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  5. Reviews of Ivy Boutique Hotel

Reviews of Ivy Boutique Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

233 East Ontario, Streeterville, Chicago, IL 60611, United States of America

#50 of 180 hotels in Chicago

Guests' Choice

Review Score

Based on 1951 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.2

  • Facilities

    8.7

  • Staff

    8.7

  • Value for money

    8.6

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 29, 2024

    10
    My wife slipped and broke her hip, forcing an extended stay the hotel readily accommodated this, and were most sympathet
    • Leisure trip
    • Travelers with friends
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Location.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    10
    Everything was great
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Everything

    Stayed in March 2024

  • Reviewed: March 22, 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Queen Studio
    • Stayed 6 nights

    Great stay. Francine, Diamond and all the staff looked after us very well. Would highly recommend.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Ontario King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The spacious rooms and how it’s downtown.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    9.0
    Great hotel in fabulous location. Good value for money but make sure and bring toiletries.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    I would have expected more toiletries, we stayed in a suite for 6 nights and the only toiletries were a small bar of soap and a very small bottle of shampoo and conditioner. No shower gel or bathing products or body cream etc.

    Great location and big rooms

    Stayed in March 2024

  • Reviewed: March 20, 2024

    7.0
    I wish they took a little more pride in what they do, but it is decent for the price.
    • Leisure trip
    • Solo traveler
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    My room wasn’t cleaned until late in the day and they were out of washcloths and hand towels. When I told them they said they were doing laundry and were all out. I went down again to tell them, but they never brought me any. The TVs are very hard to change channels without scrolling through every channel every time. Plenty of TVs though. The mismatched fabric on the couch cushions and the random fake flower petals I kept finding were a turn off. I felt like they had filmed an episode of SVU in my living space. That being said, I still thought it was a decent hotel for the price.

    The shower amazing and the rooms are very spacious. It felt like a home away from home.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing..all was good!

    Great hotel. Massive room. Very clean. Lovely reception staff. Enormous shower. Great location. Loved it!!

    Stayed in March 2024

  • Reviewed: March 14, 2024

    9.0
    Excellent!
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Location, size of room to include sitting room and huge bathroom. The beds were super comfortable!

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    Will most definitely come back
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was a little uncomfortable

    Beautiful decor beautiful room and the aroma therapy was on point and the staff was exceptionally nice… my new get a way spot

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Ontario King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    No valet service

    Everything was fine and nice. Will stay again

    Stayed in March 2024

  • Reviewed: March 10, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom need to be cleaner. We found a finger nail.

    The lobby

    Stayed in March 2024

  • Reviewed: March 7, 2024

    10
    Best hotel in Chicago!
    • Leisure trip
    • Travelers with friends
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Ivy is located perfectly next to magnificent mile so you never have to walk far to any popular destinations. The rooms are extremely spacious for Chicago and have everything you could possibly need. Have stayed here multiple times and will continue to be the only hotel I stay in when visiting Chicago.

    Stayed in February 2024

  • Reviewed: March 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Location and friendly staff.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    There were noisy belligerent neighbors. The hotel called security when we complained.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    10
    Everything was good I love it
    • Business trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Everything

    Stayed in February 2024

  • Reviewed: February 29, 2024

    7.0
    No big surprises but nothing done to please the guest
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of flexibility on early check in and late check out, quite pricey for these options. Reception team could also be more friendly

    Location and room comfort were very good

    Stayed in February 2024

  • Reviewed: February 28, 2024

    9.0
    I like Ivy Hotel
    • Leisure trip
    • Family with young children
    • Ontario King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I never could get the blinds to work. Seeing as I was only staying a couple of days, it was not a big issue.

    I liked that the wet bar was fully stocked, the separate living room. The view was nice. I could see down the street on both ends. I was centrally located to restaurants. I like that my parking was validated. Maybe they could reduce the daily rate some.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    10
    We thought the accommodations were perfect.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The room was spacious and beautiful

    Stayed in February 2024

  • Reviewed: February 26, 2024

    10
    Loved it!
    • Leisure trip
    • Couple
    • Ontario King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I wish there was an extra light above the small kitchen bar area, lights on the side come on but leaves the area a little dark.

    It was the perfect room for a couple get a way. It was spacious, sexy & definitely worth the price! Would definitely come back!

    Stayed in February 2024

  • Reviewed: February 21, 2024

    10
    The Ivy is like our 2nd home
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The fact that we had to leave Chicago 😪

    We love everything about this property! I won't stay anywhere else! The beauty and size of this hotel, compared to the rate, is outstanding. The Ivy exceeds my expectations every time!

    Stayed in January 2024

  • Reviewed: February 21, 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    10/10

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I like the fact you can’t access the floors without a key card.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    7.0
    Great location and value for money but could do with a refresh.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Furnishings tired, housekeeping was hit & miss

    Staff, location, comfortable bed, fabulous deep bathtub

    Stayed in February 2024

  • Reviewed: February 19, 2024

    10
    Amazing. Ive stayed once before and have no problem staying again.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    The room is always clean and neat.

    Stayed in February 2024

Showing 1 - 25

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