300 West 44th Street, Hell's Kitchen, New York, NY 10036, United States of America
#199 of 409 hotels in New York
Guests' ChoiceBased on 1142 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
9.1
Facilities
8.2
Staff
8.4
Value for money
7.5
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 25, 2024
Adnan
NetherlandsThe lobby access from the street. Maybe some more security would help.
Location location location
Stayed in April 2024
Reviewed: April 23, 2024
Lola
NigeriaPerfect location, very good rooms and food
Stayed in April 2024
Reviewed: April 20, 2024
Aqil
CanadaBathroom amenities are old and worn out
Location is amazing
Stayed in April 2024
Reviewed: April 20, 2024
Ihab
United States of AmericaReception staff weren’t pleasant nor welcoming. The staff at the door were helpful & pleasant.
Location
Stayed in April 2024
Reviewed: April 15, 2024
Tara
United States of AmericaWe were on a lower floor so the view wasn't great. But that isn't anyone's fault. The price is a little high, but for the location and city it was about what one would expect to pay.
The hotel was a great location for theaters and Times Square. There were several great restaurants close by.
Stayed in April 2024
Reviewed: April 14, 2024
Umangmathur
IndiaLocation Room size ok Breakfast
Stayed in February 2024
Reviewed: April 13, 2024
Stevyboy
Switzerlandlocation is great. hotel spacious and clean. beds a bit to soft. staff helpfull.
Stayed in April 2024
Reviewed: April 10, 2024
Natalie
CanadaExtra $1000 in charges on my credit card (due to using 2 cards for our payment). It was eventually refunded but too bad if we needed that for spending money. The snacks are a bit of a scam. They're kept at the end of the table on a sensor pad, so beware of your kids trying to take one or accidentally knocking it over!
Very clean, fantastic location.
Stayed in April 2024
Reviewed: April 7, 2024
Charelle
BahamasLocation location. Staff was wonderful, friendly and helpful
Stayed in April 2024
Reviewed: April 3, 2024
Andrew
United KingdomBreakfast price very high and meal choices for children limited in stinger bar (a child’s menu would be great). On last day shower in morning was cold
Location good, comfortable room and excellent bathroom
Stayed in April 2024
Reviewed: March 30, 2024
Saunak
IndiaStaff weren’t very courteous or helpful (typical of Manhattan hotels). Food in the hotel is very expensive and not even that good
Location was awesome and views from the room were fabulous
Stayed in March 2024
Reviewed: March 26, 2024
Anupama
IndiaPrice - expensive
Location and facilities
Stayed in March 2024
Reviewed: March 23, 2024
Diana
United States of AmericaOn our departure, we were upsold and severely overcharged for the car service back to the airport. Very disappointing to be taken advantage of. Not representative though of the whole staff.
Flexibility for early check in (with charge) and late check out.
Stayed in March 2024
Reviewed: March 14, 2024
Eduardo
NicaraguaThe location could not be better right next to 44th st. Subway station for added convenience
Stayed in March 2024
Reviewed: March 1, 2024
Aoife
IrelandThere was only a mirror in the bathroom not in the actual bedroom, awkward to put makeup on if someone is in the shower
Friendly helpful staff especially doormen and concierge
Stayed in February 2024
Reviewed: February 23, 2024
James
United States of AmericaNOHING
EVERYTHING WAS GREAT AT THE INTERCONTINENTAL DURING MY LAST STAY.
Stayed in January 2024
Reviewed: February 21, 2024
Asheel
South Africalocation is excellent, walking distance to everything. rooms were spacious and clean. not much of a view.
Stayed in December 2023
Reviewed: February 18, 2024
John
United KingdomNothing. Compared to the knickerbocker this place is a Palace!!
Everything
Stayed in February 2024
Reviewed: February 17, 2024
Claudio
SwitzerlandThe on top rates of 35dollars a day as amenities fees. This is just insane as you are not able to use it for water or snacks…
Location and clean
Stayed in February 2024
Reviewed: February 17, 2024
Leondra
United States of Americano complaints
the overall experience
Stayed in December 2023
Reviewed: February 14, 2024
Labus
United States of AmericaSee what I liked
Breakfast was great BUT they placed us at a small 2 seat against wall with 8 empty 4 seat tables As a larger man it was hard to squeeze between 2 seattables, bumping table next to us twice getting up and down
Stayed in February 2024
Reviewed: February 10, 2024
Carolyn
United States of AmericaI have do not have any complaints.
Conviently located for seeing the shows we wanted to see!
Stayed in February 2024
Reviewed: January 26, 2024
Lashon
United States of AmericaThe room and bathroom were beautiful. The bed was very comfortable.
Stayed in January 2024
Reviewed: January 23, 2024
Oren
IsraelDouble espresso costs $15. way too expensive.
The room. The staff. Very clean and modern.
Stayed in January 2024
Reischenhart, Germany
Oradea, Romania
Novaglie, Italy
Neo Klima, Greece
Sorel, Canada
Elten, Germany
Olhão, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content