7750 North Davis Highway, Pensacola, FL 32514, United States of America
#48 of 55 hotels in Pensacola
Guests' ChoiceBased on 243 hotel reviews
4.8Cleanliness
5.6
Comfort
5.7
Location
6.8
Facilities
5.3
Staff
7.0
Value for money
5.4
Free WiFi
6.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 11, 2024
Stephanie
United States of AmericaWhen I first arrived the lady up front was hateful, very rude didn’t care if she help anyone or not. Wouldn’t give me an estimated time when the room I request would be ready other than several hours. So I had to get two double beds and we was literally sleeping on top of each other.
The water pressure was the only thing good at this place.
Stayed in April 2024
Reviewed: March 12, 2024
Suetta
United States of AmericaThe bathroom was really small the Toilet seem like it was made for a toddler being disabled getting up and down was really hard for me and my brother
The bed was really comfortable and I like how it had a table and 2 chairs to eat at
Stayed in March 2024
Reviewed: January 21, 2024
Carlotta
United States of AmericaThe bathroom very run down and dated.
Location
Stayed in January 2024
Reviewed: January 14, 2024
Heather
United States of America3rd shift staff Intrusive overstepping boundaries in conversation.
Breakfast is great there as far as variety but everything tastes a little fake. You have to bear it. But lots of choices of meat biscuits gravy cereals even
Stayed in January 2024
Reviewed: December 20, 2023
Susan
United States of AmericaNo drawers to put anything in. Cloth shower curtain allowed the bathroom to flood while showering. Not enough hooks or bars to hang towels or clothes. Rude staff. Not at all helpful with local knowledge.
The flowers in the bathroom. The bed was comfortable .. Breakfast was decent
Stayed in December 2023
Reviewed: July 26, 2023
Reinhard
United States of AmericaThe cost of the stay and the breakfast was poor. Facilities (shower, room) were not fully cleaned prior to checking in.
Stayed in July 2023
Reviewed: July 23, 2023
Dean
United States of AmericaWe had a suite and the shower went from hot to cold like someone flushed a toilet in another room. We had to get towels from the front desk and there were no sheets or blankets for the sofa bed. Carpets were dirty...etc It was far from the pool and there were many contractors staying there.
The site has two separate rooms, but everyone has to go thru the master for the bathroom.
Stayed in July 2023
Reviewed: May 30, 2023
Jacqueline
United States of Americadirty and the room looked like a motel 8
close to highway
Stayed in May 2023
Reviewed: January 22, 2023
James
United States of AmericaI like the location
Stayed in January 2023
Reviewed: August 7, 2022
Miesha
United States of Americahad roaches in the elevator, room smelled, looked cheap
location
Stayed in July 2022
Reviewed: August 6, 2022
Dabble
United States of Americabathroom light did not work. couldn’t have refrigerator,microwave plug in at the same time
Stayed in August 2022
Reviewed: July 26, 2022
Cathy
United States of AmericaNo one at front desk upon arrival. Waited 20 minutes. Finally the worker came to front and said she was working.
Location right of the highway
Stayed in July 2022
Reviewed: July 18, 2022
Patrick
United States of AmericaI guess having a guest would have been nice.
Breakfast was good and the coffee. I didn’t like the pool area where people were staring at you and some punk 20 something’s were throwing rocks in the pool.
Stayed in June 2022
Reviewed: July 17, 2022
Dustin
United States of AmericaThere was constant issues with domestic disturbance throughout the night.
Stayed in July 2022
Reviewed: July 11, 2022
Donita
United States of AmericaThe steps are dangerous, especially because the a/c leaks
Nothing
Stayed in July 2022
Reviewed: June 21, 2022
Christina
United States of AmericaRoom are run down, bathroom was dirty and a/c didn’t work very good. Was a no smoking room but clearly use to be smoking years back and you could smell it in A/C.
Quiet hotel and good restaurants near by.
Stayed in June 2022
Reviewed: June 21, 2022
Herrera
United States of AmericaAc wasn’t working well bathroom wasn’t clean and smelled bad “pee” room wasn’t clean at all .
well I just need the room the rest and spend the night so I like that .
Stayed in June 2022
Reviewed: June 3, 2022
David
United States of AmericaThe room had a strange smell but we got used to it. the bathroom door was hard to close. A lot of the paint was coming off the doors.
Location to I-10
Stayed in June 2022
Reviewed: June 2, 2022
Baltazar
United States of AmericaProperty to dirty
Brekfast
Stayed in May 2022
Reviewed: May 8, 2022
Jan
United States of AmericaMen hanging around in north parking lot at night. Did not fee safe.
The room was newly redecorated but still pretty old. Mattress was great. Outside doors to rooms all had signs that they were locked but none of them were locked. Bathtub was high sided and difficult for a short person to get out of safely.
Stayed in May 2022
Reviewed: December 30, 2021
Heidi
United States of AmericaThe Staff (beside the Gentleman in the morning) we’re extremely rude‼️‼️
the rooms where fairly nice A/C did not work. door did not closed properly
Stayed in December 2021
Reviewed: December 14, 2021
Gonzalez
United States of AmericaLocátion
Stayed in December 2021
Reviewed: December 8, 2021
Ray
United States of AmericaSome appliances need to upgrade, door on the bathroom it’s messed up, the bed need to be more comfortable, and the breakfast is awful… needs improvement on that ..I think it’s over price!! front desk it’s great! So overall it’s ok 👍
Well the room was ok. When I used the bathroom, the top hinge or the screw was loose and came off … the bed is kinda small, I wished it’s 2 queen all the room to give a family more comfortable stay.. the bed it’s ok not great.. probably need to upgrade or get a new bed so that all customers will enjoy it.. then the breakfast it’s awful,, microwave food is not really good. Not enough varieties for breakfast.. I guess that’s why the rating is 4.5-5… they need more for breakfast so that the customers will likely to stay more.. overall is ok!!
Stayed in December 2021
Reviewed: November 24, 2021
Emily
United States of Americaproperty was extremely dirty, carpet felt like an old kids playground carpet, trash was in there when we checked in, roaches, and the bathtub felt like a stained waterpark shower
location was good
Stayed in November 2021
Polinérion, Greece
Adelaide, Australia
Geiranger, Norway
Sintra, Portugal
Kuta Lombok, Indonesia
Seoul, South Korea
Little Carlton, UK
Ksamil, Albania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content