750 Cannery Row, Monterey, CA 93940, United States of America
#7 of 60 hotels in Monterey
Guests' ChoiceBased on 706 hotel reviews
8.5Cleanliness
9.1
Comfort
9.2
Location
9.5
Facilities
8.8
Staff
9.1
Value for money
7.7
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
Ronald
United States of AmericaDidn’t like being swarmed by 4-5 staff the second I arrived. I also didn’t like the stuffed refrigerator either extremely overpriced beverages.
Close to restaurants and shopping on Cannery Row.
Stayed in April 2024
Reviewed: April 21, 2024
Mechelle
United States of AmericaMattresses and pillows worn
Location
Stayed in April 2024
Reviewed: April 19, 2024
Rachel
United States of AmericaI’m not sure there’s much to complain about other than if folks don’t like being in the hustle and bustle of tourists. We enjoyed drinks at the bar both nights but didn’t eat at the restaurant, so can’t comment on quality of food. But the drinks were superb and customer service excellent!
Location was great, convenient to walking around and exploring Cannery Row. Some might find it annoying to be right in the middle of crowds of tourists. However, I am used to it and found it great to access plenty of restaurants and shops. The hotel itself was very clean and inviting. All the staff we interacted with were very friendly and responsive.
Stayed in April 2024
Reviewed: April 17, 2024
Wendy
United States of AmericaBe aware of dynamic pricing during popular local events.
Great location for visits to Cannery Row and Aquarium. Safe valet parking and walking to nearby restaurants super easy. Great food and staff. Room had great private walled patio.
Stayed in April 2024
Reviewed: April 15, 2024
Helen
United KingdomNothing
Very nice hotel in good location and very friendly staff
Stayed in April 2024
Reviewed: April 13, 2024
Natasia
United Arab EmiratesNothing that outweighed all the positives
The location on cannery way was perfect and by the sea! The room was great, clean, very comfortable and the staff super helpful! Would definitely stay here again!
Stayed in April 2024
Reviewed: April 6, 2024
Anthony
United States of AmericaThere was nothing I didn't like.
The location, room and overall accommodations were great.
Stayed in April 2024
Reviewed: April 5, 2024
Denise
United States of AmericaClose to everything. Great breakfast.
Stayed in April 2024
Reviewed: April 4, 2024
Colin
AustraliaIt was a bit pricey.
Great location right on the waterfront.
Stayed in March 2024
Reviewed: March 22, 2024
Kazuki
JapanNothing in particular.
The view from the window was very nice, and I was particularly impressed when I saw the sea otters from the room. The staff's service was also polite, and I had no complaints during my stay. I would definitely stay here again.
Stayed in March 2024
Reviewed: March 13, 2024
Paula
United States of AmericaSome street noise in the early morning .
Great location , beautiful room, professional and courteous staff.
Stayed in March 2024
Reviewed: March 11, 2024
Serena
United States of AmericaThat breakfast wasnt included.
Breakfast was delicious. Staff were kind and helpful
Stayed in March 2024
Reviewed: March 6, 2024
Carlos
United States of AmericaNo microwave in the room
Location is super good
Stayed in March 2024
Reviewed: March 5, 2024
Michael
United States of AmericaVery Clean
Stayed in March 2024
Reviewed: February 24, 2024
Julia
United States of AmericaRooms smelled like musty cigarettes initially, got better after opening the windows and airing out. The pool and hot tub were both quite dirty and could use a scrub. Pool was also so tiny we thought it was a decorative fountain at first
Location excellent for visiting the aquarium and walking by the ocean. bathrooms large and were nice, good view from ocean view room. Staff friendly and helpful
Stayed in February 2024
Reviewed: February 13, 2024
Estefania
United States of AmericaIt was very expensive , they didn’t have breakfast pool is very very small
It was in the middle of Monterey you could walk around no need to drive
Stayed in February 2024
Reviewed: February 13, 2024
Vestakis
AustraliaThe fact that we were only staying for one night was disappointing
We were upgraded to a wonderful room with sweeping views across the water
Stayed in January 2024
Reviewed: February 12, 2024
William
United States of AmericaVery close to the aquarium and it’s right on the ocean. Amazing views
Stayed in February 2024
Reviewed: February 7, 2024
Karah
United States of AmericaThe restaurant wasn’t the best but that is all.
Staff was very friendly, checking in and out was smooth and easy. The room was amazing and beautiful views. Definitely coming back
Stayed in January 2024
Reviewed: January 29, 2024
Jace
United States of Americaprice very high
great property
Stayed in December 2023
Reviewed: January 15, 2024
Kalie
United States of AmericaI wish the bathtub was a bit larger but that was such a small thing that it didn’t take away from the trip or stay!
The staff were all so kind and lovely. The views were AMAZING. I couldn’t have asked for a better honeymoon location. I received two spa treatments and they helped me relax that much more. We will definitely be back!
Stayed in January 2024
Reviewed: January 11, 2024
Ilse
AustraliaWe had a twin double room. The rooms are very big, however the beds are only double. They can easily fit in 2 queen size beds
Location and size of the rooms
Stayed in January 2024
Reviewed: January 6, 2024
Julia
AustraliaStaff were not very friendly and I believe under resourced as we could not get towels for the room, not provided enough for the number of people and no one to help with bags.
Good location, clean and comfortable
Stayed in January 2024
Reviewed: January 3, 2024
Efrat
United States of AmericaWe booked a room with ocean view but we had to twist our neck in order to see some ocean view , the shower could use some upgrade
The room was big and comfortable breakfast was great and the location is right by the ocean
Stayed in January 2024
Benidorm, Spain
Vail, USA
Cumbuco, Brazil
Carlsbad, USA
Kavarna, Bulgaria
Combe Martin, UK
Holmes Beach, USA
Dublin, Ireland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content