy, great location, staff made us feel very special and welcome.

    Stayed in December 2016

  • Reviewed: 11 November 2016

    10
    Excellent friendly staff.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent friendly staff.

    Stayed in November 2016

  • Reviewed: 11 October 2016

    10
    Excellent; if I am ever in San Francisco again and I choose to stay at the Inn on the Square.
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    The suite was just perfect; plenty of room. I also appreciated the morning breakfast and complimentary hors d'oeuvres and wine.

    Stayed in September 2016

  • Reviewed: 29 September 2016

    8.3
    Only issue -- should have black tea, English or Irish...
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Only issue -- should have black tea, English or Irish breakfast tea, for international guests . Otherwise very good .

    Stayed in September 2016

  • Reviewed: 20 September 2016

    10
    I'll be back!!!
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights

    The continental breakfast and happy hour made us feel right at home. The entire staff was welcoming and helpful.

    Stayed in August 2016

  • Reviewed: 6 September 2016

    9.2
    Peter is a great host
    • Leisure trip
    • Couple
    • Superior King Studio
    • Stayed 2 nights
    • Submitted via mobile

    No tea coffe intoom

    Peter is a great host

    Stayed in September 2016

  • Reviewed: 4 September 2016

    10
    The room was very nice and staff very friendly and helpful!
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. It was perfect..

    The room was very nice and staff very friendly and helpful!!

    Stayed in September 2016

  • Reviewed: 3 September 2016

    5.0
    Shabby and worn down but great location
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights

    shabby, carpets were way too old, mattress was old. Whole place had old shabby european hotel vibe. Not chic and hip.

    Location and price

    Stayed in September 2016

  • Reviewed: 22 August 2016

    9.2
    Beds were uncomfortable.
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Beds were uncomfortable. Also had trouble with payment and billing.

    Stayed in August 2016

  • Reviewed: 21 August 2016

    8.8
    Wonderful stay!
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    A little bit pricey for a 3* hotel

    Wonderful staff; included breakfast; great location; massive room; wonderful bathroom!

    Stayed in August 2016

  • Reviewed: 29 July 2016

    9.6
    Small but cozy , comfortable and clean .
    • Leisure trip
    • Family with older children
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Location , cleanliness , coziness .

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 14 March 2016

    5.8
    Bed was very uncomfortable and room was stuffy and warm, no...
    • Leisure trip
    • Couple

    Bed was very uncomfortable and room was stuffy and warm, no air conditioning. Although this is a boutique style hotel I did not anticipate such a very small room. They have started a renovation in February and hopefully they will make many needed changes. I do not recommend this inn at this time. Great location, we left after one night and spent the next two nights across the street at the St. Francis which was great. This inn is really very understaffed as well as lacking in many areas, but the staff they had were nice and friendly.

There are also 46 reviews without text. These impact the overall review score.

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