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  5. Reviews of Inn & Spa at Loretto

Reviews of Inn & Spa at Loretto This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

211 Old Santa Fe Trail, Santa Fe, NM 87501, United States of America

#18 of 44 hotels in Santa Fe

Guests' Choice

Review Score

Based on 490 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.7

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    7.6

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 17, 2024

    9.0
    Great location on the square, Santa Fe vibes are great
    • Leisure trip
    • Family with young children
    • Terraza Double
    • Stayed 2 nights
    • Submitted from a mobile device

    Small beds.

    Location can’t be beat. The Living Room is a fun way to spend and evening & the Crafted coffee is a vibe.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Nice place
    • Leisure trip
    • Family with young children
    • Pueblo Double
    • Stayed 1 night
    • Submitted from a mobile device

    The heating system in the room is very noisy.

    Centrally located, it’s very pleasantly appointed.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Incredible location, the GM, Hal made my girls feel so welcomed. We cant wait to come back.
    • Leisure trip
    • Family with young children
    • Pueblo Double
    • Stayed 2 nights

    Service was fantastic!

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Nice hotel, great location
    • Leisure trip
    • Couple
    • Pueblo King
    • Stayed 2 nights
    • Submitted from a mobile device

    Resort fees feel like a lot. In the past water and WiFi were free; now it’s all packaged with parking for a high daily price to make you feel like you’re getting a set of bargain services. But sadly we observe that many hotels do this now.

    Location, hotel design, excellent breakfast

    Stayed in March 2024

  • Reviewed: March 12, 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Pueblo Double
    • Stayed 1 night
    • Submitted from a mobile device

    We booked this hotel because of the hot tub only to be told at check in that it was out of order but we could walk 6 blocks to the sister hotel to use their. That is NOT right!!

    The hotel was very cool. Valet fellows were AWESOME!! Front desk staff were ok and not very helpful.

    Stayed in March 2024

  • Reviewed: February 29, 2024

    9.0
    Perfect location in the heart of the old town!
    • Business trip
    • Group
    • Pueblo King
    • Stayed 2 nights

    The room was a touch dark and shabby (chipped sink and toilet, low ceiling in the bathroom, a little dark), but hey, the building is hundreds of years old! And the housekeeping knocking at 8:30am (especially when the admin knew our big group arrived at 3am) was a little off.

    Beautiful setting in the heart of an incredible city. Close to all the culture of Santa Fe's downtown. Characteristic building. Yummy complimentary coffee in the cafe and delicious breakfast in the restaurant.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    8.0
    More expensive than other hotels in the area, BUT it was worth it. Very close to the plaza and comfortable rooms made ou
    • Leisure trip
    • Family with young children
    • Pueblo Double
    • Stayed 1 night
    • Submitted from a mobile device

    Not a fan of the valet parking. Also when we first arrived we didn’t know where to check in, the clerks didn’t help. They looked at us with our bags and ignored us until I asked someone from the stores where to check in.

    The rooms were very clean.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    7.0
    Next time in Santa Fe I'll stay somewhere else.
    • Leisure trip
    • Family with young children
    • Pueblo Double
    • Stayed 1 night

    The pool and the hot tub are closed for renovation. Nothing about this is on the hotel website or on the Booking's site. The food at the restaurant is completely unmemorable but expensive. We used the restaurant for breakfasts for the sake of convenience, but there are many other great food sources around. The spa closes at 6 pm. Given that the guests are probably out and about during day time that leaves very little time for spa activities. $30 resort fee per day seems exorbitant for what this place is and what it provides.

    The hotel is right in the center of old town. Walking distance to Canyon street (art galleries) and plaza. The bed was comfortable, the room was very clean. The service at the restaurant was fast (at least for breakfast).

    Stayed in February 2024

  • Reviewed: February 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Pueblo Double
    • Stayed 1 night
    • Submitted from a mobile device

    Wonderful hotel, great bar, great location

    Stayed in February 2024

  • Reviewed: February 6, 2024

    9.0
    Would go back for the location and accommodations, but I feel their people service has room for improvement.
    • Leisure trip
    • Family with young children
    • Pueblo Double
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff not overly accommodating. Nice enough, but didn’t offer a lot of information at check in. If you didn’t ask, you didn’t receive. Thankfully I am familiar with the area. There are so many awesome things to share about Santa Fe! Restaurant meals were delicious, but once again attentive/interactive service was lacking with staff.

    Adorable and quaint. Great location

    Stayed in January 2024

  • Reviewed: February 2, 2024

    9.0
    Wonderful stay at a fabulous hotel.
    • Leisure trip
    • Group
    • Terraza King
    • Stayed 4 nights

    location, bar, service

    Stayed in December 2023

  • Reviewed: January 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Pueblo Double
    • Stayed 1 night
    • Submitted from a mobile device

    We had no complaints

    Super cute hotel in the middle of town. Great happy hour in the lobby bar.

    Stayed in January 2024

  • Reviewed: December 29, 2023

    9.0
    We really enjoyed our quick visit to Santa Fe and the Loretto Inn for Christmas!
    • Leisure trip
    • Family with young children
    • Pueblo Double
    • Stayed 2 nights

    The full size beds were too small for my liking.

    Great location and proximity to th eSanta Fe Plaza.

    Stayed in December 2023

  • Reviewed: November 28, 2023

    9.0
    One of my most pleasant stays in Santa Fe
    • Leisure trip
    • Family with young children
    • Pueblo Double
    • Stayed 1 night
    • Submitted from a mobile device

    Can’t think of anything that was less than wonderful.

    Location and the excellent staff

    Stayed in November 2023

  • Reviewed: November 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Pueblo King
    • Stayed 1 night
    • Submitted from a mobile device

    Pool not open

    Cozy great location

    Stayed in November 2023

  • Reviewed: November 16, 2023

    8.0
    The Inn is in a great location with close proximity to the plaza, shops, & restaurants. The architecture of the bui
    • Leisure trip
    • Couple
    • Pueblo King
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking!! Light flickered constantly in bathroom.

    Location. Great bed.

    Stayed in November 2023

  • Reviewed: October 21, 2023

    7.0
    I enjoy swimming/spa. There was no information that the pool area was under major construction.
    • Leisure trip
    • Couple
    • Terraza Double
    • Stayed 3 nights
    • Submitted from a mobile device

    Detail cleaning was lacking - carpet, glass.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    8.0
    It was a nice stay, just pricey.
    • Leisure trip
    • Family with young children
    • Vista King
    • Stayed 2 nights
    • Submitted from a mobile device

    The high price didn’t meet luxury expectations.

    The location was the best.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    7.0
    Worked for us
    • Leisure trip
    • Group
    • Pueblo Double
    • Stayed 2 nights

    Hard to find coffee in the morning

    Room was good, elevator was slow, used the steps.

    Stayed in October 2023

  • Reviewed: October 5, 2023

    9.0
    Luxurious stay in the heart of Santa Fe.
    • Leisure trip
    • Couple
    • Grande King
    • Stayed 3 nights
    • Submitted from a mobile device

    Every memory of our stay makes me smile. Do not change anything.

    The staff were friendly, helpful, excited about making our stay as enjoyable as possible. Everyone of them seemed happy doing whatever needed to be done. Front desk, housekeeping, valet parking , restaurant staff. The room was decorated in beautiful southwest style with a comfortable bed, hot water and good pressure in shower, a window that could be opened. The fresh, cool Santa Fe air made for relaxed sleep with that open window. Beautiful art displayed throughout the main floor.

    Stayed in October 2023

  • Reviewed: October 4, 2023

    9.0
    I would stay here again, however, I would do a little more research regarding amenities.
    • Leisure trip
    • Family with young children
    • Terraza Double
    • Stayed 4 nights

    The salon was a big disappointment. I had a manicure and pedicure that did not work. I had to remove polish from both by the end of the day. I was charged significantly more than the advertised price. The pool was not available for use, even though it was advertised to be open by the time of my four day stay.

    The room was spacious, although very dark. Restaurant was excellent. Location couldn't have been better.

    Stayed in September 2023

  • Reviewed: September 25, 2023

    9.0
    Our stay was very pleasant, but it is pricey!
    • Leisure trip
    • Travelers with friends
    • Grande Double
    • Stayed 4 nights
    • Submitted from a mobile device

    We needed a mirror outside the bathroom. There were none. There was a full-length mirror on the inside of the bathroom door. Would have been helpful for it to be on the exterior of the door.

    Great location. Friendly staff. Good food. Clean rooms.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    7.0
    . Great location for walking everywhere.
    • Leisure trip
    • Couple
    • Pueblo King
    • Stayed 2 nights
    • Submitted from a mobile device

    The room wasn’t up to par, especially for the price. The carpet was old. Also our dinner was so spicy we couldn’t eat it. We’d stayed there previously and had a lovely room in the newer part of the hotel.

    Great location

    Stayed in September 2023

  • Reviewed: September 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Pueblo King
    • Stayed 1 night
    • Submitted from a mobile device

    Unaware pool was closed for remodeling.

    Nice place location and staff.

    Stayed in August 2023

Showing 1 - 25

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